The rooms were clean but very dated and tired. We had a twin room (2 x double beds) which were very comfortable but 2 out of the 3 pillows were old and lumpy. The views across the water are beautiful. As the Hotel is adjacent to the Convention centre it is only 100 metre walk, so very handy. The cafe...
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We stayed here just one night to catch the football. The rooms were very average, we have stayed in better accommodation in Townsville for less money. We stayed in a superior room, 2 double beds and while it was clean, I don't think that it was worth $190 a night!
We ordered room service and it really wasn't that great,...
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Thank you for taking the time to write your review. I am disappointed to read that you were not satisfied with your stay with us and that you were not happy with your room, I do apologise for the frustrations caused. We do have a number of different room types and I would like to recommend you try one of...
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We were determined not to stop in any "standard/high rise" hotels on our 25th annivesary round the world trip, but as we had spent the previous 3 nights with different friends in various places south of here, partying into the early hours, by the time we hit Townsville it was getting late, and we were absolutely shattered. So we stopped...
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Thank you for your very positive and constructive review regarding your recent Jupiters Townsville experience. We are very happy you were impressed in our location, our hotel room, the variety of food we offer in our Aqua buffet breakfast and that you found great value in our accommodation package. It is great to hear Jupiters was able to be part...
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After scouring the Internet looking for the best deal for one night in Townsville, I called Jupiters and got a fantastic room, for a family of 4 with 2 young kids, for the same price as a cheap 3* motel! I think I paid around $175 including breakfast for all 4 of use! The room was excellent (we were given...
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I am thrilled to read your pleasant review, it is a pleasure to read you and your family enjoyed all we have to offer. I am so pleased to read you enjoyed one of our recently renovated Executive Room, the rooms are quite spectacular. Our packages do offer great accommodation value and we do like to offer these throughout the...
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I stayed at Jupiters in Townsville for a business trip and thank god my company paid for the entire stay. The room was really nice however I was granted an upgrade when I checked in so I can't comment on the standard room but the Deluxe Room was newly renovated and very modest. The worst part about the stay was...
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It was wonderful to read you enjoyed our newly renovated Deluxe level rooms, and we are very lucky to be positioned in a great spot to take advantage of such wonderful views from our Hotel rooms.
I was disappointed to read we did not fully meet your expectations during your dining experience at Aqua Buffet, it was disheartening to read...
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We were booked into the Mecure Towsville, and left immediately due to insects in the room.
I look online and the Executive Rooms at Jupiter's looked like a 5 star hotel. The front desk agents were even kind enough to take a reservation without our credit card details so we could inspect the rooms first. We were given a room...
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Thank you for your fantastic review, the location of our hotel is very accessible and convenient and I agree our Executive level rooms are very impressive and it is great to see you enjoyed your overall Jupiters Townsville experience.
I look forward to welcoming you back to Jupiters again soon.
Warmest regards
Maree
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First time on the top floor, what a view. We overlooked the marina this time which we enjoyed as we could enjoy all the city lights & castle hill. The room was amazing with new decor and wonderfully plump pillows. The staff was excellent as usually also.
It is great to see you enjoyed such a wonderful relaxing weekend at Jupiters Townsville. Thank you for taking the time to share your experience on TripAdvisor.
The view of our wonderful landmark castle hill is outstanding from the Marina side of our hotel, we are very lucky to have such a great vantage point for all of our guests...
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We stayed there for a weekend in March and booked ahead for the 2 bdrm self contained apartment, if you have a family of 4 this is the way to go. They have renovated the room from when we stayed there las year and have done a wonderful job. The staff are always very friendly and courteous, that is the...
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Stayed in the executive suites and was very impressed with the renovation, the casino has come a long way in service and couldn't fault them, everyone was very helpful.
Very friendly staff and a beautiful room with views to the Islands. Bed was wonderful and loved the rain shower.
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