We stayed here in early May, two families (2adults3 children each), our accommodation was in two, two bedroom apartments, while basic they were adequate and did the job well. No problem with cleanliness, our only complaint would be these apartments were on the top floor (3rd floor), no lifts and heaps of luggage, travelling with kids there is heaps of...
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My wife and I stayed at the Eurong Beach Resort during a tour arranged by Sunrover Tours (which I have written a separate poor review on). The room they assigned us did not have a working phone in it, the Internet (which was supposedly provided free at this hotel) did not work and I did not have a phone in...
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Dear Jasper100ish
Please accept my apologies that your stay on Fraser Island with us and indeed your Sunrover Tours have not met your expectations. Your comments regarding your in-room phone and breakfast have been passed to our Department Heads for follow up. In your comments, you don't mention if you reported this at the time of stay, but please rest...
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Stayed for three nights for a photo workshop. Hotel seems not to have been ungraded in many years. Room had no airconditoning, towels were thin and old, rooms only serviced at extra cost, very old tv, and no desk to work at.
Dining room was buffet self service, with various themed meals, e,g Mexican one night and other food on...
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Dear Ken B
Thanks for taking the time to post about your time at Eurong and for your kind comments regarding our food, bar and pool area. We were glad to read that you had a relaxing stay. Please accept my apologies that the rooms did not meet expectations - these have been passed across to our Resort Manager.
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We stayed overnight at the Eurong Beach Resort whilst enjoying a 2 day tour of Fraser Island. We ate lunch, dinner & breakfast in the resort restaurant & found the food satisfactory. All meals were buffet style with hot & cold options. We can not comment on the cost of meals as they were covered in the total package price....
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OK lets start that the apartment is like a house it is amazing I do not know what to say it was just the one of the best hotels in the universe!Basically the hotel is like a house if you are planning to choose a room then if you have kids you must choose it wisely because you may be...
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Checked in just after lunch to the scream of drunks playing dice. Fraser Island is beautiful, but there were gap year kids everywhere. The location is the only decent thing with a drive straight onto the beach. Was I this bad as an 18 year old? I think I probably was. Rooms were not clean, restaurant was overpriced, as were...
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Dear mrapr
Thank you for submitting a revised review at Trip Advisor's request and glad to read that you thought the destination was beautiful.
We're sorry that the varied traveller base that frequents the island was not to your taste at the time you visited and we are also sorry to see the addition of the last sentence concerning our...
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We did stay in this hotel with a friend.
It's perfect for people who want a cheapest solution of the kingfisher.
It was clean, the room was spacious, the pool is great and had a spa.
The location is perfect because you are in the middle of Fraser so close to every sightseeing of the island.
Near the hotel there...
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Overpriced! Especially the food! and not worth it! The rooms were dirty and smelly and the food was edible, but not something I would call good.
Dear travel1248
It is never our intention for guests to leave unhappy and I apologise that, on this occasion, your experience did not meet your expectations in a number of areas. Your feedback has been shared with the entire resort team.
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I actually had a fantastic time on Fraser Island during a 2 day tour but this
'Eco' resort is as bad as a Fawlty Towers episode.
The rooms need a desperate upgrade. Cold brick walls and tiled floor. Old style pawn shop Tv, 4 channels. Sand in the bed sheets, stains on the towels.
The restaurant tops it though. If...
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Dear Ourpoeticprince
FIrstly, great to hear that you enjoyed Fraser Island on your tour and that you'll recommend the destination to family and friends.
I wanted to assure you that our resort has never been marketed as an 'eco resort' and all facilities are clearly marked on our website and marketing collateral for guests opting for two-day accommodated tours. I...
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We stayed in a hotel room. As the resort is older, the rooms are very spacious as is the bathroom (shower only no bath). The kitchenette was well laid out with a small bar type fridge. The room and bathroom were both very clean on arrival. Only toiletries supplied was soap (no shampoo etc), bath towels supplied but no pool...
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Dear DoryBlue
On behalf of the Eurong Beach team, thanks for telling us about your time staying with us on Fraser Island. You're absolutely right, Eurong's a great base to go exploring and we look forward to welcoming you and your family back again soon.
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