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All 1 Heron Island hotels »

Heron Island Resort

4.0 of 5
Via Gladstone, Heron Island, Queensland 4000, Australia
Hotel amenities
Special offer
Free Boat Offer
Heron Island Resort
Ranked #1 of 1 hotels in Heron Island
4.0 of 5 stars 200 Reviews
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200 reviews from our community

Traveller rating
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    67
    26
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    16
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Families
64
 
Couples
108
 
Solo
3
 
Business
0
 
What travellers say
  • National Park(7)
  • Sharks bay(5)
  • Manta rays(5)
  • Boat ride(4)
  • Meal packages(4)
Date Rating
Indiana
2 reviews
4 of 5 stars Reviewed 28 May 2012 NEW

I have read ALL the reviews on TripAdvisor, and my conclusions are: a) Don't vacation at a nature preserve if you expect nature to conform to you; and b) if you have the misfortune to get bad weather, you can run into difficulties at Heron -- so make sure you have cancellation insurance, and don't plan your schedule so tightly... More

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Canada
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 27 May 2012
1
person found this review helpful

Stayed 2 nights Heron, 2 Wilson and back for 2 more Heron May 15-20. Great stay on Heron. Had Point Suite room and fantastic sunrise and sunset. Reef walking alot of fun, snorkeling right off island very good as well. Did not dive so can't comment on that. Room was large and very nice and food was consistently good -... More

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 18 May 2012
5
people found this review helpful

We visited Heron Island in early December. We initially booked for 4 adults, but at the last minute added an additional adult without any problem at all. The rooms (Reef rooms) were very spacious, with a king bed and 2 day beds, and can easily fit 4 adults in the one room comfortably. The boat ride in from Gladstone was... More

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Isaac Mizrachi, Heron Island Team at Heron Island Resort, responded to this review
24 May 2012

Dear Pryss3, Thank you for choosing to stay with us at Heron Island during your last holiday. Regarding the smoking issue that you wrote about: We encourage guests to utilize the designated areas only, which are identified by the availability of ashtrays and clear notices of designated no smoking zones. As an additional measure we will make sure that these... More

Perth, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 May 2012
3
people found this review helpful

Heron Island has been one of those places i have wanted to visit for quite a while, We have had a number of visits to Queensland and the Great Barrier Reef. We came across their special which included ferry transfers from Gladstone and decided to book. We were unlucky with the weather, it was sunny and warm enough but very... More

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Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

My husband and I have just returned from a fabulous Mothers Day weekend at Heron Island. What a beautiful island it is! Gorgeous crystal clear aqua water and fine white sand beaches.Many activities available from reef walking (right off the beach), snorkel tours, diving for the enthusiasts, bird watching. Just fantastic. We went on the submersible craft to view an... More

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Gold Coast
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 May 2012
4
people found this review helpful

Have just return from 5 nights on Heron Island and it was fantastic! My husband and I got away for our 10 year Anniversary and the Honeymoon that we did not have - without the 3 kids! If you want a flash resort with stylish decor - go somewhere else. If you want to experience the reef at your door... More

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Gladstone, Australia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 May 2012
3
people found this review helpful

After reading other reviews here it is clear to see that management do little to Improve this place. Day 1, arrived at island went to lunch they ran out of the hot buffet and I was advised that there would be no more food served, so I had to make do with shaved ham and coleslaw. Then went to our... More

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Andrew Parr, Manager at Heron Island Resort, responded to this review
10 May 2012

Dear Darren B, Thank you for choosing to stay with us at Heron Island during your last holiday. I am extremely disappointed to hear of your negative experience with certain members of our staff, and the cleanliness of the rooms. Heron Island prides itself on providing an excellent all round nature and Great Barrier Reef island experience, and I apologise... More

Amsterdam, The Netherlands
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 May 2012

Heron Island Resort was really a wonderful experience (5 day stay, April 2012) - wonderful activities (diving, snorkeling - plus bird, island, research and reef walks) and friendly people as well. Food was above-average, with a few lunches and dinners pretty wonderful. Poor swimming pool, but then again, the reef is right there. Lots of snorkeling opportunities right from the... More

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Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 May 2012
2
people found this review helpful

I agree with most of the recent reviewers that visited Heron Island around this time. 1. Boat Trip: Things did not start out well. Our boat trip to the island was cancelled due to bad weather. No apology or compensation was offered. Information from the marina reception was so inconsistent that someone in our group decided to book a private... More

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Andrew Parr, Manager at Heron Island Resort, responded to this review
7 May 2012

Dear LaLaTraveler_12 I appologise for the experiences outlined in your review. We had bad weather for 3 days in which it the launch was cancelled each day due to unsafe conditions. It was also unsafe for our supply barge. Due to the remote location on the outer reef, we encourage travelers, in their booking confirmations, to have travel insurance. Those... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

Heron island does not claim to be a 5 star resort however the prices certainly reflect this. If you are looking to relax with no tv, phone or Internet to distract you then Heron Island is the place to be. The food was fantastic and the restaurant staff were very friendly and pleasant, drink service was quite poor though. The... More

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Andrew Parr, Manager at Heron Island Resort, responded to this review
8 May 2012

Dear Roxane D I am glad you enjoyed yourself here on the island, but I am concerned that we did not meet your expectations fully in all areas of the resort. We strive to improve our product and constantly exceed guest expectations. I have investigated with our marine department regarding their inability to do the diving and apologise that we... More

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Additional Information about Heron Island Resort

  • Heron Island Hotel
Address: Via Gladstone, Heron Island, Queensland 4000, Australia
Price range (per night):* S$513 - 824

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Heron Island Resort
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