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All 1 Heron Island hotels

Heron Island Resort

4.0 of 5
Via Gladstone, Heron Island, Queensland 4000, Australia
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Heron Island Resort
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368 reviews from our community

Traveller rating
    120
    130
    59
    30
    29
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Families
120
 
Couples
174
 
Solo
9
 
Business
3
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Caloundra, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 29 May 2013

We went to Heron Island for 6 nights for our Honeymoon, we had our young son with us as well. The apartment was clean and cosy, the welcome to the Island was great, The food from the Shearwater Dining was plentiful and very yummy. The Bar staff need to be pulled up.....they would serve other workers (off duty) before guests,... More

Was this review helpful? Yes 3
maitland nsw
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 26 May 2013

We stayed at the end of April 2013. Trip over was very rough. First impression was good but overall resort itself is a bit run down. I understand that repairs are being done May June. The paving around the island really needs a lot of work. I have not long had a hip replacement and tripped a few times lucky... More

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Woy Woy, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2013

Hi, My family and I recently returned to Heron Island in April 2013, 18 months after our last visit. The island is a natural beauty. Abundant with birdlife and the ability to snorkel from the beach just adds to this islands charm. We stayed for 9 nights this visit and 6 last time. (school holidays) At the end of a... More

Was this review helpful? Yes 1
Los Angeles, California
Top Contributor
67 reviews 67 reviews
26 hotel reviews
Reviews in 37 cities Reviews in 37 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 13 May 2013

We were there in early March and apparently that was not a good time of year to do this as it is their rainy season. We only got a shower or 2 but it was quite windy and that made the water very rough. The trip over on the boat was horrendous. There were 10 foot seas. Fortunately we had... More

Was this review helpful? Yes 3
Ross G, General Manager at Heron Island Resort, responded to this review
16 May 2013

Hi Scubawife We appreciate you taking time to offer a review, and trust you had a safe return journey. It is great that you enjoyed so many aspects of the Island and Resort and we regret you had such unfortunate weather during your time with us. Best regards Ross Greeenaway Regional General Manager More

Canberra
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 11 May 2013

We had the unfortunate situation of arriving in Gladstone only to be told we could not get over to Heron because the desalination plant had broken and they had decided not to take on a more people even though we had booked and paid well in advance. At the time I was devistated. We had to hire a car and... More

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Ross G, General Manager at Heron Island Resort, responded to this review
16 May 2013

Thanks for the positive review and we are delighted that you enjoyed all we had to offer, in particular the diving! We noticed you stayed 9 months ago and can assure you all our Desal Plant issues are well and truly a thing of the past. Best regards Ross Greenaway Regional General Manager More

Pac NW
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 9 May 2013

Pluses: We saw turtle hatchlings, schools of fish, reef sharks, sting rays; once in a lifetime stuff. It's a small island where you can snorkel off the beach or pay for an excursion to snorkel with the divers. Minuses: Yes, we saw turtle hatchlings, but only by sheer luck. They come out after sundown, and you can't use a flashlight... More

Was this review helpful? Yes 1
Ross G, General Manager at Heron Island Resort, responded to this review
10 May 2013

Thank you for your feedback, the abundance of marine life here at Heron is truly amazing and we are delighted that you experienced so much of that first hand, including the hatchlings! I notice your visit to Heron Island was last February and I am very confident that you would notice a vast improvement in our Food service and product... More

Noosa, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 May 2013

My partner and I booked in at Heron Island for 4 days during the week. I decided to read the reviews about a week before our trip and found a lot of negative comments about the Resort, needless to say I was a little anxious after reading through the reviews. Having paid $1,500 for the trip my standards had been... More

Was this review helpful? Yes 1
Ross G, General Manager at Heron Island Resort, responded to this review
10 May 2013

We appreciate your review, and apologize for the lack of service with the Fishing trip enquiry and Marine Centre. We are very happy that you found the food of a high quality, and that you were able to take great advantage of the Islands natural wonders. Best regards Ross Greenaway Regional General Manager More

Brisbane
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

Before holidaying on Heron Island we had read many poor reviews so I expectations were not high. Yes there are issues as it is a little 'run down' and in need of some work but it is also absolute paradise! The beaches are white, the water crystal clear. The snorkelling and diving is incredible! (Turtles, sharks, live coral, giant clams... More

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Ross G, General Manager at Heron Island Resort, responded to this review
9 May 2013

Dear Brodie28 We appreciate the review and that you enjoyed your time with us, also the natural attributes of the Island. We look forward to seeing you back soon. Best regards Ross Greenaway Regional General Manager More

Brisbane
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 7 May 2013

We stayed at Heron Island on our way beck from Wilson and comparison would be terrible unfair. However, in comparison to other traditional Queensland Island resorts the overall view was "about average" and possibly good for families but for couples with a need to relax and enjoy peace and quiet it probably not the best option. The Island itself is... More

Was this review helpful? Yes 2
Ross G, General Manager at Heron Island Resort, responded to this review
8 May 2013

Thank you for the review, and we are pleased that you enjoyed Wilson Island so much and also had the opportunity to stay on Heron Island. School Holidays were evident when you stayed and we can assure you that outside of these periods the ambience is more relaxed for couples and families alike. Best regards Ross Greenaway Regional General Manager More

Brisbane, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 28 April 2013

The location of Heron island is amazingly beautiful but yet the owners/operators of this resort have stuffed it up completely. This was our 2nd trip to the island having been there 18 months ago and how it has changed for the worse. It started with our upgraded room (beach front) was a 500 meter walk through bushland, when we asked... More

Was this review helpful? Yes 3
Ross G, General Manager at Heron Island Resort, responded to this review
5 May 2013

We appreciate your feedback and are disappointed that your experiences fell short of expectation - for that we sincerely apologize. Our organization made the decision last year to close for six weeks this May and June to invest considerable resources into upgrading facilities, and attending to the types of issues that age has brought to our facilities. We are though... More

 
 
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Additional Information about Heron Island Resort

Also Known As:
Heron Island Hotel Heron Island
Heron Island Hotel
Heron Island Resort Great Barrier Reef
Address: Via Gladstone, Heron Island, Queensland 4000, Australia
Phone Number:
Region: Australia > Queensland > Heron Island
Amenities:
Restaurant Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Heron Island
Price range (per night): S$498 - 850
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Heron Island is a true coral cay right on the World Heritage Listed Great Barrier Reef of Australia. Here you swim off the beach to an endless garden of coral. Activities include guided island and reef walks, semi-submersible cruises, bird watching and beach picnics, plus a Kids program. Voyages Heron Island is famous around the world for its scuba diving and snorkeling. ... more   less 
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