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InterContinental Adelaide

5.0 of 5
North Terrace, Adelaide, South Australia 5000, Australia
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InterContinental Adelaide
Ranked #11 of 73 hotels in Adelaide
4.0 of 5 stars 256 Reviews
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256 reviews from our community

Traveller rating
    88
    94
    46
    12
    16
See reviews for
Families
20
 
Couples
96
 
Solo
27
 
Business
94
 
What travellers say
  • Room service(18)
  • Buffet breakfast(14)
  • River view(11)
  • Very good(10)
  • Star hotel(9)
Date Rating
1 review
5 of 5 stars Reviewed 1 June 2012 NEW via mobile

From the moment I entered the hotel I felt relaxed yet at home it, is very unusual to feel this way in such high class hotel. Service was very personable on a realistic level, rooms and decor was spotless and very tasteful classy and substantial. Its a absolute credit to intercontinental managers and the manager at this particular hotel for... More

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Adelaide, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2012 NEW

I was really nervous when the hotel changed from the Hyatt group and a couple of years later I am now a regular. They've got it right and I'm now a member of the Priority Club. It is still the best Adelaide hotel - by far!

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Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 May 2012

Stayed with wife for her conference. Great location in the city for tourists. High standards of service from staff etc, restaurants were very good. The meal at the Japanese one wing great. Room service exceptional with lots of small benefits free paper on door in morning etc. would definitely stay again! Good sized rooms and modern decor. A proper hotel!

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Melbourne, Australia
Top Contributor
75 reviews 75 reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 24 May 2012

There is no doubt the hotel is located for the purposes of the conference market. Had to stay there for business. Views of the city are very nice! Rooms are clean but dated. Bathroom is actually very well maintained in full floor to ceiling marble.... however, salmon pink coloured marble really does date a bathroom back to the 90s. Service... More

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Rupert Diss, Director of Marketing and Guest Experience Champion at InterContinental Adelaide, responded to this review
26 May 2012

Dear Edster Many thanks for your kind review of InterContinental Adelaide. We note your comments regarding the decor and as you mention we too are looking forward to the full refurbishment of the property in 2012 - 2013. The property boasts the best location in Adelaide and is worthy of the substantial investment with the refurbishment plans that will offer... More

Sydney, Australia
1 review
4 of 5 stars Reviewed 19 May 2012

One night business stay. Positives Check in quick as was check out. As celiac, restaurant for breakfast was excellent in offering support and alternatives for gluten free items (including the chef preparing separate scrambled eggs - also lactose intolerant). Room good size, and facilities. Opportunities to improve Standard chair for desk to work on was not adequate (far too low... More

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Rupert Diss, Director of Marketing and Guest Experience Champion at InterContinental Adelaide, responded to this review
21 May 2012

Dear Jason Many thanks from all of us at InterContinental Adelaide for your detailed feedback and kind review. We were pleased overall that the details during your stay were delivered on or rectified and have noted your comments regarding a few minor inconveniences. You'll be pleased to know that the property is due to be refurbished so your chair at... More

New York City, New York
Senior Contributor
35 reviews 35 reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 6 May 2012

Another great stay at the Intercontinental in Adelaide. What makes this hotel great is the staff, the service, the smiles and the kindness of the staff. Rooms are lovely, Club lounge is worth it and I would absolutely recommend this hotel.

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See 3 more reviews by chookie69 for Adelaide
Newman, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 May 2012

Great establishment, right in the centre of Town as such, next to the train station, casino and numerous restaurants. Excellent conference venue, In house restaurant great serves a little on the small size.

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Rupert Diss, Director of Marketing and Guest Experience Champion at InterContinental Adelaide, responded to this review
6 May 2012

Dear Kevin Thank you from all of us at InterContinental Adelaide for your excellent review of the hotel during your stay. We were delighted you enjoyed your stay and our extensive facilities right in the centre of Adelaide. I have noted your comment regarding the portion size you refer to and I will personally discuss this with the Executive Chef,... More

Perth
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

The Girl (Alicia? Cant remember her name) who checked in us with no smile, she didn't even say "welcome to the hotel" or "enjoy your stay"! All she said was "What's your last name? and a credit card please.." That's it! the bad check in experience ever!!! and she didn't tell us where is the elevator! No one assist us... More

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Rupert Diss, Director of Marketing and Guest Experience Champion at InterContinental Adelaide, responded to this review
6 May 2012

Dear BBX B Thank you kindly for your detailed review of your predominantly enjoyable experience at the InterContinental Adelaide. We were sorry your check in experience was below parr and I will personally look into this with the Director of Rooms. We pride ourselves on the best arrival experience and guest journey in the hospitality industry. Interestingly our recent guest... More

Adelaide
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 26 April 2012

This hotel has a great location - a very short walk to the main shopping areas and good eateries.The service is very good, the rooms large with pleasant decor. The hotel is not new but has been kept in shape well with only a few signs of its age. The views to the north are well worth the extra rate... More

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Rupert Diss, Director of Marketing and Guest Experience Champion at InterContinental Adelaide, responded to this review
6 May 2012

Dear SAOztwo Thank you kindly for your review of your excellent stay at the InterContinental Adelaide most recently. We were delighted you enjoyed your stay and took full advantage of the hotels superb location right in the centre of the city next to many of the major attractions and nestled on the banks of the River Torrens. You will be... More

melbourne
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 April 2012

Great location. It's clean, with great views, and very friendly staff. however, as a 5 star hotel, the facilities are bit old and not up-to-date. The hall looks fantastic and modern. I wish their hotel rooms could give people the same feeling.

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Rupert Diss, Director of Marketing and Guest Experience Champion at InterContinental Adelaide, responded to this review
6 May 2012

Dear Flymanmel Thank you for your feedback regarding your recent stay at InterContinental Adelaide. We were delighted you enjoyed your stay and took full advantage of our excellent location in the centre of the city and on the picturesque banks of the River Torrens. We also have pleasure in confirming that the property will be subject to a complete refurbishment... More

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Additional Information about InterContinental Adelaide

  • Adelaide Hyatt Regency
  • Hyatt Adelaide
  • Adelaide Hyatt
Address: North Terrace, Adelaide, South Australia 5000, Australia
Price range (per night):* S$229 - 492

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InterContinental Adelaide
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