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All 76 Adelaide hotels

Hotel Richmond

4.0 of 5
128 Rundle Mall, Adelaide, South Australia 5000, Australia
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Hotel Richmond
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48%
Ranked #50 of 76 hotels in Adelaide
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64 reviews from our community

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Traveller rating
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Date Rating
Adelaide, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 June 2013

Haven't stayed here, but it has a really good vibe to it and as place for a drink after work on a Friday its hard to beat. The balcony looking over Rundle Mall is a great place to watch the world go by and offers a quieter place to chat if there's a band playing inside. The live music is... More

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ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review
13 June 2013

Dear Want2BATravelWriter, Thank you for staying at the Hotel recently. We are extremely pleased that you were happy with your overall stay and that you found the service provided as exceptional. We sincerely look forward to welcoming you back in the very near future. Kind Regards, Shane More

Melbourne, Australia
Top Contributor
70 reviews 70 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 28 May 2013 via mobile

I have stayed here several times, choosing the Richmond for its convenient location & as a change to more standard big hotels. But this visit was my last. As well as booking a room, I ran a function at the hotel in the evening, with the restaurant providing great catering for my guests. However, after checking the room service menu... More

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ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review
6 June 2013

Dear ChrissyLou62, Thank you for your response and for advising us of the problem you recently experienced. We are grateful for feedback from our guests and in particular when they use our function facilities. We at the Hotel Richmond are very sorry for what was an unpleasant experience when not only trying to access room service, but also finding out... More

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Adelaide, Australia
Top Contributor
61 reviews 61 reviews
35 hotel reviews
Reviews in 39 cities Reviews in 39 cities
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 1 May 2013 via mobile

We have stayed here before, but won't be rushing back. I got a phone call minutes before checking in to say there was going to be a band playing on Saturday night and there might be some noise. This call came after I had paid the money a couple of weeks beforehand on wotif.com. I enquired whether we could have... More

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ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review
3 May 2013

Dear jaycar98, Thank you for your feedback and we are very sorry to hear your stay with us was not to your liking. Whilst we try to cater to all our overnight and dining guests, we very occasionally have a band playing due to celebrations/functions of birthdays/weddings etc. We try where possible to notify guests of this, in your case... More

Melbourne, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 April 2013

I was assigned room 44 which didn't match the descriptions given online or over the phone. "We have marble bathrooms" obviously didn't mean "all" rooms have marble bathrooms and the furnishings were also in very poor shape. The curtains didn't provide privacy, which I only noticed after changing clothes which would have given anyone in the multi-story carpark immediately opposite... More

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ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review
6 April 2013

Dear KangarooQueen, Thank you for your comments and for staying with us at the Hotel Richmond recently. I am sorry to read that you had some displeasure, but happily you were pleased with our staff. Our rooms have a variety of designs and configurations and obviously some will be near stairwells and lifts. We try to always pass on the... More

Adelaide, Australia
Top Contributor
55 reviews 55 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 18 March 2013

Great Value with friendly staff. Downstairs is out of the way and a nice place for a quick refreshment. The Staff were amasing and couldnt be more helpful ... Would go again Located in the heart of Rundle mall this is as central as it gets . Great for tourist as its not far from any venue. Ideal for Shoppers... More

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ResManagerHR, Public Relations Manager at Hotel Richmond, responded to this review
22 March 2013

Dear Cat A, Thank you for staying at the Hotel Richmond recently. We are extremely pleased that you enjoyed your stay with us and that you were happy with the service and location of our property. We sincerely look forward to welcoming you back with us in the very near future. Kind Regards, Shane More

Sydney, Australia
1 review
4 of 5 stars Reviewed 18 March 2013

Walking distance to art gallery ,botanic gardens and zoo,close to cafes and shopping.although there is a bar in the first floor room was very Room good but common areas a bit tired.breakfast plenty but limited variety.

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ResManagerHR, Public Relations Manager at Hotel Richmond, responded to this review
22 March 2013

Dear 600carmen, Thank you for staying at the Hotel Richmond recently. We are very happy to hear that you enjoyed your overall stay with us and we look forward to welcoming you back in the very near future. Kind Regards, Shane More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 15 March 2013 via mobile

I was really looking forward to my night in Adelaide after a long work trip, so much so in fact that I moved from the Stamford to the Richmond as I am more a boutique hotel fan than multi-chain hotels. I have stayed in a lot of hotels over the past 12 months and this was the biggest let down... More

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ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review
17 March 2013

Dear Sparrow F, Thank you for your comments and feedback. We do appreciate knowing how our guests feel and do take 'on board' all comments, good and bad. Whilst we were very pleased to know that our staff were lovely and that you received warm welcome we are disappointed to know that our rooms were not up to your expectations.... More

Nice, France
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 12 March 2013

Self-described as Adelaide's leading boutique hotel, this establishment has all it would take to make a really special place. Great location on the pedestrian Rundle Mall, evocative architecture, high ceilings and grand sized rooms. The common areas are a bit shabby, like a standard Australian hotel/pub but the rooms we saw (our own and that of friends') were spacious and... More

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ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review
15 March 2013

Dear NiceMartin. Firstly, let me thank you for staying with us at the Hotel Richmond and we are pleased you were happy with the great location, architecture, and well appointed rooms. Secondly, we are saddened to hear that several things have disappointed you and that your stay was affected by the set backs you report. We do like to pride... More

Adelaide
1 review
5 of 5 stars Reviewed 25 February 2013

Just got to say what a great location so stay staff where very friendly and very helpfully we loved our room very clean nice big shower room better then most place we have stayed in great bed very comfy air con works very well we where very happy with our stay and we will be staying there again the food... More

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ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review
26 February 2013

Dear Steve W, Thank you for staying at the Hotel Richmond recently and for providing us with outstanding feedback. We are extremely pleased that you were happy with all aspects of your stay and we look forward to welcoming you back again in the very near future! Kind Regards, Shane More

brisbane, qld
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 14 January 2013

Chose this hotel for its great location and price. It was just a hop to Elder Hall where I was going to a couple of concerts, and it is at the end of the mall where it was close to the taxi rank and the restaurant end of Rundle St. The front desk staff were all very friendly but if... More

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ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review
18 January 2013

Dear Louka63, Thank you for staying at the Hotel Richmond recently and for your constructive criticism. Whilst every endeavour is made to make our patrons feel welcomed and comfortable we sometimes overlook the obvious. We appreciate the time and effort made in voicing your comments and we will certainly "take on board" your thoughts. We are very pleased you were... More

 
 
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Additional Information about Hotel Richmond

Also Known As:
Richmond Hotel Adelaide
Address: 128 Rundle Mall, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Business Centre Free Breakfast Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#32 Luxury Hotels in Adelaide
Price range (per night): S$131 - 286
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Situated in the heart of the business and shopping district, Hotel Richmond is Adelaide's premier boutique hotel. The effortlessly chic 30 guestrooms and suites feature king-size beds, individual climate control, Aveda amenities, en-suite bathrooms and Sony flat-screen televisions. The glamorous restaurant and bar, "first", is a magnet for the cool party crowd. Spherical wire-ball chandeliers cast twinkling light over artwork by local and international artists. The contemporary Australian menu, offers modern dining in chic surrounds. ... more   less 
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