Dear Kiwikat815 Thanks for the review on your recent stay. We are mindful when setting price that the property and decor is older, however as you mention, this does not excuse poor standards. I have spoken with housekeeping and maintenance and apologise the cleanliness does not appear to have been up to scratch on this occassion. We also welcome requests... More

Dear sfh36 Thanks for staying with us and writing a review which has been shared with our team. We also feel our housekeepers do a great job and it is lovely when others who have the benefit of this also acknowledge it when they are pleased with the teams efforts. Sorry you had trouble with the Wifi - we are... More

Dear Digmar027 Thanks for taking the time to review your recent stay. It appears the room you occupied had several unresolved maintenance issues and should therefore have been placed out of order until these were rectified. Unfortunately, this was not done and the room was returned incorrectly to our system for guest occupancy. We are truly sorry this happened and... More

Hi Emethys Thanks for the review on your recent stay and sorry for the delay in responce. I am pleased you enjoyed your visit AND the retro bathroom. Mine at home was just like this until we finally updated about 4 years ago and every time I see these ones at work now, a bit of nostalgia still comes over... More

Dear Touchofgrass What a lovely review - thankyou. I have shared this with our staff in its entirety. We also feel that this property offers good value for money with respect to our location, age and general condition. As you mention, some times some thing may not be right and has escaped our notice (hopefully not too often) or may... More

Dear Allenbowers Thanks for writing a review on your recent stay and I am pleased you enjoyed your visit. Did you know the 20 minute walk to Rundle Mall can also be quickened by taking the FREE tram? The nearest stop is approximately 500m from our hotel and is a great way to save some time and energy. Our friendly... More

Dear thecockboy Thanks for writing a review and my apology for the time to respond. We are mindful of the age and condition of the property and feel our prices are generally representative of the level of accommodation we therefore offer. Our property is quite unique in also offering FREE carparking and the facilities of our sister adjoining properties for... More

Dear Rumbutan Thannks for the review on your recent stay. I have reminded housekeeping to ensure the appropriate number of towells and amenities are placed in the room for the number of guests staying and apologise this was not done during your stay. We are currently in the process of installing wall mounted flat screen televisions to the Country Comfort... More

Dear DebBlack1 Thank you for your review. We appreciate and welcome all reviews as we aim to continuously improve our service and experiences for future guests. I am sorry you did not enjoy your stay and am very concerned by your comments. I invite you to contact me personally at the hotel for additional information so I can undertake a... More