Great place. Great Location. Friendly Staff. We all had such a good time here and I highly recommend it as a backpackers.

Efficient and friendly staff at the tour desk. Dormitory was clean daily and quite spacious. Quite noisy as bar below operates unitl early hours in the morning. Shower room and toilet quite acceptable. Will recommend to budget travellers.

I stayed in Urban Central for 3 and half months, Met lots of nice people there. Depends on which staff member you get on how helpful they are. All dorms are 4 bed which is good, good size locker, rooms are basic but clean and well sized. Bathrooms need to be cleaned more regularly. Communal areas are not what they... More

Very rude staff even for Melbourne standards. I was in a private room and I found the heating did not work. Being Melbourne in winter it was freezing. I told the desk and it seemed like something would be done about it when I was out. When I got back nothing had happed. I again told the desk, where a... More

Stayed at Urban Central for a week in Jan 2012, 4 bed dorm. The room was basic with lockers (you needed your own lock) which has power points in them. The beds were ok, although they squeaked whenever you moved which was a bit annoying. The A/C worked ok but didn't really cool down the end of the room that... More

We stayed in this hostel for 3 nights, first night on first floor, located above the hostelbar! Very loud music till late. Also on streetside where other guests would be smoking outside, till late! 2nd and 3d night we stayed on fifth floor, so no more noise from hotelbar. This time we were kept awake bij the trafficsounds from the... More

With a recommendation from a friend I enquired about booking in at Urban Central for 1 week. Don't get me wrong, it all sounds very nice but I cannot bring myself to stay somewhere with such awful customer service- and that's just over the phone! First off, I checked online for prices and availability- both of which were good so... More

After travelling from Vietnam to Australia, walking the streets of Melbourne in search of a hostel we stumbled upon Urban Central. Blatantly tired and in need of a nice clean fresh room to sleep in the lady at reception decided to put my boyfriend and I into a long stay 4 dorm room. We walked in took one look at... More

I stayed here for three weeks and though the room was clean, as a rule the staff were unhelpful, and unfriendly save one or two. They seem to be burnt out and basically did not care about anything you needed or any concerns you had. Also they ripped me off saying that I did not give enugh notice when I... More