Here are my list of Gripes: - To get into the hotel - you have to lift you heavy luggage up 5 stairs into the entry area. Reception is then up one floor. (I Have a had back and hurt it again lifting my bag up the stairs as no one from reception could see me to assist) - Went... More

I have stayed here on a few work and social occasions and highly recommend it. Handy to Southern Cross railway station, we travelled to melbourne by the train and walked across the road to the hotel. The next day we walked back to Southern Cross and caught the Skybus to the airport for our overseas trip. Staff are friendly and... More

room was nice enough for a hens night, we had 5 of us in the room and it is hard to find somewhere that will host this many comfortably. staff on front desk were pretty rude to us, not sure if this is because it was a hens. street noise is quiet noticeable. bathroom was tiny!!!!!!. it was an ok... More

We had a Saturday night stay recently at the Batemans Hill, great value, excellent buffet breakfast, we wished we had got up early to be able to stay a bit longer (finished at 10am). We were in a roof room facing Collins Street which was a little cramped but was quiet and cosy. Car park was full so we had... More

Stayed here for three nights. Found the room clean and confortable. The location is good, within a short tram ride or walk to the centre of the city, also close to Southern Cross station was great as we got the skybus from the airport and the terminal was just across the road. Good value breakfast at $12pp. Staff at desk... More

Close to all transportation and across the street to rail station. Many restaurants in the area. The hotel layout is a bit odd. First go up steps to get in, then up elevator to lobby, then down steps to a different elevator to our room. We never did figure out an easier way to get around with our suitcases. Good... More

I thought this was a terrific hotel in a brilliant location. Rooms were small - but as a solo traveller this was not an issue for me. Maybe ask for a bigger room if there are two of you! Service at the front desk was awesome. For the price, I thought this place was fantastic and I will definitely stay... More

Opposite Southern Cross station and a taxi rank so getting around not a problem. Great shopping complex across the road as well. The hotel was not so convenient for an elderly person as some steps were unavoidable and having to use two lifts, we were in the apartments, was a bit of pain for someone where stairs were an issue.... More

Great location, close to convention centre and great restaurants. Good value for money. Stayed in the two bedroom appartment which had everything you need for a longer stay. Great value for breakfast. Mixed experience with reception. When i checked out, i was questioned 4 times on whether i had made a call that i did not make. After staying in... More