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All 188 Melbourne hotels

Hilton On The Park Melbourne

5.0 of 5
192 Wellington Parade, Melbourne, Victoria 3002, Australia
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Hilton On The Park Melbourne
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Ranked #57 of 188 hotels in Melbourne
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549 reviews from our community

Traveller rating
    158
    224
    110
    37
    20
See reviews for
Families
48
 
Couples
185
 
Solo
62
 
Business
168
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
McLean, Virginia
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 13 June 2013 NEW

The staff is rude at the front desk, and the "restaurant/bar" food and service is awful. The rooms were not clean and wifi only worked in the lobby. I am a Hilton Diamond Member, and stay at Hiltons exclusively, but will forfeit any points to stay elsewhere. I am returning soon and will not stay here.

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HiltonSouthWharf, General Manager at Hilton On The Park Melbourne, responded to this review
17 June 2013

Thank you for your feedback. We regret we were not able to provide you with the quality of services you expected. We are constantly working to improve our offerings and your comments will help us improve in these areas. You may enjoy staying at the Hilton Melbourne South Wharf, our sister property, that was opening in 2009. We hope you... More

Top Contributor
136 reviews 136 reviews
64 hotel reviews
Reviews in 70 cities Reviews in 70 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 10 June 2013 via mobile

We spent one night here as we were just passing through Melbourne. We were upgraded to an Executive Suite which consisted of a large living area, an equally large bedroom and very nice ensuite. This was a corner room, so lots of windows with views of the park and the stadium. The bed was very comfortable! Check in staff were... More

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HiltonSouthWharf, General Manager at Hilton On The Park Melbourne, responded to this review
13 June 2013

I am delighted to learn that you were satisfied with so many aspects of your visit and that the team contributed to the enjoyment and comfort of your stay. I have shared your comments with all concerned and I know they appreciated the recognition. We hope to welcome you back in the near future – there will always be a... More

australia
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
Reviews in 35 cities Reviews in 35 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 7 June 2013

We were offered an upgrade when we arrived - for an extra $55 which we declined. I just don't get it! As a PR exercise, if you have the spare/better rooms, you would get more than $55 worth of free advertising with a free upgrade. We only booked the Hilton because it has King size beds. I don't care whether... More

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HiltonSouthWharf, General Manager at Hilton On The Park Melbourne, responded to this review
11 June 2013

Thank you for your review. I appreciate your candor regarding the guest room presentation; we look for reviews to provide insight into our hotel and our guest room appearance and shower layout in some room types is an area we are actively examining. I welcome any additional comments or suggestions you would like to share. I’m pleased to learn the... More

Haywards Heath
Top Contributor
104 reviews 104 reviews
102 hotel reviews
Reviews in 66 cities Reviews in 66 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 6 June 2013

This was the first time in 3 years that I had stayed at this property - on my last visit to Melbourne I used the Hilton South Wharf, which was excellent. But for this visit, a combination of very high per night prices at South Wharf, couple with my attending two AFL games at the MCG, meant that this property... More

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HiltonSouthWharf, General Manager at Hilton On The Park Melbourne, responded to this review
11 June 2013

Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the suite and amenities of the property to your liking. Appreciate your feedback on the wifi arrangement - this is an area we are actively examining. All the team hope... More

Sydney
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 June 2013

We had a weekend in Melbourne visiting family. Cafes are close by for breakfast if you prefer to eat out, or the in house breakfast is also good. the room was great and the proximity to the city was great - just a short walk. We will certainly give this Hotel another go when we next return!

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HiltonSouthWharf, General Manager at Hilton On The Park Melbourne, responded to this review
6 June 2013

I am very happy to read your comments about your recent stay and glad that you found the location of the hotel to your satisfaction. All the team hope to welcome you back in the not too distant future. Brett Christ, General Manager More

Brisbane, Australia
Top Contributor
78 reviews 78 reviews
36 hotel reviews
Reviews in 35 cities Reviews in 35 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 June 2013 via mobile

Stayed 1 night with my wife in an Executive King Room. Usually stay at Hilton South Wharf whenever in Melbourne but thought we'd give this Hilton a go. The hotel is much older but is very tastefully decorated and stylish for the era. The staff were the best part of the experience, very friendly and helpful. Our room was okay... More

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HiltonSouthWharf, General Manager at Hilton On The Park Melbourne, responded to this review
4 June 2013

I am very happy to read your comments about your recent stay and glad that you found the service levels of the hotel to your satisfaction. Thank you for your feedback regarding the Executive Lounge food and magazines selections. We regret we were not able to provide you with the quality of food and selection of magazines you expected. We... More

Sydney, NSW
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 30 May 2013

Let me start by saying why I stayed here: I had a two-day seminar to attend. Unless you have something to attend at the nearby MCG; or just love the Hilton brand, I struggle to think why you would choose to stay here. The hotel gets 3 stars, because you will receive a good standard of service from the staff;... More

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HiltonSouthWharf, General Manager at Hilton On The Park Melbourne, responded to this review
31 May 2013

Thank you for staying with us and for your review. I appreciate your feedback and pleased to learn that the staff looked after you and the room was clean. We look for reviews to provide insight into our hotel and our hotel appearance is an area we are actively examining. I welcome any additional comments or suggestions you would like... More

Melbourne
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 May 2013

This place brought back memories of fantastic eighties. Enjoyed a sunny spa on level 2 and awesome park view breakfast. Love the classic lobby, which remained pretty much the same over the last three decades. Room (Guest King) is average and could do with some renovation and extra lighting. Definitely need new curtains.

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See 5 more reviews by Willxo for Melbourne
HiltonSouthWharf, General Manager at Hilton On The Park Melbourne, responded to this review
29 May 2013

Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the spa and amenities of the property to your liking. I appreciate your candor regarding the guest rooms; we look for reviews to provide insight into our hotel and our... More

Perth, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 May 2013

My husband and I recently spent three nights at Hilton on the Park in Melbourne. We were upgraded to a Relaxation Suite - which was a delightful surprise (HH Diamond Member). The sitting room looked like it had been recently renovated with a new couch and the bathroom is clean and appealing with a free standing oval bath and good... More

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HiltonSouthWharf, General Manager at Hilton On The Park Melbourne, responded to this review
29 May 2013

Thank you for taking a moment to share your experience. I am happy to hear the team looked after your with the complimentary suite upgrade and the Executive Lounge service was to your liking. We look forward to servicing your travel needs should you return to the Melbourne area. Brett Christ, General Manager More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 27 May 2013 via mobile

Great family location (but can't comment on the family rooms, booked solo) if the hotel is near your desired area. Great service, safe easy walk through the park to downtown. Subpar and overpriced restaurant but standard good Hilton Breakfast in VIP lounge. Individually controlled room AC works well. Lengthy annoying (and expensive if by cab) to reach from the airport... More

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HiltonSouthWharf, General Manager at Hilton On The Park Melbourne, responded to this review
29 May 2013

I am very happy to read your comments about your recent stay and glad that you found the location and service levels of the hotel to your satisfaction. Hope to see you return soon....safe travels. Brett Christ, General Manager More

 
 
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Additional Information about Hilton On The Park Melbourne

Also Known As:
Hilton On The Park Melbourne Hotel Melbourne
Hilton On The Park Melbourne Hotel
Hilton International East Melbourne
Hilton East Melbourne
East Melbourne Hilton
Address: 192 Wellington Parade, Melbourne, Victoria 3002, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Business Hotels in Melbourne
#50 Luxury Hotels in Melbourne
#57 Family Hotels in Melbourne
Price range (per night): S$227 - 537
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located in the attractive inner-city suburb of East Melbourne, Hilton on the Park is an elegantly furbished hotel directly opposite the Melbourne Cricket Ground (MCG).Each furbished hotel room has warm, natural tones and feature large windows, a flat-screen TV and a wide range of amenities to ensure a relaxing and easy stay. Offering free Wi-Fi to all guests, the iconic Park Lounge bar is the perfect place to have a casual drink before heading to the MCG. For breakfast and dinner, the Gallery Restaurant also provides market fresh cuisines while overlooking the beautiful Fitzroy Gardens. ... more   less 
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