We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 200 Melbourne hotels »

The Crossley Hotel

4.0 of 5
51 Little Bourke St., Melbourne, Victoria 3000, Australia
Hotel amenities
The Crossley Hotel
Ranked #45 of 200 hotels in Melbourne
4.0 of 5 stars 274 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

274 reviews from our community

Traveller rating
    63
    130
    54
    18
    9
See reviews for
Families
54
 
Couples
114
 
Solo
31
 
Business
39
 
What travellers say
  • China town(15)
  • Great location(14)
  • Staff were friendly(6)
  • Very convenient(6)
  • Room service(6)
Date Rating
Hobart, Australia
1 review
4 of 5 stars Reviewed 3 June 2012 NEW

An adequate hotel room, clean and with everything needed but with a bed the size of a football field, and really exceptional staff. The Princess Theatre was on the next corner and although we had checked out before the show our luggage was stored and a taxi booked for our departure. Any enquiry was answered with helpfulness and local knowledge.... More

Was this review helpful? Yes
Merimbula
1 review
5 of 5 stars Reviewed 3 June 2012 NEW

Great location in China town in a quiet part but so close to all the action.Excellent restaurants on the door-step,we went opposite to the Japanese which was lovely.We went to the Moonshadow show,so it was a couple of minutes walk away, and the tram at Parliment is close by for getting around.The staff were friendly and helpful and although the... More

Was this review helpful? Yes
Eltham, Australia
Senior Contributor
32 reviews 32 reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 June 2012 NEW via mobile

Located in China town and just around the corner from the Princess, and other, Theatres it is perfectly located for a night in town. We stayed on Saturday night going to 'Moonshadow' at the Princess. Checkin was smooth and the valet parking worth the $30. We spent some time shopping before returning to the hotel to freshen up. We then... More

Was this review helpful? Yes
See 3 more reviews by Jim_from_Eltham for Melbourne
Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 May 2012

Staff are very friendly & helpful. Rooms are very clean & comfy. The hotel is banged on in the heart of Chinatown so there are restaurants everywhere & shops everywhere. Although we stayed for 3 nights, we only paid for 2 as the 3rd night was free. Will definitely come back & stay at this hotel.

Was this review helpful? Yes
See 3 more reviews by susan d for Melbourne
Melissa Lakaschus, Front Office Manager at The Crossley Hotel, responded to this review
29 May 2012

Dear Susan D, Thank you for your recent 5/5 review. I'm pleased to hear you enjoyed your stay with us and that the staff offered you friendly and helpful service, I will be sure to pass your comments on to all the team here at the crossley hotel. I definitely agree with you about the great location of the hotel,... More

Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 23 May 2012

It was nice to be in the heart of the city!! We attedend a wedding at the Park Hyatt and this was very convenient to stay. The staff was very friendly and the service was excellent. Breakfast was yummy too!!!!!!!

Was this review helpful? Yes
Melissa Lakaschus, Manager at The Crossley Hotel, responded to this review
25 May 2012

Dear Guest Thank you for your 5/5 review of your recent stay. I appreciate you highlighting the friendly and helpful service offered by all the staff and was glad that you also enjoyed the breakfast served daily in Fish Dish restaurant. I look forward to welcoming you back to Crossley Hotel on your next visit to Melbourne. Kind Regards Melissa More

Basel
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 21 May 2012

We recently spent seven nights in this hotel. We are very satisfied with the overall quality, especially for an average price of 130$ per night for a double room. The room was comfortably big, clean and quiet, despite not being very new. The complimentary services of free Wifi (although the signal was not always optimal), continental breakfast, free coffee and... More

Was this review helpful? Yes
See 3 more reviews by PizzaWithFeta for Melbourne
Melissa Lakaschus, Manager at The Crossley Hotel, responded to this review
25 May 2012

Dear Guest Thank you for taking the time to post a review of your recent stay. I was delighted to read that you found the accommodation great value for money and appreciated the comfortable and spacious rooms. I will certainly pass on your comments regarding the cleanliness to our Housekeeping team. I am also pleased you appreciated the complimentary breakfast... More

Hangzhou, China
1 review
5 of 5 stars Reviewed 17 May 2012

Free wifi make business trip more convenient, service are excellent, good restraunt around the street.

Was this review helpful? Yes
Melissa Lakaschus, Manager at The Crossley Hotel, responded to this review
25 May 2012

Dear Guest Thank you for your recent review. I was really pleased to read you enjoyed your stay and found the service and accommodation offered to be of excellent standard. I am also glad you appreciated the free Wi-fi access offered throughout the building. I look forward to welcoming you back to Crossley Hotel on your next visit to Melbourne.... More

Brisbane, Australia
1 review
4 of 5 stars Reviewed 16 May 2012

We spent 3 nights at the Crossley in Melbourne - great value for money. We did upgrade to a superior room as there were 3 of us which was worth the money spent. Room was very clean, bathroom small but servicable for our needs. Beds comfy. Also had the continental breakfast package - plenty to choose from and as much... More

Was this review helpful? Yes
Melissa Lakaschus, Manager at The Crossley Hotel, responded to this review
25 May 2012

Dear Guest Thank you for taking the time to post a review of your recent stay. I am pleased that you appreciated the value for money accommodation offered and found the room to be clean and comfortable. We are certainly in a great location, close to many of the great attractions and restaurants Melbourne has to offer. I look forward... More

Sydney
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 13 May 2012

We just spent 2 nights at The Crossley and consider it excellent value for money. We have stayed at a few of the 'mid range' hotels in the area over the last three years and The Crossley is definitely our hotel of choice. Why? The service was friendly and definitely punching above its weight. We were given a late checkout,... More

Was this review helpful? Yes
Melissa Lakaschus, Manager at The Crossley Hotel, responded to this review
23 May 2012

Dear Guest Thank you for posting a review of your recent stay with us. I appreciated you highlighting the many positive aspects you experienced during your stay, especially regarding the friendly and professional service we pride ourselves on offering at Crossley Hotel. I was also pleased your room was clean, comfortable and quiet. I will certainly pass this great feedback... More

CRONULLA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 May 2012

Great location with theaters, restaurants, bars and shopping all within easy walking distance. Room was clean, bed comfortable and everything worked OK - including the A/C !! Breakfast was a bit of a bun fight in a crowded, understaffed and cramped basement room . However what was served up was OK. Staff very helpful and friendly.

Was this review helpful? Yes
Melissa Lakaschus, Manager at The Crossley Hotel, responded to this review
14 May 2012

Dear Guest Thank you for your review of your recent stay with us. I was pleased to read you enjoyed the Hotel's great location and appreciated being close to many of the great restaurants, bars and shops which are nearby. I was also delighted with your comments regarding the room cleanliness and service offered by all staff. These are certainly... More

Travellers who viewed The Crossley Hotel also viewed

Alto Hotel on Bourke
4.5 of 5 stars 337 Reviews
Melbourne, Victoria
Show Prices ABS:HotelCheckRates-d585734?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Citadines on Bourke Melbourne
4 of 5 stars 360 Reviews
Melbourne, Victoria
Show Prices ABS:HotelCheckRates-d1738237?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Swanston Hotel, Grand Mercure
4 of 5 stars 819 Reviews
Melbourne, Victoria
Show Prices ABS:HotelCheckRates-d256812?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 200 hotels in Melbourne, ranked by popularity »

Been to The Crossley Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Crossley Hotel

51 Little Bourke St., Melbourne, Victoria 3000, Australia
Price range (per night):* S$175 - 297

Owners: What's your side of the story?

If you own or manage The Crossley Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Crossley Hotel
Show the lowest price for this hotel (from our partners)
Show Prices