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All 200 Melbourne hotels »

The Swanston Hotel, Grand Mercure

4.5 of 5
195 Swanston St., Melbourne, Victoria 3000, Australia (Formerly Mercure Grand Hotel on Swanston)
Hotel amenities
The Swanston Hotel, Grand Mercure
Ranked #34 of 200 hotels in Melbourne
4.0 of 5 stars 819 Reviews
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819 reviews from our community

Traveller rating
    213
    407
    155
    28
    16
See reviews for
Families
154
 
Couples
325
 
Solo
126
 
Business
139
 
What travellers say
  • Great location(29)
  • Very good(16)
  • Staff were friendly(11)
  • Bourke St Mall(9)
  • Buffet breakfast(8)
Date Rating
Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 June 2012 NEW

I have stayed at this hotel more than a dozen times now. I love the fact that it is central to everything in Melbourne so I feel safe returning from wherever I have been. The king size rooms are terrific. Because I have stayed often, the last time I stayed there was a bottle of wine in my room to... More

Was this review helpful? Yes
Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 June 2012 NEW

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Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 June 2012 NEW
1
person found this review helpful

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Sydney
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 31 May 2012 NEW
1
person found this review helpful

I stayed at the Grand Mercure Swanston Street for 4 nights on business recently. While the hotel is a little dated, everything was quite acceptable and I will stay there again. It was good value for money. I would rate it as a solid 4 star property. The staff was pleasant throughout. My room was a decent size and comfortable.... More

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Perth, Australia
1 review
4 of 5 stars Reviewed 30 May 2012 NEW

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Maffra, Victoria, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 May 2012 NEW

i have stayed at the swanston many times over the last few years and i find that they are allways meeting expectations. they are central to most things in town. and clean and tidy as well. even with swanston street redevelpment it was exelent

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 30 May 2012 NEW

very central, couldn't do better than that. Staff helpful and friendly. They gave us a great room with awesome view of city lights. would stay again.

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Brisbane, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2012 NEW

Finding the hotel was easy enough even though it is completely surrounded by the roadworks at the moment. Check in was very simple and friendly. First step out of the lift revealed older carpets and wall colours. However is what you would expect from an older building. The room was great size. Large and welcoming. A great surprise was very... More

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Cairns, Australia
1 review
4 of 5 stars Reviewed 27 May 2012

On arrival the checkin process was easy and convenient. The room was comfortable and clean, though the bathroom toilet area could do with a bit of updating. Taps worn, chiped enamel in bathtub, but certainly didnt impact on our stay! Our stay was comfortable and enjoyable, and the staff were friendly. The concierge Chris Pappas was exceptiional at his job... More

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Newcastle, Australia
1 review
5 of 5 stars Reviewed 26 May 2012

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Additional Information about The Swanston Hotel, Grand Mercure

  • The Swanston Hotel Grand Mercure
  • The Swanston Hotel Grand Accor
Address: 195 Swanston St., Melbourne, Victoria 3000, Australia (Formerly Mercure Grand Hotel on Swanston)
Price range (per night):* S$188 - 353

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The Swanston Hotel, Grand Mercure
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