Plum in the centre of Melbourne's shopping district, this hotel offers the perfect base to explore Melbourne. The Swanston rooms are larger allowing more room however the smaller, standard rooms are more than adequate.

Stayed 3 nights at a wonderful price. The hotel is in a fantastic location, and only a two minute walk to the Bourke Street Mall. The beds were comfortable, the room was spotless, and the staff were brilliant! I'll be staying here every time I visit Melbourne.

My friend and I recently stayed for 3 nights in this hotel. First impressions do count and the excellent service by the staff shows from the moment you walk in! We arrived a little before 2pm check in time but it was no hassle got into our room straight away. We were given a spacious twin room (two double beds)... More

I stayded at the Swanston Hotel when visiting Melbourne for the football with a friend. The room was ok, but the airconditioning was very noisy and had to be turned off overnight because of this. The beds were uncomfortable and old. In addition during the stay I had another guests items left in my room when we were out, and... More

Been holidaying in Melbourne for years & I have worked in hospitality & to say that all staff encountered within this hotel on various stays, are extremely accommodating. The room of choice for myself & travelling companion is a twin with double beds for ease & comfort. The best location with so much within walking distance and trams on the... More

We spent 4 nights in this excellently located hotel for our wedding anniversary. Upon check in the staff were amazing, with special thanks to James at the concierge desk who was super wonderful. The rooms was spacious, clean, the bed comfortable and the couch appreciated. We had an excellent view of Eureka Tower. The location, around the corner from Bourke... More

The hotel is clean. And it is near to restaurants, shopping places, and the train station. Hotel staffs are very helpful. I arrived very early to hotel (4am). And they allowed me to check-in early once my room was available - at 7am.

The hotel is located very conveniently In Swanston Street. The customer service was excellent and very helpful and went the extra mile. THe room was large and very comfortable and the Concoon Bar was great. Will stay there again on our next trip

I was pleased to find that our room is big with two twin beds and each seems like a super single (can probably fit in two people nicely). The beds are very comfy and well equipped with many pillows. The only con is that after cleaning, the cleaning lady usually misplace my pillows and puts them all on my friend's... More