The Concierge was really patient with an elderly patron before us....and was very helpful with explaining use of vouchers to us. Clean and comfortable rooms. No views from our room due to construction work outside. Convenient location in melbourne.

as we had booked several weeks before our stay i was more than ----- off when we were put in a room next to the lift well, being a member i thougth allocation for rooms would be better for us

A very basic hotel with very narrow corridor... Lift is quite rundown as well... Should be ok if you will be out all day long and are just looking for somewhere to sleep only. Have to walk a few streets down to the free city bus.. However service is pretty good. Concierge is helpful but very busy as he is... More

We made the mistake of using Wotif and believing this place was actually 3.5 stars. I'd give it one star at the most, and that would be for the location. This Hotel is sadly in need of a complete re-furbishment, as it currently offers a level of accomodation you'd expect from a pub hotel in the 1980's. Our room was... More