I have the fortune to travel all over Asia Pacific for work and pleasure. I have stayed at other Grand Hyatts as well as Intercontinentals, Shangri-Las, Le Meridiens, and Sofitels. Unfortunately, this one doesn't even come close. Here's why -- POSITIVES: The staff was super friendly and accommodating. The breakfast buffet, too, was excellent with the right balance of fresh... More

We had a standard room on the 28th floor which had the most marvelous view. The room was very clean and very well appointed even having a small couch which so many standard rooms don't have. The only draw back to our room was the plumbing from adjoining rooms could be herd draining away through the wall/ceiling, loud enough to... More

I've stayed in this hotel on a couple of occasions over the years and it doesn't disappoint. Everything is up there according to the brand it represents. Rooms are great, location in the city great, bathrooms great, products great, breakfast to die for (from over-eating) etc. etc. This time we had a child in an extra bed and even with... More

We spent a couple of nights at the Grand Hyatt over a weekend and enjoyed it thoroughly. Comfortable bed and rooms (though the room was a little on the small side), very clean, with good service and friendly staff. The breakfasts are great, too!

The hotel is very nice and breakfast is fantastic, would have given a higher rating except that I was encouraged to do express checkout, put my details on the form and told I would be emailed my invoice. I waited for about a week before calling, then told I hadn't provided my email address, which I had done on the... More

Luxury in Melbs. Central cbd location next to high end shopping. Stayed here twice on a business conference & would stay again for leisure. It's pricey but if u can afford to splurge it's worth it. Gorgeous bathroom! Spacious, bath tub, great toiletries & large mirrors. Room is a decent size, king bed, window, mini bar, safe, l-shape couch. Extremely... More

stayed here on Saturday night with my adult daughter in a grand view twin room. Lovely views and no-one to look in, which was great. Very quick and friendly service - even a box of chocolates and personal card for my daughter as we were celebrating her birthday. Comfortable bed/pillows and room in general. Really nice bathroom with a big... More

We had a lovely time at the Grand Hyatt in Melbourne. Lovely, well appointed rooms and excellent service from the staff. It was SO quiet in the hotel and I had one of the best sleeps I have ever had (which I find difficult when travelling). The concierge was great with all of the kids/luggage/car seats etc needed for the... More

I stayed at the grand hyatt in January I'm writing a review now because I didn't get no reply from hotel regarding my complaint that I emailed , I arrived on the 4 th January as I booked because I had a best friends wedding in the hotel . At check in the service was very slow , I was... More