After coming off a 15 hour flight, it was lovely to have the night at the Stamford Plaza, Melbourne. The room was comfortable, the staff very helpful and friendly. This is not the first time that I have stayed at the Stamford Plaza in Melbourne and would not hesitate to stay there again.
Dear Suzanne S
I’m really glad you find comfort in arriving at Stamford Plaza Melbourne after a long haul flight, but for those tired and weary travelers that want a little extra to help recover let me suggest our unique Jet-Lag Package. On arrival you can refresh and rejuvenate with a Stamford jet-lag kit containing a range of luxurious products....
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Even though reception is being renovated and temporarily moved to first floor, service was still exemplary and doormen couldn't do enough. Having a drink in the lounge bar was welcoming with barman remembering drink order each time. Room spacious and immaculate. Love staying here!
Dear karyneb8
It’s exciting stuff for us having the new lobby more than half way to completion now. I hope you can come back for another stay soon and see the end result for yourself. Why not make it a Friday and then you can wear your red shoes and join us in Harry’s Bar for a complimentary glass of...
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I can't count the number of times I've stayed here and that should indicate there isn't anything drastically wrong with the hotel but it certainly could be better.
First, it's not 5 star, it just isn't. The rooms are in need of some TLC, nothing drastic and first impressions are good but even a casual look closer will show what...
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Dear Bone_Steel
It’s always a balancing act with getting peoples preferences right and obviously with so many return visits we get a lot of yours right, but I can appreciate the fact that there are some things you would like improved. Your feedback in this forum is very worthwhile in assisting the hotel to deliver improvements wherever possible.
I hope...
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The lack of soundproofing means that rooms adjacent the gym - for me room 1109 - are awoken at 6-6:30 by the sounds of heros crashing the weights on the machines and grunting. Avoid.
In terms of the renovations, yes I did find it inconvenient. As a lady travelling independently I found it uncomfortable and impersonal to go through an...
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Dear FirstHand_12
The gym is shortly getting an exciting makeover, all new equipment and of course complete soundproofing for its new home. In the meantime may I suggest you put your request for a room away from the gym in your next booking and we’ll gladly upgrade your profile accordingly. We’re very excited to see the end results ourselves, but...
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Great place, good sized rooms and I love the spa bath. However, small things matter and the basic amenities should have been provided. I had to buy the toothpaste and toothbrush, believe it or not, in a 5-star hotel! Buffet breakfast was excellent.
Dear DrJetsetter
Thanks for your overall complimentary remarks. An excellent buffet breakfast and satisfaction with your room are essential to a good stay. I’m sorry we weren’t able to entirely please you but nevertheless I hope we can welcome you back again another time when you will be able to check out our fantastic new lobby.
Kind regards
Karl Unterfrauner...
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We spent a lovely Saturday night in April at the Stamford Plaza, returning to the hotel of our wedding night, 16 years later. Despite the renovations to the hotel lobby, the first impressions were very good, the car valet service was faultless and check-in was pleasant and efficient. The suite style rooms is as I recall from our visit years...
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Dear sandgroper12391
What happy memories you must have had returning to the place of your wedding night and I’m really pleased you enjoyed it just the same. Our suites are designed with the separate sleeping and relaxing areas and the kitchenette so guests can really feel at home. With all that there is to see and do around Melbourne I’m...
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We alternate between this hotel and another 5 star hotel on a regular basis and my recent visit to the Stamford Plaza was pretty much faultless and although I do have a few gripes, for most people it would not affect the quality of their stay. Valet and check in was friendly and prompt. Our room/suite was clean, spacious and...
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Dear Hannie 1976
What an amazing array of compliments you have given us. Your generosity is much appreciated but not more than we appreciate the fact that you keep coming back and keep have great experiences with us, the proof is in the pudding as they say! Have you ever tried one of our special packages? Think about this……If you...
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Thank you Stamford Plaza for making our holiday comfortable and for being so very helpful. Your staff are excellent and friendly even with all the renovating going on around us it never once hindered us in any way. Nothing was too much trouble...from confirming day trip bookings to finding taxis. Will for sure be staying with you again.
Dear Catherine T
You are very welcome! Being happy, friendly and helpful is what we do at Stamford and when it directly contributes to the pleasure of someone’s stay then we all walk away feeling satisfied with the day we’ve worked. I hope you can come back again soon to check out our amazing new lobby!
Kind regards
Karl Unterfrauner...
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This hotel has a lot of positives like the location, room quality, size of rooms, comprehensive and well priced mini bar etc. The one item to watch is that the rooms are variable in size and configuration. For example, some have a full kitchen with cooktops, whilst others dont. Some have a bath/spa and others dont and the rates are...
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Dear Andrew255103
You must be a regular! You’re right we do have a wide variety of suites and the size and the facilities vary with them. All rooms however are fully refurbished and do feature a separate bedroom, lounge and kitchen area. From your comment I presume that you stayed in one of our special access rooms, which offer slightly...
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we stayed here one night as we had a 21st at the James Squire Brewery, which is right around the corner. the hotel has renovations at the moment, however the noise wasn't even noticeable. pleasure to stay here for one night and would recommend it. line up follow day to check out was long but they processed us quickly. Valet...
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Dear Rachael H
Hope you had fun at the party! Stamford Plaza Melbourne is totally accessible for all CBD venues and I’m glad we could be there for you to rest your weary head after the festivities of the night. More importantly, it’s great that you enjoyed your stay here.
We look forward to welcoming you back again another time....
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