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All 200 Melbourne hotels »

The Westin Melbourne

5.0 of 5
205 Collins Street, Melbourne, Victoria 3000, Australia
Hotel amenities
The Westin Melbourne
Ranked #7 of 200 hotels in Melbourne
4.5 of 5 stars 490 Reviews
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490 reviews from our community

What travellers say about this hotel
  • Great location(13)
  • Very nice(7)
  • Heavenly beds(7)
  • Star hotel(6)
  • Collins street(5)
  • Federation square(4)
  • Martini bar(4)
  • Staff were friendly(3)
  • City view room(3)
Traveller rating
    330
    106
    32
    16
    6
Only show reviews for Family (52) | Couples (193) | Business (127)
Date Rating
Sydney, Australia
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 June 2012 NEW via mobile

We stayed here to celebrate my husband's birthday. We booked the room using frequent flyer points which was a real bonus. From check in to check out we loved our stay. The service was fantastic with no request being any trouble. Our daughter left something on the plane and staff placed many phone calls to the airline on our behalf... More

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See 2 more reviews by Jenni H for Melbourne
Auckland, New Zealand
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 June 2012 NEW

The Westin Melbourne did not disappoint. From the spaciousness of the room, to the toiletries, and the service when my shower head was faulty. The staff were exceptionally friendly and accommodating. Even had a great recommendation for coffee in a hurry. My only gripe was that despite not opting in at checkin due to corporate policy, when I went to... More

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Gold Coast, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 29 May 2012 NEW

Went down to Melbourne and stayed at the Westin Melbourne in early May. Great location! It locates on the corner of Collins and Swanston Street. Just few blocks away from shopping malls like David Jones and Myer, and one block away from China Town. You can casually stroll around CBD or there's city circle free tram to take you around.... More

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See 5 more reviews by sunloverdownunder for Melbourne
Westin Melbourne, Manager at The Westin Melbourne, responded to this review
1 June 2012

Dear Reviewer. Thank you for taking the time to provide such detailed feedback regarding your recent stay. We are pleased you enjoyed our close proximity to all that Melbourne has to offer, our spacious guest rooms, heavenly shower and inspiring menu options. As one of Melbourne’s leading five star hotels, we strive to ensure guests have a valuable experience so... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW
1
person found this review helpful

I have stayed at The Westin Melbourne many times for both business and pleasure and go back time and again, due to their great service, beautiful large balcony rooms (Deluxe King) and the best ever beds. Have also eaten at their restaurant, Allegro, often with meals and service excellent. The Martini bar is great for drinks and appetizers after the... More

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Westin Melbourne, Manager at The Westin Melbourne, responded to this review
1 June 2012

Dear Reviewer. Thank you for your inspiring comments regarding your recent visit. We are delighted you experienced a refreshing stay with our personalized service, spacious deluxe rooms and Heavenly beds. We will also pass your inspiring comments regarding Allegro and Martini Bar. We look forward to welcoming you back during the football season. Be well. More

Adelaide, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW
3
people found this review helpful

I stayed at the Westin for the fourth time in early April and have booked to return to celebrate my birthday later in the year. Each time I have stayed at the Westin has been a wonderful experience - friendly, first class service from all staff we dealt with. The location of the hotel is perfect - right in the... More

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metropolitan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 24 May 2012
2
people found this review helpful

The hotel distinguishes between paying and non-paying (using Starpoints or free nights from Starwood promotions) guest! The Westin Melbourne belongs to the group of Starwood hotels that don’t bother about you when you use your Starwoodpoints or free nights out of a Starwood promotion As a Platinum member of the SPG program, I am deeply disappointed with Starwood that they... More

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Westin Melbourne, Manager at The Westin Melbourne, responded to this review
30 May 2012

Dear Reviewer. Thank you for taking the time to provide feedback regarding our SPG program and The Westin Melbourne. We regret your experience was not fulfilling and would like to address your concerns regarding SPG and breakfast. We would value the opportunity to resolve your concerns directly and request that you contact our General Manager at your earliest convenience. If... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2012
1
person found this review helpful

I just wanted to write a quick review on the service I received over the phone when making a booking at the Westin. Amber was the name provided on the other end of the line and I have to commend her on her service. She was lovely and patient in answering my questions regarding the different rooms and valet parking,... More

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Westin Melbourne, Manager at The Westin Melbourne, responded to this review
30 May 2012

Dear Reviewer. Thank you for taking the time to provide such delightful feedback regarding your reservation experience. We will certainly pass on your comments. We look forward to welcoming you back for your next special occasion. Be well. More

Maleny, Australia
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 22 May 2012
1
person found this review helpful

The hotel's location is very convenient to Melbourne's CBD, business, shopping and restaurant scene. The staff make you feel very comfortable. The rooms are great as are the beds and bathrooms. Resulting in a very good night's sleep and feeling of being very well rested from the stay at the Westin.

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See 3 more reviews by lukebutler1954 for Melbourne
Westin Melbourne, Manager at The Westin Melbourne, responded to this review
30 May 2012

Dear Reviewer. We are delighted you experienced a refreshing stay with our personalized service, spacious bathrooms and Heavenly beds. We are pleased you had a rewarding stay and enjoyed our central location amongst some of Melbourne’s finest attractions. Be well. More

Versailles, France
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

I spent 24.00 in Melbourne for Business. This hotel is centrally located in Business surroundings. Hotel care for guest is good, even perfect. I could let my luggages at the concierge for a full day @ the office + enjoy a shower before Overnight Flight to SIngapore. No extra cost, Concierge was friendly and dedicated. Sounds one of the great... More

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Westin Melbourne, Manager at The Westin Melbourne, responded to this review
24 May 2012

Dear Reviewer. Thank you for choosing to stay at our hotel for your recent trip to Melbourne. We are pleased you enjoyed our central location and Concierge assistance. We look forward to the pleasure of welcoming you back to The Westin Melbourne. Be well. More

Ballarat, Australia
Senior Contributor
39 reviews 39 reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 15 May 2012
4
people found this review helpful

We have stayed regularly in Melbourne over the past few months and always at a different hotel, usually based upon the "package" they have available. The Westin was the best one. Right from the time we drove up the service was excellent. Our room was a great size, with a huge bathroom (and separate bath). It seemed to have all... More

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See 13 more reviews by HolidayMice for Melbourne
Westin Melbourne, Manager at The Westin Melbourne, responded to this review
24 May 2012

Dear Reviewer. Thank you for taking the time to provide positive feedback from your recent stay. We pride ourselves on providing personal, instinctive service and we were delighted to read your stay was certainly memorable. For future visits to Melbourne, please visit our website to view our upcoming special offers. Be well. More

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Additional Information about The Westin Melbourne

  • Westin Melbourne
  • Melbourne Westin
Address: 205 Collins Street, Melbourne, Victoria 3000, Australia
Price range (per night):* S$362 - 546

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The Westin Melbourne
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