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All 200 Melbourne hotels »

The Como Melbourne

5.0 of 5
630 Chapel Street | South Yarra, Melbourne, Victoria 3141, Australia
Hotel amenities
The Como Melbourne
Ranked #47 of 200 hotels in Melbourne
4.5 of 5 stars 174 Reviews
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174 reviews from our community

What travellers say about this hotel
  • South Yarra(8)
  • Next time(3)
  • Friendly and helpful(3)
Traveller rating
    88
    45
    23
    12
    6
Only show reviews for Family (16) | Couples (80) | Business (35)
Date Rating
Melbourne, Australia
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 June 2012 NEW

First off the positives... great staff! Everyone friendly from check-in tothose you met in the hall ways. Always a smile and a 'good morning' or 'good afternoon'. The bed - great pillows and very comfortable. The airconditioning also worked well keeping the temperature at the desired level. But now the negatives. This is supposed to be a 5 star hotel...... More

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Sydney
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 May 2012 NEW

Once again I found myself in Melbourne and after an early flight and back to back meetings all day, my thoughts turned to my taxi trip back to south yarra to the Como hotel. Greeted at the door then escorted to the front desk, the great staff were soon tending to my needs in terms of accomodation , meals and... More

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Senior Contributor
35 reviews 35 reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 15 May 2012 via mobile
2
people found this review helpful

Stayed here twice in one month. Nice size rooms/suites, very helpful staff. Location is great and within walking distance to shops, restaurants and cinema. Wifi was free in the lobby but oddly there is no wifi available in the rooms yet. The larger suites are nicely decorated, but the television service is a bit limited. Refrigerator in the room. Would... More

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Anne Marie Lennon, General Manager at The Como Melbourne, responded to this review
30 May 2012

Dear Guest, Thank you for your feedback. We appreciate your comments in relation to your stay. We are currently in the process of a rooms refurbishment and as part of that we hope to upgrade our WIFI so that it is available in rooms. We appreciate your continued loyalty to Como and look forward to welcoming you back. Best Wishes,... More

Adelaide, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 May 2012

A friendly welcome awaits you at Melbourne's Como. For a weekend break, staying outside of the city may offer more buzz and this is certainly true of Chapel Street. The hotel is neat and tidy, the rooms are comfortable and the beds are great. It is probably a little dated and lacks a bit of the edge it undoubtedly once... More

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Anne Marie Lennon, General Manager at The Como Melbourne, responded to this review
30 May 2012

Dear Guest, Thank you for your fantastic feedback. I am so happy to hear that you enjoyed the area. Chapel Street is certainly one of the great places to be in Melbourne. It is also great to hear that you enjoyed your room and particularly the services experienced elsewhere in the hotel. Thank you once again for taking the time... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 8 May 2012

i live in sydney came for the weekend was looking around i had found the como melborne, by looking at the photos of the rooms they were great. when arriving it was just amazing service. i felt like i was a very important person to them and made me feel great. i would deffinalty recommand como to everyone that travels... More

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Anne Marie Lennon, General Manager at The Como Melbourne, responded to this review
30 May 2012

Dear Guest, Thank you for your positive feedback. I am delighted to hear that you had such a wonderful stay with us and look forward to welcoming you back in the future. Best Wishes, Anne Marie Lennon. General Manager. More

Christchurch, New Zealand
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 May 2012

Staff excellent, location good, omlette overcooked, broadband ridiculously expensive ($9 for a half hour?) but my overriding impression will be of the lumpy carpet as I walked to my room. Signs of age/wear everywhere but remains clean and comfortable.

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Anne Marie Lennon, General Manager at The Como Melbourne, responded to this review
30 May 2012

Dear Guest, Thank you for your feedback. It is a pleasure to learn that you found the staff to be excellent. It is however disappointing to learn that you had a poor breakfast experience with an over cooked omelette. Our Head Chef will be following up on this matter. I apologise for the tiredness of the carpet in the corridor.... More

Perth, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2012

My husband and I stayed at the Como for four nights in April. We booked a studio suite. Our room was on the third floor. It was very spacious, clean, light and airy thanks to the two large windows.The bathroom was clean. The breakfast was very good. We found the staff very friendly and helpful. The location of the hotel... More

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Anne Marie Lennon, General Manager at The Como Melbourne, responded to this review
30 May 2012

Dear Guest, It is a pleasure to learn that you had such a wonderful experience with us during your recent visit to Melbourne. We do pride ourselves on our friendly team here at Como. I am also delighted to hear that you enjoyed our facilities - the spacious rooms and level of comfort. We look forward to welcoming you back... More

London
Senior Contributor
28 reviews 28 reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 May 2012

Good location, big rooms, good bathrooms. Breakfast was great although the setting's not wonderful - either a small room where the food is served, or an airy atrium next door with no atmosphere. No in-room wifi which these days is unforgivable. Walls are very thin. Room service was a bit hopeless. TV is miles away from the bed, with a... More

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Anne Marie Lennon, General Manager at The Como Melbourne, responded to this review
30 May 2012

Dear Guest, Thank you for taking the time to tell us about your experience at The Como Melbourne. I am disappointed to hear that your experience did not meet your expectations. Please rest assured that we are taking your feedback seriously and addressing the service issues you experienced. We are looking at updating our WiFi as part of our rooms... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 May 2012

The Como is located on fashionable Chapel Street in South Yarra / Prahran. This hotel is surrounded by an endless selection of upmarket shops, really good restaurants and bars, all with in easy walking distance. We had a fun night out at the naughty Red Bennies followed by a late dinner on the walk home. Our room was large and... More

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Anne Marie Lennon, General Manager at The Como Melbourne, responded to this review
30 May 2012

Dear Guest, It is a pleasure to hear that you had such a fun time whilst staying with us. I agree with you that we are ideally located on Chapel Street with easy access to great shopping bars and restaurants. In response to your comments about the decor of your room I am delighted to inform you that we have... More

Traralgon, Australia
Senior Contributor
27 reviews 27 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 May 2012

The Como is a great spot to stay out of the CBD. We really enjoyed exploring South Yarra down to Prahran. (The Prahran Market is a must!) Parking and the check-in process was OK...we hoped to get a slightly earlier check-in and were told we would get a call when the room was ready....no call was received and we checked... More

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See 5 more reviews by mafman74 for Melbourne
Anne Marie Lennon, General Manager at The Como Melbourne, responded to this review
30 May 2012

Dear Guest, Thank you for your recent feedback from your stay with us at The Como Melbourne. Firstly let me apologise for the fact that you were without hot water and secondly that you do not feel that the team handled this problem appropriately. Secondly I am disappointed that you did not receive a call from our front office to... More

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Additional Information about The Como Melbourne

  • Como Hotel Melbourne
  • The Como Hotel Melbourne
Address: 630 Chapel Street | South Yarra, Melbourne, Victoria 3141, Australia
Price range (per night):* S$308 - 464

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The Como Melbourne
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