When we arrived we were originally booked into the Causeway on the Mall. It was SO bad that we asked to change hotels only to be told no refunds given so stuck with the Causeway chain. They wanted an extra $37 per night to upgrade to the Hotel Causeway so reluctantly we decided to do it as there was no... More

This hotel is in a great location and for the money it is more than adequate. Room size is ok, but hey when yr in Melbourne your not living In the room it's only a place to lay your head after a big day out in the city. Easy to get to and close to trams and all the restaurants.... More

chocolate and fruit on arrival equalled two rotten apples and a small assortment of chocolates. The lift stinks like sewerage and despite there being an air freshener in the lift this was not always filled. The breakfast was poor value for money - tiny rooms with air conditioning that did not work when I complained about this they promised to... More

Very pleased with the location and room. Compared to our recent stay in Causeway 353, this was much superior. Better breakfast ( replenished regularly), room outlook great, bathroom superior. Everything requested in the reservation was met, not so at 353. Air conditioner worked, not so at 353. We will opt for this hotel from now on.

Awful - Tiny rooms, Staff who couldn't care less, and worse still - non- existent management who clearly care less still. We had one small problem after the next which anywhere else could have been dealt with swiftly. When these issues mounted and we asked to speak to a manager, we were advised they didn't have managers on duty over... More

I stayed at the Hotel Causeway with my sister for a three night shopping spree. The hotel is located in the centre of the CBD and is a short walk to Federation Square and many fantastic restaurants. Our twin room was much smaller than the room on our previous visit but the beds were comfortable and as the hotel wasn't... More

Five stars for location and value for money! Everything else was very good: clean, helpful staff, good size room with usual amenities (nice chocs!), 24hour reception which I needed as I was checking in late after meeting friends. Have to agree with previous reviewer Rob T - not the flashest, largest, newest, but will be my choice next trip to... More

It's not the flashest, largest, newest or cheapest. But when we visit Melbourne especially if we know in advance that we will be going, we check to see if there are any Hotel Causeway for specials. If you book straight of their web site you will pay for a premium, through other sites you will often find specials. When my... More

Hotel Causeway is advertised as a 4 star "sophisticated and comtemporary" hotel. It is not. The room is large, but on the shabby side and the bathroom was mouldy. The room we were allocated was on Level 2, right near the restaurant where breakfast is served. We were woken at 6am with the sounds of the staff setting up for... More