After booking this hotel I read the comments on Trip Advisor and thought Oh Oh! But if I had read Trip Advisor first as I usually do, I might not have booked it. Then we would have missed out on a very pleasant stay. From check in to check out we couldn't find fault. The staff were excellent, the entrance... More

The staff at Somerset could not have been more helpful. They were Attentive to everyone of our needs. We stayed in a 2 bedroom apartment with 3 adults a toddler and a baby. The location was fantastic, right in the middle of the CBD. All the crockery and kitchen appliances were clean and modern. The only little picky thing I... More

We stayed in Melbourne for a party in the city and wanted a 2 bedroom apartment right smack bang in the middle of things - and that is exactly what we got! The location is so great, right next to Melbourne Central shopping centre, and two blocks from Bourke St. You have a tram stop outside the front door, the... More

I was a bit apprehensive after reading reviews but have no hesitation in recommending this property. We stayed in 607 for four nights and found the 1 bedroom apartment exactly how it was described and exactly like photos we had seen. Yes I agree the bed is a little hard, but this is personal taste. The room was very clean... More

I could write a hundred words to describe the problems I had with this Hotel but for simplicity and to get straight to the point I have decided to use just three. Don't go there.

We, a group of 3, stayed here in early April 2012 and the apartment was perfect - plenty large for our group with a private bedroom, couch and spare bed. The kitchen was handy for preparing breakfast in-house, and the location was within easy walking distance of everywhere we wanted to go in Melbourne. The apartment was very clean and... More

this hotel is in the centre of the city close to the trams, great food, galleries etc

What I look for when I stay in an apartment over a hotel is somewhere that feels homely, that I can come back to after a long day of meetings, shopping etc and just unwind. Unfortunately that wasn't my experience at SOE, what I found instead was a very sterile feeling apartment that wasn't up to scratch for a 4... More

Stayed from mid Feb til early Mch 2012. We love the Ascott family. The location is perfect for city visits and train access to outlying areas. Staff was always helpful and responsive. I hate construction noise but it seemed to be at times that didn't bother us. Kitchen items including glassware and cutlery is sparse for an Ascott property. Towels... More