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Clarion Suites Gateway, Melbourne Reviews

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All 188 Melbourne hotels

Clarion Suites Gateway

4.0 of 5
1 William St., Melbourne, Victoria 3000, Australia
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Clarion Suites Gateway
145 traveller photos
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Ranked #17 of 188 hotels in Melbourne
4.5 of 5 stars 567 Reviews
Most recent review
“Great positition”
5 of 5 stars Reviewed 11 June 2013
DesertLoverVictoria Melbourne, Australia
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567 reviews from our community

Traveller rating
    315
    182
    43
    17
    10
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Families
128
 
Couples
211
 
Solo
45
 
Business
124
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Melbourne, Australia
Top Contributor
62 reviews 62 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
“Great positition”
5 of 5 stars Reviewed 11 June 2013

We recently stayed at Clarion Suites for the first time. We were booked into the King suite with river views, but we also faced the Casino, so had the spectacle of the gas jets going off as well. Although we faced the street there was no traffic noise at all. The room was quite a good size and seated four... More

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See 21 more reviews by DesertLoverVictoria for Melbourne
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review
11 June 2013

Dear Valued Guest, Thank you for taking the time to write a review regarding your recent stay at Clarion Suites Gateway, Melbourne. We really appreciate your positive comments about our location, rooms, restaurant, facilities and service and we look forward to welcoming you back in the near future. Kind Regards Kelly Matthews – Executive Office More

1 review
“Enjoyed my stay”
5 of 5 stars Reviewed 6 June 2013

Stayed in a one bedroom suite. Excellent room and service. The concierge was very polite and helpful. The room had more than enough space to have a small meeting to talk about business in. The food and drinks at the café was brilliant. I did not need to leave the hotel except for business.

Was this review helpful? Yes
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review
11 June 2013

Dear Valued Guest, It is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Cindy Colliver – Executive Office More

Geelong, Victoria AUSTRALIA
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
71 helpful votes 71 helpful votes
“Great central location, lovely staff”
4 of 5 stars Reviewed 6 June 2013

My husband and I recently stayed at the Clarion Suites Gateway in Melbourne. I chose this hotel for its location which was within walking distance of Federation Square, Southbank and Melbourne CBD shopping. In all I found this hotel to be clean, well run and very well located. The staff on check in were some of the friendliest and most... More

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See 5 more reviews by Blackwater165 for Melbourne
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review
11 June 2013

Dear Valued Guest, Thank you for your review, the team at Clarions Suites Gateway are delighted to hear that you enjoyed your recent stay with us. We appreciate your comments about our location and customer service. We have just started introducing in all hotel rooms a Wi-Fi solution; however we are unsure if we will be able to provide this... More

INDIA
Top Contributor
59 reviews 59 reviews
41 hotel reviews
Reviews in 36 cities Reviews in 36 cities
22 helpful votes 22 helpful votes
“Great View and Decent Hotel”
5 of 5 stars Reviewed 5 June 2013

The property is very well located near the Casino and the King Street where most of the restaurants and bars are located. Good for families come for enjoying the evenings of Melbourne.Food is good but albeit a bit expensive. Breakfast is good.

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CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review
11 June 2013

Dear Valued Guest, Thank you for your feedback, we are situated in a great location and with Crown Casino and the shopping prescient within easing walking distance we appreciate that you enjoyed our location and all that Melbourne has to offer. We look forward to welcoming you back on your next visit to Melbourne. Kind Regards Cindy Colliver – Executive... More

Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great atmosphere, lovely staff”
5 of 5 stars Reviewed 1 June 2013 via mobile

Fantastic service from staff, really friendly atmosphere. Recommend for anyone looking for a lovely weekend away or visit to Melbourne. Their reception clerk (Thomas) was very helpful in reception, and went out of his way to accommodate our needs during our visit. I would highly recommend clarion suites for anyone considering them for accommodation for their business needs or personal... More

Was this review helpful? Yes
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review
11 June 2013

Dear Valued Guest, Thank you for your lovely comments regarding your recent stay with us, we do pride ourselves on our customer service and appreciate your kind words, Thomas will be delighted to know that he was able to make your stay more enjoyable. We thank you for your recommendation and look forward to seeing you again soon. Kind Regards... More

Canberra
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
“Return Stay”
5 of 5 stars Reviewed 31 May 2013

Love this place.!!! We are regular visitors to Melbourne, and have stayed in various Hotels but find this the most convenient, whether we are visiting family, going to the footy or to a concert. Husband and I stayed for 3 nights in a One Bedroom Deluxe Riverview Suite, and found the views spectacular. The room was serviced daily and was... More

Was this review helpful? Yes 1
See 2 more reviews by Juzshmee for Melbourne
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review
11 June 2013

Dear Valued Guest, Thank you for your review, your continued patronage is well recognized and most welcome at our Hotel. We really appreciate your positive comments about our location, rooms, restaurant, staff and facilities and we look forward to welcoming you back in the near future. Kind Regards Cindy Colliver – Executive Office More

Gold Coast
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“View, but that's about it...”
3 of 5 stars Reviewed 29 May 2013

Stayed for 3 nights in a studio riverview room. Was about $210/ngt. Was nothing flash, which I expected from a 4.5 star hotel. The room was clean, but dated. The bathroom set up was a bit strange with the sink open from the entry way and the bath and toliet with a door. The bed was extremely low and sunk... More

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CSGManagement, General Manager at Clarion Suites Gateway, responded to this review
11 June 2013

Dear Melissa, Thank you kindly for your review, this is certainly most appreciated, as it allows us to assess and monitor our service levels. Although we did not have any input in the bathroom design, it serves the purpose of offering additional privacy, due to the separation of the bathroom basin. Our beds are specifically Sealy posturepedic designed and offer... More

Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Very comfortable with kitchen facilities”
4 of 5 stars Reviewed 28 May 2013

The location is great to explore the city CBD and the tariff through wotif.com was excellent. Single bedroom with kitchen facilities was excellent. Free city circle tram outside the door and only a short walk to the Star casino. We would come back

Was this review helpful? Yes
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review
11 June 2013

Dear Valued Guest, Thank you for your review, we appreciate that you enjoyed the facilities and location of the Hotel. I would also like to assure you that our Food & Beverage Manager has been advised of your comments and the need for improved service standards, thank you for bringing this to our attention, we will ensure more customer service... More

Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
“First sloping bed in all my travels!”
3 of 5 stars Reviewed 24 May 2013

Well, believe it or not...the bed was so lame that it sloped down from my head towards my feet and then on an angle from the centre towards the edge. It was such a bizarre feeling to try and sleep when your body senses that the it is at the completely wrong angle. This hotel claims to be 4.5 stars... More

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See 6 more reviews by Sheriff1969 for Melbourne
CSGManagement, General Manager at Clarion Suites Gateway, responded to this review
11 June 2013

Dear Valued Guest, Thank you kindly for your review, this is certainly most appreciated. Our beds are specifically Sealy posturepedic designed and offer a 10 year quality guarantee. Generally we receive great comments that these beds offer, however, the only concern which we have is that the castor system at times fails, therefore given an uneven mattress experience. Our housekeeping... More

Corowa, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“A Return to Melbourne”
5 of 5 stars Reviewed 13 May 2013

After our previous enjoyable stay at this hotel we returned in early February to celebrate my husband's birthday. We stayed in a different room with a splendid view of the river and were able to watch the rowers early every morning as well as the splendid fireworks display for the Chinese New Year. After consultation with the ever friendly and... More

Was this review helpful? Yes
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review
10 June 2013

Dear Helen, Thank you for taking the time to leave a review on tripadvisor, your continued patronage is well recognised and most welcome at our Hotel. We appreciate that you enjoyed our location and all that Melbourne has to offer and we look forward to welcoming you back when you next visit our lovely city. Kind Regards Cindy Colliver –... More

 
 
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Clarion Suites Gateway
4.5 of 5 stars 567 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Yarra river” (20)
  • “Room service” (15)
  • “Great location” (14)
  • “Crown casino” (13)
  • “Friendly and helpful” (12)
  • “Flinders st” (10)
  • “Reception staff” (7)
  • “Very good” (5)
  • “Bedroom apartment” (5)
  • “Good value” (4)

What travellers search

  • clairon gateway melbourne

Additional Information about Clarion Suites Gateway

Address: 1 William St., Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#14 Luxury Hotels in Melbourne
#18 Family Hotels in Melbourne
#24 Business Hotels in Melbourne
Price range (per night): S$203 - 406
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more   less 
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Also Known As:
Clarion Suites Gateway Hotel Melbourne
Clarion Suites Gateway Hotel
Clarion Hotel Melbourne
Clarion Melbourne
Melbourne Clarion

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Clarion Suites Gateway
1 William St.
Melbourne, Victoria 3000
Australia
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