Stayed with our young children in this hotel and will never do it again. While the hotel presents really well, our stay was ruined by the constant partying on our floor. It was like Schoolies Week. On the first night we complained, and apparently the 'night duty manager' had a word with the guests, but we were woken constantly throughout... More

We arrived in the morning around 10am but our room was not ready for us and they couldn't find our booking for some reason so we could not check in early unfortunately, so we went shopping and came back at check in time. When we arrived back they had upgraded our room, it was fantastic and so unexpected. We were... More

This is a great choice for a central located, five star hotel, with spacious, modern rooms and massive flatscreen tv with cable. Part of the massive Crown complex and connected to shopping, casino, dining etc. by overbridge. I would love to stay here again

stayed here for 3 nights in may for my 40th birthday. really loved the hotel, very large rooms and bathroom, and comfortable beds. great food through room service, only complaint was the limited breakfast menu. all round great place to stay.

This is a great hotel with a bright and fresh design. I stay here for business and appreciate the quiet and clean rooms not to mention a top mini bar! The location is excellent on Melbourne's South Bank with plenty of dinning options. If you are travelling with colleagues, the lobby bar is a great place to meet and unlike... More

I have stayed at Crown Promedade many times. It is a fantastic hotel, nicely furnished rooms, big flat screen tv, great day bed in front of the full length window looking over the city. Room and bathroom is always clean, bed is comfortable and the room is quiet with very little outside noise. The buffet breakfast has a great variety... More

Stayed at Crown Promenade over the weekend. Paid for accommodation through Travel Agent. When checking in, we were asked to deposit $300 ($100 per night) for incedentials. We only had debit cards and were advise that it would take 3 weeks to get our money back. So we had to put it on EFTPOS. Everything was running smoothly until my... More

Loved the room. Very functional; good outlets, good bathroom, loved the shower. Staff is very professional, friendly, and helpful. Breakfast is convenient, but expensive, and the food is a bit bland for me. WiFi is a complete ripoff. $25 (approximately) for 24 hours PER DEVICE in your room. WiFi should be free for what the room costs. Great location --... More

Fantastic hotel in a great location. Rooms are well furnished, quiet and with a great flat screen TV. Easy walk to all attractions and restaurants. The pool on level 3 is fantastic as is the gym equipment. Breakfast and meals are of high standard as it the cleaning and furnshings of rooms. Only criticism was the flow of the shower... More