I stayed in a Studio Executive room with a view of Collins St and the Yarra in the distance. The room was spacious but had quite a small bathroom with fluctuating hot water. The kitchenette is ideal for breakfast. The bed and pillows were comfy. The location was great for easy access to trams, trains and Etihad Stadium being only... More

I'd booked four rooms for me & friends. Our room was the most dated of the four. Floors 5th, 17th & 16th had more modern rooms ours was on the 15th. Carpet was dirty and windows needed cleaning. The bathroom was really close to the bed. The room was spacious enough and we had a small baloney which was great.... More

I stayed in a studio apartment on the 7th floor. Great location and the reception staff and room service staff were very pleasant. However, I had the worst sleep I have ever had due to outside noise. The room walls are paper thin! I was woken at 2am by my neighbour's mobile phone, at 3am by an alarm clock and... More

I've stayed at the Oaks on Collins many times, and must say that it's always consistent. It is a serviced apartment, so don't expect hotel-like service - although I must say that the staff are always helpful and attentive. Room choice is key, as the Collins St studio executive rooms are great - nice open outlook, looking over the Rialto... More

Excellent location . We requested a room on a higher floor/We had a room on the 17th floor with a view of the river. Room was very clean and comfortable and quiet. It has a microwave and a cooktop.Only negative is that bathroom glass does get a little smokey as there does not appear to be an exhaust and the... More

The staff are extremely helpful. I called down to reception for an extra blanket (more on the below) and some clean towels (my fault, I had forgotten to take down the 'do not disturb' sign) and had them delivered within minutes. My TV in room 513 would not work and someone came up within 10 minutes to fix it (everything... More

My partner and I stayed here for 2 nights in late January 2012 and we were left disappointed! It is in a fabulous location, within walking distance to everywhere (Crown, Fed Square, Bourke St Etc,) however, the staff need a lesson in customer service!! First off we were told that they did not have their own parking facilities and that... More

Stayed at The Oaks on Collins recently for one night after a trade show. My suite 1702 was very large and faced Collins Street, everything in the room was great, except for the bathroom. For such a large room I could not understand why the bathroom was so small and badly laid out. Think cruise ship but smaller! The small... More

we were disappointed with our room here, it was an internal room without a window, very claustrophobic feeling, whats more the bathroom is a frosted glass cubicle beside the bed,[ within touching distance] absolutely no privacy guaranteed, so stay away from the curry. I d not recommend this place.