Rooms, whilst small, are well designed to make most use of the space. The walls are quite thin so it is a little noisy but not unreasonably so. Situated quite close to the queen Vic market and swanston st. Check in was a little haphazard with staff being quite distracted.

I always read the comments on TA, then wish I hadnt. It was with much trepidation on arrival at the Milano Serviced Apartments. The Reception staff were very polite, and check in quick. We had a two bed/two bath room, it was lovely. Crisp white linen, and abundance of towel and everything immaculately clean and tidy. Couldnt ask for more.... More

We stayed here for 5 nights during the April school holidays. The apartment is quite small but the beds were very comfortable, the kitchen fully equipped and having a washing machine / dryer in the bathroom was a welcome addition. The instructions on how to operate the washer / dryer is another story - we had to call reception a... More

Stayed in a 2-bedroom apartment on 25th storey. The apartment is clean, tidy and comfortable. The city view from our storey is splendid. The location is good too, near to Queen Victoria Market and the tram station is about 5 mins walk. The staff at the reception are v. friendly, they answered to our questions very patiently and even took... More

Stayed one night with a super late check-in (1am) staff were fantastic,,, my keys were waiting for me in the night safe... modern, boutique style room... very clean and comfortable... small but well designed kitchen... plenty of wardobe space and a washing macine/clothes dryer built in to the bathroom... 100m to city baths for a great swim... 5 mins to... More

Stayed in a two bedroom deluxe apartment for one night with 2 teenagers. The apartment was new and modern- everywhere was clean and had everything we needed for our stay except a hair dryer which was a nuisance- they would probably have got one if we had time to ask and then wait for it. the only criticism was the... More

The hotel actually stinks. The whole of level 19 stank so bad that as soon as we stepped out of the elevator we had to run to our room (which also stank but in a different way). There was a leaking pipe which affected 3 floors. We literally had to walk through puddles to get to our room. There was... More

Four women stayed for 5 nights in 2 bedroom Apartment. Very handy location. Apartment near new, good layout. Only one complaint, the cleaner only ever did half the jobs.Apart from that would stay again.

Hoped it would be better than some of the reviews and generally, it was okay. Stayed for 5 nights with my family (hubby, 2 girls) for concerts and shopping. Man at reception was functional but indifferent. The kitchen floor was very sticky for some reason and I had to hand wash it with the kitchen scourer to make it bearable.... More