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Crowne Plaza Perth

4.5 of 5
54 Terrace Rd, Perth, Western Australia 6004, Australia
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Crowne Plaza Perth
Ranked #18 of 62 hotels in Perth
3.5 of 5 stars 177 Reviews
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177 reviews from our community

What travellers say about this hotel
  • River view room(8)
  • Valet parking(6)
  • Very good(6)
  • Credit card(5)
Traveller rating
    33
    72
    52
    13
    7
Only show reviews for Family (15) | Couples (77) | Business (46)
Date Rating
perth
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 14 May 2012

We have stayed here before, and enjoy comming back. We try to get a river view room, as they have a balcony with table and chairs. Nothing like a bottle of wine and a snack looking at that view. The rooms are quite comfortable, and the food is great. Very nice to have a bath in the bathroom also, even... More

Was this review helpful? Yes
Matt Young, General Manager at Crowne Plaza Perth, responded to this review
15 May 2012

Dear robwil2, Thank you for coming back and giving the hotel a great review. I am a keen cyclists and enjoy nothing more than a ride around the river. We purchased new bikes this year and have two different types that cater for women and men. The Priority Privilege card also offers accommodation discounts that can make a weekend getaway... More

Cowaramup, Western Australia, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 May 2012

Can't be a judge of the value for money, as we stayed as a couple in a corporate FIFO situation, however our stay was very pleasant indeed and I would recommend this city hotel in hit-and-miss Perth. Balcony with a view - worth a couple of extra dollars for sure, stunning! Bed was comfy and pillows very nice Room fairly... More

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Matt Young, General Manager at Crowne Plaza Perth, responded to this review
14 May 2012

Dear Deanne H, Thank you for taking the time to review Crowne Plaza Perth and recommending our hotel to other potential guests. The Cat buses are a great way to get in and around the city at no charge. Thanks again for the review and I hope next visit is a little longer. Regards Matt More

Perth, Australia
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 12 May 2012

We have been to this hotel quite a few times over the years as it is one of the very few hotels in the city with balconies. The rooms and bathrooms are your typical hotel style and are very clean and comfortable, but the thing that always draws us to the hotel is the balcony and the view of the... More

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See 12 more reviews by Ozzie T for Perth
Matt Young, General Manager at Crowne Plaza Perth, responded to this review
14 May 2012

Dear Ozzie T, Thank you for the great review and continuing to stay with us . I am glad that you enjoyed the view and location, we receive a lot of positive comments regarding this aspect of the hotel. We feel that breakfast is the most important part of the day. Our breakfast price now includes hand crafted coffee from... More

Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2012

Excellent Hotel.Very friendly staff.Stayed on a top floor front room overlooking thepark and The Swan River.Very quiet and not frantic like the larger Hotel groups. We were so impressed with our stay two years ago that we decided to stop here again. Very near to town and a bus stop five minutes away takes you to all the main attractions.... More

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Matt Young, General Manager at Crowne Plaza Perth, responded to this review
9 May 2012

Dear Steve H, Thank you for the excellent review and coming back to stay with us again. I agree, the bus service into the city is fantastic and free. I use it all the team if I have meetings in the CBD. Once again thank you for your review and kind comments regarding our hotel and team. Kind regards Matt More

Senior Contributor
24 reviews 24 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 May 2012

The staff are friendly and professional and the rooms are nice, the bed comfy and nice furnishings. I stayed on an upper floor, the room had a balcony over looking the river which was quite nice. The room was quiet. The bathroom is small and the shower was over a very narrow, small bath that would be difficult for some... More

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Matt Young, General Manager at Crowne Plaza Perth, responded to this review
6 May 2012

Dear Daletnurse, Thank you for your review of Crowne Plaza Perth. I am pleased to hear that you enjoyed the location the river views are excellent. I am glad you enjoyed the docking stations we have these in all of our rooms. I was disappointed to hear that you didn't enjoy your food experience and I apologize. Last Thursday we... More

Perth, Australia
Senior Contributor
27 reviews 27 reviews
Reviews in 9 cities Reviews in 9 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 23 April 2012
2
people found this review helpful

I stayed here for 2 nights to celebrate the start of 2012. I received excellent service during this stay and had a magnificent river view room. The beds were very comfortable and the staff were excellent. Highly recommended.

Was this review helpful? Yes
See 2 more reviews by Aly0808 for Perth
Matt Young, General Manager at Crowne Plaza Perth, responded to this review
23 April 2012

Dear Aly0808, Thank you for your review of Crowne Plaza Perth. I was really pleased to hear that you enjoyed the hotel and found the staff and service excellent. I will share you comments with the team at our next get together. Kind regards Matt More

Port Louis
Top Contributor
64 reviews 64 reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 17 April 2012

The best aspect of the hotel is its magnificent location in front of the river and park... You can have a nice time mostly in summer to hang out on the green grass of the park... Play soccer or rugby... The concierge have balls and bicycles so dont hesitate... However the rooms are somekind of weird specially i u get... More

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Matt Young, Manager at Crowne Plaza Perth, responded to this review
23 April 2012

Dear Enigmaticvampire, Thanks for your review of Crowne Plaza Perth I am sorry that your bill was not correct and the time it took to rectify. We are very fortunate to be in such an ideal location and having easy access to Langley Park and the magnificent Swan River. We always recommend to take out one of the Hotel's complimentary... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 April 2012
1
person found this review helpful

$27 per day valet parking then at check out time was told by staff, "here's your keys, your car is in bay number...." Great restaurant staff make up for the poor interpretations in the kitchen. Rooms at the Crowne plaza vary from... "Fantastic river view" to "facing a brick wall view". Take special care when making a reservation.

Was this review helpful? Yes
Matt Young, General Manager at Crowne Plaza Perth, responded to this review
23 April 2012

Dear 3XBusTraveller, Dear 3XBusTraveller, Thanks for your review of Crowne Plaza Perth and I am sorry that certain areas of our service let you down especially your comments regarding our valet. It was pleasing to hear that you enjoyed the restaurant service and fantastic views of the river. Langley Park also plays host to a number of events from Triathlons... More

Brisbane, Australia
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 21 March 2012
1
person found this review helpful

We stayed at this hotel while in Perth on business. The room was small and the bed was only a queen but the view made up for this. The room and all public areas were very clean and tidy but could do with a coat of paint. The staff were very efficient and friendly. Would recommend this hotel to any... More

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Port Hedland
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 18 March 2012
1
person found this review helpful

We stayed at the Crowne Plaza Perth for work related reasons. Upon check-in the reception upgraded me to a King Spa room. The room was of reasonable size but somewhat dated. Some of the wood in the door frame in the bathroom was swollen with water damage. Overall the room was clean and comfortable. As we were on a work... More

Was this review helpful? Yes
See 2 more reviews by mwpcschris for Perth
IHGCare, ihgcare at Crowne Plaza Perth, responded to this review
13 April 2012

Dear Mwpcschris, Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced. I was disappointed to read that you had a poor service experience when you ordered from the restaurant, we will review for possible modifications so to better accommodate our guest in the future. I appreciate your feedback as... More

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Additional Information about Crowne Plaza Perth

  • Perth Crowne Plaza
Address: 54 Terrace Rd, Perth, Western Australia 6004, Australia
Price range (per night):* S$247 - 631

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Crowne Plaza Perth
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