We have travelled extensively and stayed in numerous hiltons, sheratons etc around the world.
My wife had always said we should stay one night in the Auckland Hilton for the experience. Auckland is our home town.
So on my wife's birthday we stayed there. It was a disappointing experience.
The room was small. The view looked directly into other apartment...
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just spent the last night here on our way back home, very good hotel, spacious rooms, good service, only thing I would say that its a bit overpriced for what it is, but you are paying for the location! Friendly staff, had to change our room when we checked in as we were given a adjoining room which doesn't help...
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Dear Astrid909,
Thank you for posting your review of the hotel on Tripadvisor, I appreciate your feedback.
I was pleased to see that you enjoyed your stay with us and I have noted your feedback regarding the adjoining room.
Thank you for choosing to stay at Hilton Auckland and we look forward to seeing you back in the future.
Best...
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We stayed at the Hilton Hotel in January 2012.
Hilton Hotel proved to be one of the best hotels I've stayed at in my lifetime. The panoramic views of the Auckland harbour, was the best. Even better at night. The service was great, with smiling staff attentive enough to make sure our stay was very comfortable.
The Hilton's Concierge service...
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Dear CharlonC,
Thank you for your review of the hotel I appreciate your feedback.
I was very pleased to see that you enjoyed your stay and very glad that the Concierge team were able to provide assistance.
Thanks for staying with us and I hope we see you back in the near future.
Best regards,
Chris Partridge
General Manager
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3 of the best nights you could ask for. Quiet rooms with great view . Great staff and wonderful food. 10/10
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Dear WJnCJ,
Thank you for posting your review of the hotel I appreciate your feedback.
I was very pleased to see you enjoyed your stay and thank you for the 10 out of 10 score which I greatly value.
Thank you choosing to stay with us and hopefully we will see you back on future travels.
Best regards,
Chris Partridge...
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My wife and I stayed here the second week in May and were left with mixed feelings.
Check in was smooth, and we were told that, as I was a Diamond HH member, we were being upgraded to a harbour view deluxe room, even though that was what we had paid for. On querying this, we were greeted with some...
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Dear DoricWanderer,
Thank you for posting your review of the hotel following your stay, I appreciate your feedback.
I am sorry that not all aspects of your stay with us met your expectations and I have shared your feedback with the team so we may learn from your experiences. Your feeback has certainly been taken in the constructive manner intended....
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We keep coming back to this Auckland gem. It's my husband's #1 hotel in the world. He loves the breakfast buffet. Honestly, there is no better setting in Auckland and the rooms are beautiful! If you're going to Auckland, you won't be sorry for choosing the Hilton.
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Reviewed 6 June 2010
After a very long flight from LAX, we were delighted to arrive at the very modern looking Hilton Auckland. We were warmly greeted upon arrival and were granted a very early check in. We were then shown to our lovely room, which was huge and had stunning views of the harbor, Auckland City, and Devonport. Trying to acclimate to the...
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Dear jaimie,
Thank you for posting your reveiw of the hotel following your recent stay, I appreciate the feedback.
I was very happy to see that you enjoyed your stay with us and very pleased that you enjoyed Waitomo Caves. Both Gustavo and I delighted that we helped make your visit memorable.
We look forward to welcoming you back on...
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My husband and I stayed at this hotel after disembarking from a cruise. When we awoke onboard our ship and wandered out on our balcony we were looking right across to a gentleman standing on the balcony of his room at the Hilton. We knew we were going to be close to the hotel but had not imagined it would...
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Dear karlyn,
Thank you so much for posting your review of the hotel following your stay in March this year, I appreciate you feedback.
I was very pleased to see that you enjoyed your stay with us and that you found our location suited your needs. it was great to see that you enjoyed your special dinner before leaving New...
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Arrived after the long haul from LAX. I had purchased a room a day early to guarantee check in at 7 am however the hotel was overbooked and they had sold my room. Not acceptable by any measure. The front desk did ther best to sort it out and I credit all the staff there as being happy, polite and...
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Dear HughK1,
Thank you for posting your review of the hotel following your recent stay, I appreciate your feedback.
Firstly, sorry that your room was not available as anticipated on arrival but I am pleased to see that the team managed the situation in an empathetic manner.
I was pleased to see that you enjoyed your stay and hope that...
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We chose the HIlton because it was close to activities we had planned. The beds are simply the best and very welcome after the long trip from the USA. We were on the pool side and it was quiet. I did read that the other side is bad due to cruise ships and we did see that the ships dock...
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Dear islandgirl88,
Thank you for posting your review of the hotel, I appreciate your feedback.
I was very pleased to see you enjoyed your stay and that you made the right choice. We recently replaced all our beds at the hotel so I am glad you had a great night's sleep.
Thank you for choosing to stay at the hotel...
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