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All 78 Auckland Central hotels »

Hilton Auckland

5.0 of 5
147 Quay St | Princes Wharf, Auckland Central 1010, New Zealand
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Hilton Auckland
4.0 of 5 stars 393 Reviews
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393 reviews from our community

Traveller rating
    187
    117
    53
    20
    16
See reviews for
Families
35
 
Couples
189
 
Solo
43
 
Business
71
 
What travellers say
  • Cruise ship(54)
  • Great location(15)
  • Very good(14)
  • Ferry terminal(13)
  • Room service(13)
Date Rating
Auckland NZ
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 22 May 2012 NEW
2
people found this review helpful

We have travelled extensively and stayed in numerous hiltons, sheratons etc around the world. My wife had always said we should stay one night in the Auckland Hilton for the experience. Auckland is our home town. So on my wife's birthday we stayed there. It was a disappointing experience. The room was small. The view looked directly into other apartment... More

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Adelaide, Australia
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 May 2012
1
person found this review helpful

just spent the last night here on our way back home, very good hotel, spacious rooms, good service, only thing I would say that its a bit overpriced for what it is, but you are paying for the location! Friendly staff, had to change our room when we checked in as we were given a adjoining room which doesn't help... More

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See 2 more reviews by Astrid909 for Auckland Central
CPHIAKL, General Manager at Hilton Auckland, responded to this review
24 May 2012

Dear Astrid909, Thank you for posting your review of the hotel on Tripadvisor, I appreciate your feedback. I was pleased to see that you enjoyed your stay with us and I have noted your feedback regarding the adjoining room. Thank you for choosing to stay at Hilton Auckland and we look forward to seeing you back in the future. Best... More

Brisbane
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

We stayed at the Hilton Hotel in January 2012. Hilton Hotel proved to be one of the best hotels I've stayed at in my lifetime. The panoramic views of the Auckland harbour, was the best. Even better at night. The service was great, with smiling staff attentive enough to make sure our stay was very comfortable. The Hilton's Concierge service... More

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CPHIAKL, General Manager at Hilton Auckland, responded to this review
15 May 2012

Dear CharlonC, Thank you for your review of the hotel I appreciate your feedback. I was very pleased to see that you enjoyed your stay and very glad that the Concierge team were able to provide assistance. Thanks for staying with us and I hope we see you back in the near future. Best regards, Chris Partridge General Manager More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

3 of the best nights you could ask for. Quiet rooms with great view . Great staff and wonderful food. 10/10 More

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CPHIAKL, General Manager at Hilton Auckland, responded to this review
15 May 2012

Dear WJnCJ, Thank you for posting your review of the hotel I appreciate your feedback. I was very pleased to see you enjoyed your stay and thank you for the 10 out of 10 score which I greatly value. Thank you choosing to stay with us and hopefully we will see you back on future travels. Best regards, Chris Partridge... More

Scotland
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 13 May 2012

My wife and I stayed here the second week in May and were left with mixed feelings. Check in was smooth, and we were told that, as I was a Diamond HH member, we were being upgraded to a harbour view deluxe room, even though that was what we had paid for. On querying this, we were greeted with some... More

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CPHIAKL, General Manager at Hilton Auckland, responded to this review
24 May 2012

Dear DoricWanderer, Thank you for posting your review of the hotel following your stay, I appreciate your feedback. I am sorry that not all aspects of your stay with us met your expectations and I have shared your feedback with the team so we may learn from your experiences. Your feeback has certainly been taken in the constructive manner intended.... More

Colorado
Senior Contributor
21 reviews 21 reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

We keep coming back to this Auckland gem. It's my husband's #1 hotel in the world. He loves the breakfast buffet. Honestly, there is no better setting in Auckland and the rooms are beautiful! If you're going to Auckland, you won't be sorry for choosing the Hilton. More

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Los Angeles
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

After a very long flight from LAX, we were delighted to arrive at the very modern looking Hilton Auckland. We were warmly greeted upon arrival and were granted a very early check in. We were then shown to our lovely room, which was huge and had stunning views of the harbor, Auckland City, and Devonport. Trying to acclimate to the... More

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See 2 more reviews by jaimie_u for Auckland Central
CPHIAKL, General Manager at Hilton Auckland, responded to this review
13 May 2012

Dear jaimie, Thank you for posting your reveiw of the hotel following your recent stay, I appreciate the feedback. I was very happy to see that you enjoyed your stay with us and very pleased that you enjoyed Waitomo Caves. Both Gustavo and I delighted that we helped make your visit memorable. We look forward to welcoming you back on... More

Monarch Beach, California
Contributor
18 reviews 18 reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

My husband and I stayed at this hotel after disembarking from a cruise. When we awoke onboard our ship and wandered out on our balcony we were looking right across to a gentleman standing on the balcony of his room at the Hilton. We knew we were going to be close to the hotel but had not imagined it would... More

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CPHIAKL, General Manager at Hilton Auckland, responded to this review
13 May 2012

Dear karlyn, Thank you so much for posting your review of the hotel following your stay in March this year, I appreciate you feedback. I was very pleased to see that you enjoyed your stay with us and that you found our location suited your needs. it was great to see that you enjoyed your special dinner before leaving New... More

New York
Senior Contributor
33 reviews 33 reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 6 May 2012

Arrived after the long haul from LAX. I had purchased a room a day early to guarantee check in at 7 am however the hotel was overbooked and they had sold my room. Not acceptable by any measure. The front desk did ther best to sort it out and I credit all the staff there as being happy, polite and... More

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CPHIAKL, General Manager at Hilton Auckland, responded to this review
8 May 2012

Dear HughK1, Thank you for posting your review of the hotel following your recent stay, I appreciate your feedback. Firstly, sorry that your room was not available as anticipated on arrival but I am pleased to see that the team managed the situation in an empathetic manner. I was pleased to see that you enjoyed your stay and hope that... More

Boston
Top Contributor
73 reviews 73 reviews
Reviews in 41 cities Reviews in 41 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 May 2012
1
person found this review helpful

We chose the HIlton because it was close to activities we had planned. The beds are simply the best and very welcome after the long trip from the USA. We were on the pool side and it was quiet. I did read that the other side is bad due to cruise ships and we did see that the ships dock... More

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See 3 more reviews by islandgirl88 for Auckland Central
CPHIAKL, General Manager at Hilton Auckland, responded to this review
8 May 2012

Dear islandgirl88, Thank you for posting your review of the hotel, I appreciate your feedback. I was very pleased to see you enjoyed your stay and that you made the right choice. We recently replaced all our beds at the hotel so I am glad you had a great night's sleep. Thank you for choosing to stay at the hotel... More

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Additional Information about Hilton Auckland

  • Auckland Hilton
Address: 147 Quay St | Princes Wharf, Auckland Central 1010, New Zealand
Price range (per night):* S$267 - 456

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