perfect location, good pricing rate, friendly front desk but a poor in room service More

We stayed in a 2 bedroom family apartment which was ideal for our 2 children. Breakfast was provided each day and although it was mostly packaged items and not great quality it meant we had something to start with before we went out. There was a washer / dryer in our room but unfortunately we couldn't get ours to work,... More

The property was in an excellent location, right in the centre. I couldn't fault the staff as they were extremely helpful and went out of their way to make sure I had everything I needed. The rooms were spotless and modern. It had everything you needed and more. The free breakfast and Wifi were an added bonus. I would definitely... More

We spent a Saturday night at A.C.O. with friends in two separate rooms. Our room was at the rear of the property and with a comfortable bed, we had a great nights sleep. Our friends room was in the front so was subject to the "sounds of the city." With different room configurations, our room had no balcony and from... More

Stayed here for two weeks (with a week's gap in the middle whilst we were visiting the South Island) Booked a one bed appt both weeks, but got a studio the first week. When I asked at reception I was told it was classes as a one bed appt, so we just made do. First week's room was on the... More

We stayed in a 2 bedroom apartment with 2 couples. The staff were friendly (although the Russian Lady at reception was hard to understand) the room needed a fresh coat of paint. Good kitchen facilities. They charge $5.00 an hour for wi-fi when advertised free. You couldn't swing a cat in the bedrooms, I had to put my suitcase in... More

The location is quite good as it is in the city centre, near to the viaduct harbour, bus & rail terminal as well as Queen St. The room is comfortable and has everything in it! The price is quite affordable, i prefer staying here than in a hotel. If you're a fan of Chinese food and a big eater, head... More

Four adults in a two bedroom suite. The suite was spacious and very comfortable. Beds very comfortable, quality kitchen, quality kitchenware and the washer and dryer excellent. The staff was very supportive at all times. Location is 10 minute walk from center of city and the cruise pier. Added bonus was free shuttle service provided by New World supermarket. We... More

Our room was definitely sub standard and obviously hadn't had a coat of pain or refurbishment for a few years. The staff were very friendly and couldn't fault them at all, but the management need to pull their finger out and improve the standard of the rooms. Also we weren't told that you had to pre-book the parking, only that... More