We purchased a Treatme deal for our room at Easter, however, although the room was satisfactory, it was not the room featured in the pictures on Treatme. This may not be the fault of the resort, but it meant that we were disappointed to find our room had no spabath and was smaller than was shown online. I would be...
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My wife and I spent 13 days in the North Island and this was one of the highlights. Really nice location, friendly and helpful staff (especially Mary on reception). Restuarant food was superb. Recommend you try the sample (mixed) main and dessert platters (share between two of you).
Good location for the rest of Rotorua.
Use this as a stay...
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I really recommend the Resort. We spent 2 nights there. The room is spotless, well equipped with a comfortable bed, ultra-silent aircon/heatpump, free wireless and of course the usual stuff!
The facilities at the spa are superb including sauna, steam room, thermal pool, spa pool, freshwater pool and sunbeds to catch up with your vitamin D needs. I also recommend...
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Kia Ora csorlala,
Thank you very much for taking the time to place this review on your stay here at the resort. Feedback from our guests is very valuable to us as we use it to develop our business and maintain our high standards of service and product here at Wai Ora.
Our team had a delightful time hosting you...
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My daughter and I had the most amazing stay at the Wai Ora Lakeside spa. The staff and service was brilliant. We had a wonderful Miri Miri 1 hour massage which the girls made us feel like queens. We had 2 breakfasts and a evening meal in the restaurant which the service and food was wonderful. The presentation of the...
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Kia Ora Cara,
Thank you for taking the time to review your stay with us here at Wai Ora, we appreciate it very much. Your feedback is invaluable as it helps us to develop our ongoing business and assess how we are meeting our levels of service and presentation.
Our team had a wonderful time hosting you and your daughter...
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I highly recommend this resport. I booked the Wai Ora resort for my mother and I to have a (much needed) couple of days away to relax and get away from the big city. I could not have asked for a better time. The staff were so welcoming and accomodating to all our needs. We enjoyed the comfort of the...
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The two outstanding things about this resort are a) the food and b) the courtesy and efficiency of the staff. We stayed 2 nights and used it as a base for exploring Rotorua and its surroundings.The highlight of our stay was the tasting menu offered in the restaurant which gave sensible portions of 3 starters and 3 mains each. All...
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We stayed only one night before flying home to Australia and wish we had more time to spend at this spa resort. The entire experience left us wanting more. The staff, including maintenance, were very friendly and could not do enough to ensure we enjoyed our stay. The dining was divine! We will certainly be returning. Thank you Wai Ora
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Kia Ora Sue,
Thank you very much for placing feedback on Trip Advisor, we are glad that you enjoyed your time here with us.
Our team and restaurant staff particularly, had a wonderful time hosting you at the resort and we were so glad that we were able to make your last night in NZ special.
The Mokoia Restaurant offers...
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If you enjoy peace and quiet with a dollop of luxury, then this place is it!
Hotel offers adequte amentities, with a spa (which we unfortunately did not have time to experience), the lake just 2 minutes from your door, restaurant with award winning chefs at the helm, a bar, DVDs for the borrowing, and last but certainly not least...
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Kia Ora chateau09,
Thank you for placing your review of our resort on Trip Advisor, we appreciatte you taking the time to do this as it is an excellent way for us to understand our guests experiences of Wai Ora. Our staff take pride in delivering great service to all of our guests and I shall pass your lovely feedback...
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We stayed at Wai Ora Lakeside Spa Resort over the Easter Long weekend, and availed their Easter Package for 2 nights 3 days. The hotel did not disappoint at all. The service was great! Staff was very attentive both at reception and restaurant. We all loved our breakfast a la carte each morning. The spa facilities was really good too....
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Thank you for staying with us over Easter, we are delighted that you had such a lovely stay.
Our team had a fantastic time looking after you and our other guests through the busy Easter season. We try to always deliver meaningful service to a very high standard, and our staff will be so happy with your feedback.
I am...
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The hotel is a bit far away from the city center, but there is a shuttle service, taking you to the center & picking you up from there. The rooms are small, but they have everything you need. The outside pool is also small & for me it was a bit cold, but there are also an outside jacuzzi &...
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Kia Ora ks_bazhenova,
Thank you very much for taking the time to review Wai Ora, we are so glad that you enjoyed your time with us.
Wai Ora's location, just a 10-15 minute drive into the city centre, makes it the ideal spot for a relaxing getaway away from the busy city lights and traffic and I'm glad you were...
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