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All 107 Rotorua hotels »

Novotel Rotorua Lakeside

4.5 of 5
Lake End Tutanekai Street, Rotorua 3215, New Zealand
Hotel amenities
Novotel Rotorua Lakeside
Ranked #22 of 107 hotels in Rotorua
4.0 of 5 stars 717 Reviews
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717 reviews from our community

Traveller rating
    211
    360
    118
    22
    6
See reviews for
Families
166
 
Couples
361
 
Solo
46
 
Business
67
 
What travellers say
  • Great location(31)
  • Very good(30)
  • Lake view(16)
  • Buffet breakfast(10)
  • New Zealand(10)
Date Rating
Posted by an Accorhotels.com traveller
Auckland Central, New Zealand
1 review
4 of 5 stars Reviewed 31 May 2012 NEW

Was this review helpful? Yes
Havelock North, New Zealand
1 review
4 of 5 stars Reviewed 30 May 2012 NEW

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Was this review helpful? Yes
Tauranga, New Zealand
1 review
4 of 5 stars Reviewed 30 May 2012 NEW

Was this review helpful? Yes
Salt Lake City, Utah
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 25 May 2012

GOOD TYPICAL STANDARD Novotel hotel with good facilities.Shame about the sulphur smell over the city , if you can put up with that it's an interesting place.The hotel is in a good location and the staff were very helpful.

Was this review helpful? Yes
Fraser McKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review
27 May 2012

Greetings Valued Guest We appreciate your time writing this review. I am glad you enjoyed our location and that the staff were helpful. We will continue to provide the best service. Thank you for your comments. More

Timaru, New Zealand
1 review
4 of 5 stars Reviewed 25 May 2012

Was this review helpful? Yes
Fraser McKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review
27 May 2012

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Tauranga, New Zealand
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 24 May 2012

we booked the novotel for its location at the lakeside and becasue it has a spa and a pool and good reviews for travelling with children Booking process and staff was easy and friendly we had a lakeside junior suite which was a bit on small side and old fashioned furniture, more like the eastern european countries. the beds and... More

Was this review helpful? Yes
Fraser McKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review
27 May 2012

Dear Valued Guest Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your valuable feedback. Kind regards. More

Auckland, New Zealand
2 reviews
3 of 5 stars Reviewed 24 May 2012

Although the room had everything and was in good presentation, the person lying on the left hand side of the bed has only a very small space between the bed and the wall, I myself would have moved the bed over and had less 'lounge area'. The Hotel is well situated next to all the restaurants and bars and the... More

Was this review helpful? Yes
Fraser McKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review
27 May 2012

Dear Valued Guest I am so glad we had an opportunity to host your family in Rotorua. We rely on you, our guest, to let us know how we are doing. Your feedback is important and allows us to continually improve. Thank you. More

A TripAdvisor Member
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 May 2012
1
person found this review helpful

Nice hotel situated in a great lakefront spot with shops, restaurants and parks all within walking distance. Reception staff were all very friendly and accomodating. Rooms were clean, tidy and warm. Breakfast menus were probably a bit overpirced considering there are so many local cafes close by with one of them offering a $10 breakfast deal, so it was cheaper... More

Was this review helpful? Yes
Fraser McKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review
27 May 2012

Greetings! Thank you for your review, I was delighted to read your positive comments. Your appreciation of our staff, location and amenities is very pleasing to read. Thank you very much for your recommendation. We look forward to welcoming you back. Kind regards More

Auckland, New Zealand
1 review
4 of 5 stars Reviewed 20 May 2012

In general the hotel is a good middling venue with reasonable facilities and competitive cost. Rooms are a reasonable to good size, comfortable and reasonably equipped.

Was this review helpful? Yes
Fraser McKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review
27 May 2012

Greetings from Rotorua Thank you for sharing your feedback on TripAdvisor following your recent stay at Novotel Rotorua Lakeside. I am glad to read you enjoyed your stay. Thanks and kind regards More

Rotorua, New Zealand
Top Contributor
98 reviews 98 reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 20 May 2012

I recently had a fantastic massage at the In Balance Spa at the Novotel Lakeside. It would have been one of the best massages I have ever had. Great surroundings, atmosphere etc. I liked the fact there was a shower available to wash off massage oil if you wanted to. I didn't use shower, but liked that the option was... More

Was this review helpful? Yes
See 33 more reviews by Strickes for Rotorua
Fraser McKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review
27 May 2012

Greetings Valued Guest Thank you for your positive review. It was great to read you managed to unwind, relax and experience our In Balance Spa facilities. Thank you, your appreciation of our service and recommendation is motivating. Kind regards More

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Additional Information about Novotel Rotorua Lakeside

  • Accor Rotorua Lakeside
  • Novotel Rotorua
  • Rotorua Novotel
Address: Lake End Tutanekai Street, Rotorua 3215, New Zealand
Price range (per night):* S$118 - 184

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Novotel Rotorua Lakeside
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