Cleveland Motel (Rotorua, New Zealand): See 71 Reviews and 17 Photos

Also Known As:: Cleveland Hotel Rotorua; Cleveland Motel Rotorua

Address: 113-119 Lake Road, Rotorua, New Zealand

Phone Number:

Region: New Zealand > North Island > Rotorua District > Rotorua

Amenities:

Free High-Speed Internet Free Parking Kitchenette Swimming Pool

Hotel Style:

#3 Best Value Hotels in Rotorua

#15 Family Hotels in Rotorua

Price range (per night): S$95 - 140

Official Description (provided by the hotel):: Welcome to the Cleveland. Under new management since December 2011, Cleveland Motel is perfectly situated only minutes from both Rotorua's lake front and city centre, and in close proximity to many leading tourist attractions. The Cleveland Motel is an outstanding accommodation option for those visiting this tourist haven in the central North Island. Set in three acres of spacious grounds with manicured lawns and beautiful gardens, the motel also offers a great outdoor heated pool, two hot thermal mineral pools, and a large children's playground area. Our comfortable rooms and amenities make Cleveland Motel the perfect accommodation choice for couples getaways, large groups, and in particular, family holidays. We have plenty of parking for boats, trailers, second cars or large vehicles, and with our location within walking distance of the markets at the lake, the central city, and the hospital, we are ideal for those without transportation too. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Agoda and Priceline so you can book your Cleveland Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Robyn B

Waitara

Reviewer

3 reviews

2 helpful votes

“We returned”

Reviewed 14 June 2013 NEW

Our Badminton team had such a great time last year we decided we would definitely return. The pool was a great relaxer after a hard day on the court. We were able to just relax in the heated outdoor pool. Also the units very clean and are in the process of being renovated and we look forward to returning again... More

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See 2 more reviews by Robyn B for Rotorua

Robyn B has 1 more review of Cleveland Motel

“Very welcoming”

Reviewed 9 June 2012

We are glad you enjoyed staying in our refurbished unit; the first of many being given a new lease of life. By the time you return the area around the pool will have had a makeover too. More

Fiona903

Invercargill, New Zealand

1 review

“Makeover needed”

Reviewed 20 May 2013

We went to the Cleveland because they could accommodate a family of 6 (4 teenagers). We were disappointed with first impressions but we reluctantly took the room because it was getting late & thought it was better than sleeping in our vehicle (it was school holidays). The carpets & furniture looked very old, grubby & stained - the beds that... More

Review collected in partnership with this hotel

Thanks for your review. We are sorry your stay with us was not a good one. We started refurbishing the larger 2-bedroom units in April and have completed 4 of these units. We are continuing with our refurbishment programme and are on target to complete 2 units each months. Already we are getting good comments from guests who have stayed... More

George N

Auckland Region, New Zealand

“Cleveland Motel review”

Reviewed 17 May 2013

Really enjoyed our stay. The mangaer was so helpfull with informtion on what to do & where to go. If in Rotorua again I would definitely stay there & I will recommend the motel to others. Rooms were well appointed, clean & warm.. Heated pools were great.

Thank you for reviewing your stay. We look forward to your next visit by which time our 2-bedroom apartments will have already been re-furbished and the gardens replanted. More

rachel a

Paris, France

Senior Reviewer

10 reviews

7 hotel reviews

Reviews in 7 cities

1 helpful vote

“Fully equipped, where families are warmly welcomed”

Reviewed 14 May 2013

The premises are fully equipped, as well as the rooms. WIFI works quite well, compared to other motels we stayed in New Zealand. The warm water swimming pool is wonderful. Although Rotorua city center is close by (reachable by walk), the place remains quiet. Most importantly, Brij and Ronette really enjoy welcoming visitors. Thanks to Brij's most pleasant relationship, we... More

See 2 more reviews by rachel a for Rotorua

Thanks for your review. We are delighted you enjoyed your stay. You are right, the Cleveland is perfect for children to have fun while on holiday. We will continue making sure the grounds and the rooms are comfortable & clean. Come back soon. More

SueS919

Great Dunmow, United Kingdom

Senior Contributor

33 reviews

18 hotel reviews

Reviews in 20 cities

7 helpful votes

“In desperate need of some TLC”

Reviewed 6 May 2013

We are currently touring NZ and our friends had booked a 2 bed apartment at the Cleveland; On arrival we were amazed at the lovely hanging baskets that adorned the whole complex they looked really stunning, sadly the apartment was no where near as stunning with aged fixtures and fittings and a smell of damp, it was in need of... More

We are glad you appreciated the hanging flower baskets; we are often asked if the flowers are real. The hanging baskets will be changed next week for winter. Yes, you are right; the make-over of the rooms did start on the Monday you left and you saw the first of several tradesmen working. The 2-bedroom apartments are getting re-painted, new... More

maagee

whakatane

21 reviews

4 hotel reviews

Reviews in 8 cities

“A great place to stay”

Reviewed 28 April 2013

We booked two studio rooms for our party of five and were not disappointed. The rooms were side by side, and the motel is well laid out so that everything feels convenient.The kids loved the pool and we loved that it was open for a good part of the day. The rooms are a little dated but very clean and... More

See 5 more reviews by maagee for Rotorua

Thank you for reviewing your stay. We have a team of painters, plumbers, carpet layer & electrician starting on Monday 6 May on a makeover of the 2-bedroom apartments. More

JulieMil

“Excellent value for money, great host, its the little touches that impressed!”

Reviewed 26 April 2013 via mobile

I stayed here for 3 nights with my kids who have severe food allergies. I booked online and further communicated with Brij to check on the kitchen facilities as this was vital for me to be able to cook full meals for my kids as takeaways are not an option for us. Brij replied quickly and professionally, giving full information... More

Your review made our day; thank you. It was a pleasure having you & your family stay at the Cleveland. We enjoyed talking to your mum; sounds like she is a great cook! More

Manukaucherry80

9 reviews

Reviews in 5 cities

5 helpful votes

“lost the touch”

Reviewed 1 April 2013

this was our forth day at the motel as we stayed during easter(previously was new years), even though the place is a little run down, we always came back because of the friendliness of the owners, and their customer services which has always been top notch, as this was my brothers choice, as i think he always wanted to give... More

See 2 more reviews by Manukaucherry80 for Rotorua

Manukaucherry80 has 1 more review of Cleveland Motel

“Budget at its best”

Reviewed 9 March 2012

We apologise for the mistake regarding payment for pool towels and are sorry this incident caused you to be upset. We are reviewing our operating procedures to ensure this does not happen again. You will be happy to know that we start refurbishing our 2-bedroom units in May and the uncomfortable sofas that you had to sit on will be... More

David K

Sydney, Australia

2 reviews

“Great Motel”

Reviewed 26 March 2013

I've stayed in this motel two times now and have been very happy both times. The swimming pool is great, especially on a cold winters night, the mineral pool is great and the rooms are clean and functional . For kids there is a great playground and the price is excellent I have found this motel to be incredibly good... More

Greetings from the team at the Cleveland. We thank you for your review. Over the next few months we will be busy improving the pool that you loved during your recent stay. We look forward to your next visit. More

Katrina P

Auckland, Auckland, New Zealand

“best place for families”

Reviewed 11 March 2013

We love coming to Rotorua, but since having kids trying to work out which is the best motel out of the hundreds in Rotorua for us is really hard. But not any more. Friends stayed here and said it was great. We stayed here and have found our new favourite place to stay in Rotorua. What more could you ask... More

Thank you, thank you , thank you. You have made our day with your review. Yes, we love what we do and we love kids to have fun while at the Cleveland. More playground equipment will be added later this year. Thanks again. More

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Cleveland Motel

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