When we checked in, the front desk lady was very odd and curt: she seemed almost to chide us for only staying in the area for one night and was generally unhelpful and cold. The facilities were okay, a little dilapidated and out of date. The outside spa was decent, though permitted hours of use are limited. The rooms are... More

The studio unit we stayed in had plenty of room, a couple of easy chairs and a big TV. Very clean and comfortable, good shower pressure and well worth paying a few more dollars a night for comfort. Convenient location, free Wifi. Although on a main street, units are set back and slightly down from road level so the back... More

When I phone to make reservation I knew it was going to be good, friendly lady, when we arrived she had alredy put the heater on in the room to heat it up gave us great tour and advice about Rotorua and sent us to the nicest restauraunt very close to the hotel, beautiful big, warm spa pool out the... More

Very clean and very good facilities. Very helpful with information, bookings and ideas. It is along the main road, but set well back, With the rooms around a quiet courtyard we had a peaceful sleep. Plenty to see and do in Rotorua too.

Had a wonderful experience at Geneva. Location was great with restaurants, attractions etc in easy distance, and even though it is on the busy Fenton Street, the soundproofing in the rooms meant you could barely hear the consistant traffic. The rooms were clean and tidy, well laid out, and in great condition. Had a one bedroom spa unit - so... More

The rooms were clean and self contained. Cheryl provideded us with lots of useful information to help us organize our time in Rotorua. Free Internet with code from reception.

Excellent help and service from owners in providing advice on the many and varied attractions in the area on arrival Particularly went the extra mile in arranging future accommodation at a number of locations and ferry service for the vehicle. The room was very well appointed ,clean and comfortable. Good location close to nearby restaurant's and downtown Rotorua has some... More