What annoys me most about hotels which includes this one is having basic amenities that are broken or missing. It indicates there is no adequate quality check made between guests checking out and checking in. In this case the sink plug did not work. The mechanism to lower and raise the plug had broken and was not there. It would... More

Very pleased with everything. Very helpful staff, comfortable bed, good food, etc. Fantastic views over the lake.

this hotel is situated in the area around the rotarua lake , a short walk to the shopping, and reasturants, the street behind has a park, with walking tracks,where one can view the hot pools , a natural warm spa ,all this is free ....there is also a saturday market in the same park...the hotel has ample free parking.you can... More

stayed two nights at a most reasonable rate. because our standard view room was not ready when we arrived we were given another room with a good view... the beds were clean and comfortable,the room serviced well, internet facilities available to use... we were impressed as we payed so little. thank you to IBIS ROTORUA

This was my second stay at this hotel three years apart and I found the hotel fine. The rooms are very reasonably priced. We had two double beds and they were very comfortable. There was a small fridge in the room which was great. I am not too familiar with hotel prices in NZ but my cousin stays there all... More