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Copthorne Hotel Grand Central New Plymouth

4.0 of 5
42 Powderham Street, New Plymouth 4601, New Zealand (Formerly Grand Central Hotel)
Hotel amenities
Copthorne Hotel Grand Central New Plymouth
Ranked #25 of 29 hotels in New Plymouth
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69 reviews from our community

    Trip type
Traveller rating
    5
    24
    18
    11
    11
Date Rating
NZ
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 14 May 2013 NEW via mobile

A bit of a comedy of errors, is the best way to describe my stay at the Grand Central. The hotel is a bit of a rabbit warren, but the corridors are signposted and newly decorated, so I suppose that is something. I walked past all the 200 rooms on the second floor only to find room 229 (?) on... More

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Auckland Central, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 9 May 2013

Enjoyable stay, great location for walking around the city. Very friendly staff who were most helpful. Our room was spacious with all amenities, and had a nice view looking out to sea. Restaurant was very good for both dinner and breakfast.

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Auckland, NZ
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 April 2013

I was travelling with work and this hotel was booked on my behalf. I have to say I wont be going back. The layout of the hotel is very strange and it is confusing to get to the rooms and resturant etc. The room I was given was pretty run down and very noisy. I guess its not the quality... More

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ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this review
11 April 2013

Our hotel is over 4 levels in which the hallways and lifts all have signs to advise direction. The hotel rooms have recently been recarpeted and have had new desks and cabinets. Our location is inner city so normal noise levels of a city can be apparent. More

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alexandria, Virginia
Top Contributor
125 reviews 125 reviews
83 hotel reviews
Reviews in 84 cities Reviews in 84 cities
78 helpful votes 78 helpful votes
1 of 5 stars Reviewed 22 March 2013

Our travel agent had booked us into a "run of the house" room (#230) in this dumpy, frumpy chain hotel, probably because we had wanted to see Mount Egmont National Park and this was the closest location for lodging. The whole place is weird: the layout of the hotel (various halls and stairs) as well as the room. The room... More

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ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this review
24 March 2013

The hotel has brand new carpets and a good range of amenties in the bathrooms for guests to enjoy. Our large spa baths do have a self cleaning function. Our hotel is located in the heart of the CBD and is in easy walking distance to shops, bars, restaurants, walk way, parks etc. Glad you enjoyed access to free parking... More

Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 March 2013

Friendly welcome, rooms are decent size but no view at all. Hotel is in CBD so ideally located but no warmth. Feels more like a business hotel than holiday hotel. Clean and tidy but better options out there for the money that offer something a little bit more interesting.

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ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this review
5 March 2013

We are centrally located and cater for the business sector as we are in the heart of the CBD. More

Auckland Region, New Zealand
Top Contributor
73 reviews 73 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 12 February 2013 via mobile

Located in the middle of the CBD, close to everything. The hotel is old and average. It is spread out and rambling. Rooms are very big but have no soul and are tired. Food for room service was ok. Better hotels in New Plymouth include The Water front and Quest.

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ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this review
18 February 2013

Our hotel is in the heart of the CBD and is a couple of minutes walk from the foreshore. New Plymouth hosts an excellent range of accommodation and visitors have a good choice. More

York
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 10 February 2013

This hotel is located very central for all the shops and sea front. We asked to be moved from our first room as the hand basin in the bathroom didnt hold the water , despite the plug being fitted- the fan didnt work in the bathroom and it was impossible to fill the spa bath from the taps( - only... More

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ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this review
18 February 2013

Thank you for your comments. We do have large spa baths that take a little while to fill like any huge bath but well worth the wait. Our usual policy is to room move on the same floor where possible and for guest to move directly from one room to the next. My apologies this did not occur on this... More

New Plymouth, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 February 2013 via mobile

We stayed in the executive suite. The room was clean, tidy and a good size. Reception staff were very helpful and friendly. The only down side to this hotel was that breakfast finished at 10 which come round quickly on a Saturday when you are away for a night with no kids! However you are right in town so easy... More

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ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this review
18 February 2013

Happy to hear that you enjoyed your stay in our Executive Room. More

Rotorua, Bay of Plenty, New Zealand
1 review
5 of 5 stars Reviewed 1 February 2013 via mobile

Stayed here about 9 years ago and it still looks similar. Hasn't really dated in terms of facilities and decor. Staff friendly and helpful. Didn't eat in the restaurant but every aspect of my stay was satisfactory. Nice bonus with the spa bath and was impressed with the range of complimentary products in the bathroom. Noise wasnt to loud and... More

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ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this review
18 February 2013

Thank you for your feedback and I am glad you enjoyed your stay. More

Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 27 January 2013

Our first visit to New Plymouth. We booked a family room. Plenty of space for kids, as this had a queen bed in one bedroom and a king with a single in the next. Good sized bathroom and lounge. Full kitchen which was a surprise as it wasn't mentioned on the site I booked from. Stayed 2 nights, checked out... More

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ResmanagerGCH, Manager at Copthorne Hotel Grand Central New Plymouth, responded to this review
18 February 2013

Thank you for your positive feedback. We are happy you enjoyed your stay. More

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Additional Information about Copthorne Hotel Grand Central New Plymouth

Address: 42 Powderham Street, New Plymouth 4601, New Zealand (Formerly Grand Central Hotel)
Region: New Zealand > North Island > Taranaki Region > New Plymouth
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #25 of 29 hotels in New Plymouth
Price range (per night): S$137 - 215
Hotel Class:4 star (4*)
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Copthorne Hotel Grand Central New Plymouth
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