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Copthorne Hotel Wellington Oriental Bay

100 Oriental Parade Oriental Bay, Wellington 6011 New Zealand
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Traveller (465)
Room & Suite (276)
Dining (32)

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About

#16 of 53 hotels in Wellington
Location
Cleanliness
Service
Value
If location is everything, then Copthorne Hotel Wellington Oriental Bay has it all. Located on Wellington's premier street, Oriental Parade, the hotel overlooks one of the most beautiful harbours in the world, and offers a luxurious accommodation experience. All 118 rooms are decorated in colours that capture the natural beauty of the nearby ocean and earth with balcony views of the harbour or city. Enjoy the stunning panoramic harbour views from One80° Restaurant on the 7th floor - and the talents of award-winning chefs who fuse seasonal ingredients with a touch of city flair. Blend in the seventh floor views and you have a culinary experience beyond compare. One80° Cocktail Lounge can also be found on the seventh floor, providing spectacular 180 degree views of Oriental Bay. The hotel also offers complimentary use of a nearby fitness facility, concierge service and leisure desk. The hotel is a 10-minute walk from the city's shopping, commercial and entertainment centre and is near Te Papa Museum, live theatre on Courtney Place and many of the city's finest restaurants and bars.
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Property amenities
Paid private parking on-site
Free internet
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Street parking
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Refrigerator
Cable / satellite TV
Walk-in shower
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Marina View
Green
Languages Spoken
English
2,044Reviews40Q+A100Room tips
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Ethel55 wrote a review Feb 2024
Bournemouth, United Kingdom154 contributions84 helpful votes
Great welcome at hotel, when we read up on hotel it states rooms face over the sea so was very disappointed to have a room in the back block. Was woken up at 4.30 by the dustmen and then the building site started banging around on which was a day of leisure on a hectic tour, was so looking forward to a lie in but wide awake at 6am. Restaurant view was nice, food ok, bar service great. Cheap toilet paper!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mrnormal wrote a review Feb 2024
United Kingdom93 contributions57 helpful votes
Split review here. Room great - lovely size, great view and all amenities in the room you would need. Breakfast also equally good - lots of variety and nice views. One gripe was the laundry - the dryer was out of order and advised using a self serve laundrette 15 mins away. We had chosen the hotel because of laundry facilities at the halfway point of our NZ tour. I understand that anything can break but it had broken on the previous friday and was not fixed when we left on wednesday. If you advertise the facility at least fix it promptly. I do have to say the issue was resolved by the manager but it was an inconvenience. Overall we had a good stay and the hotel was ideally located for the Victoria point walk and restaurants on the harbour. Coene's over the road was very nice with very fresh and beautifully cooked fish. For the best shops walk over to Lambton Quay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne OrientalBay, General Manager at Copthorne Hotel Wellington Oriental Bay
Responded 3 weeks ago
Dear mrnormal, Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We are pleased to hear that you enjoyed the room and breakfast, and that you found the hotel ideally located for your needs. We apologize for any inconvenience caused by the out-of-order dryer in the laundry room. We understand the importance of having functional facilities for our guests, and we regret that we did not meet this standard during your stay. As we discussed before your departure we are looking at revising our contract provider to ensure the machine is fixed quickly as being down for multiple nights is unacceptable. I am glad to hear that I was able to resolve the issue for you but I appreciate it was still an inconvenience on your trip. We also appreciate your recommendations for restaurants and shops in the area. We strive to provide our guests with a comfortable and enjoyable stay, and we are delighted to hear that you had a good experience overall. I hope the rest of your tour of NZ was a success and I hope the next time you find yourself in Wellington you will consider staying with us again! Sincerely, Carlee Igoniwari General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Explore68122281562 wrote a review Feb 2024
2 contributions
Great location overlooking the Bay. Very convenient having the conference facilities, restaurant and bar all on site and to top it iff the food and service was also of high standard. Definitely keen to hold future business activities there and would staff privately as well with family and friends.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne OrientalBay, General Manager at Copthorne Hotel Wellington Oriental Bay
Responded 3 weeks ago
Thank you for your wonderful review! We do have an amazing restaurant and bar that is only beat by the views we have over the harbor! We look forward to holding your future private and business events!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Emily C wrote a review Feb 2024
Soquel, United States5 contributions1 helpful vote
We were disappointed in our rooms - We paid extra (through a 3rd party) for harbor and ocean views only to find that our rooms were on the 1st floor with trees blocking our view. The rooms themselves were ok - there were no extras, hair dryer, decent coffee, no shampoo, only body wash and conditioner. Bed was comfy and staff were friendly. Excellent location
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne OrientalBay, General Manager at Copthorne Hotel Wellington Oriental Bay
Responded 3 weeks ago
Thank you for taking the time to provide a review. The hotel is situated right on Oriental Parade overlooking the harbor. I appreciate that on a low floor the view with the trees will be limited. I am sorry you were unable to find our hair dryer as is stored in the wardrobe. We do offer a shampoo&conditioner product in our eco-friendly refillable amenities. We do have extra amenities available on request so next stay please ask if there is anything else you require. I am very happy to hear that the bed was comfy and the staff were friendly! I hope you will come stay with us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daydream11746113599 wrote a review Feb 2024
New Zealand1 contribution
Such a pitty because the Hotel has plenty to go for a stay. The service i received from the Front Desk is horrible. They just don't do the job and mess things up. Like I said this is such a pity as I have used the hotel twice but just because of this experience i will look for something else...
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne OrientalBay, General Manager at Copthorne Hotel Wellington Oriental Bay
Responded 3 weeks ago
Thank you for taking the time to share your feedback on your recent stay. We value all guest comments, and your input helps us to continually improve our services. We understand that there were aspects of your stay that did not meet your expectations, and we apologize for any inconvenience this may have caused. To better understand your concerns and address them appropriately, we kindly request that you provide us with additional details about the horrible service your received from the Front Desk. This will allow us to investigate the issues further and take any necessary corrective actions. Please email Copthorne.Orientalbay@millenniumhotels.co.nz with the dates you stayed with us and the situation so I can look into further. Thank you Sincerely, Carlee Igoniwari General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christine S wrote a review Feb 2024
Garforth, United Kingdom14 contributions1 helpful vote
My son and I arrived late after the ferry from South Island released us after a lengthy wait. The night manager who greeted us at the desk was very pleasant and booked us in quickly. We went straight to our twin room which was lovely and spacious with very comfortable and clean beds. The shower was amazing!! We had a room that overlooked the marina and it was lovely to throw open the curtains and door the following morning and breathe in some fresh air. Breakfast was nice with lots of choices and the staff were very helpful, quickly removing our used dishes. Thank you for a lovely 'quick' stay Christine & Arann
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Enjoy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne OrientalBay, General Manager at Copthorne Hotel Wellington Oriental Bay
Responded 3 weeks ago
Thank you Christine & Arann for choosing to stay with us and your lovely review! We loved having you stay and we hope you will come stay with us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SBWOriginal wrote a review Feb 2024
63 contributions56 helpful votes
Great location, great bed, friendly staff, clean room of a good size, but a little tired. Shock/horror, especially for Wellington, only plastic coffee, and not even a plunger in the room! The balcony is not functional as a balcony though. Parking is an issue, with few hotel car parks, so we had to use Wellington street parking with a two hour limit during the day - even on weekends.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Parking is an issue, with on street parking limited to 2 hours, even on weekends.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne OrientalBay, General Manager at Copthorne Hotel Wellington Oriental Bay
Responded 3 weeks ago
Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the great location, comfortable bed, friendly staff, and clean room. We apologize for any inconvenience caused by the lack of amenities in your room, such as a plunger for coffee. Yes Wellington is known for its coffee and we do have excellent barista coffee available in the restaurant. We will look into providing plunger or pod coffee in rooms in the future. We also apologize for any inconvenience caused by the parking situation. We understand the importance of convenient and accessible parking for our guests, and we regret that we were not able to provide this for you during your stay. With limited car parking and parking being at a premium in Wellington we are limited by space. We appreciate your feedback and hope that you will consider staying with us again in the future! Sincerely, Carlee Igoniwari General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Breda C wrote a review Jan 2024
1 contribution
Reception matched lowest price. Ladies on Reception super..total 'can do' mentality..especially Jessica who seemed to be on duty 24/7🤣. Every request sorted, even organised weighing our bags before checkout! Room v comfy super..large room with little kitchen. Ideal before long haul back to ireland. Breakfast not great but v happy with hotel/staff/location. Just across rd from Oriental beach and access to Freyburg pool.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Large room ideal as we had v large suitcases. Breakfast not great but nice eateries nearby.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne OrientalBay, General Manager at Copthorne Hotel Wellington Oriental Bay
Responded 3 weeks ago
Awesome to hear about Jessica, I will make sure to pass on to her. Sorry to hear about your breakfast , I have passed on to the Executive Chef and we will look into what we can do to make it better! We hope to welcome you back after your long haul to Ireland!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rachel07043 wrote a review Jan 2024
Sarasota, Florida8 contributions2 helpful votes
We were a group. Many rooms faced a construction site ours which theoretically faced the water had no air conditioning and the weather was hot. The door to the outside, the only way to get fresh air, opened to a public space shared by at least 15 rooms. We were informed by the front desk that only the most expensive rooms faced the water and had air conditioning. The carpet was shabby, the service mediocre and the food at our hotel dinner was poor. Not a good choice and a disappointment over all.
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Date of stay: January 2024Trip type: Travelled with friends
Room Tip: Don’t stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne OrientalBay, General Manager at Copthorne Hotel Wellington Oriental Bay
Responded 3 weeks ago
Thank you for taking the time to review our hotel. It seems your group were booked in our entry-level room type for your stay. Please note that the entry-level room type is the most basic category of room available at our hotel. These rooms are typically designed to offer a comfortable and functional space for guests at an affordable price. These rooms have either shared balcony access with limited harborviews or city view rooms. I have also passed on your feedback to my Executive Chef regarding your dinner and service in the restaurant. We apologize for any inconvenience caused by the construction happening in the neighborhood. We understand that external factors can impact our guests' experience, and we regret that this affected your stay. Your satisfaction is our priority, and we apologize if the entry-level room did not meet your expectations. We value your feedback and will take into consideration as we look to make upgrades to the hotel. We hope that you will consider staying with us again in the future, so that we may have the opportunity to provide you with an improved experience. Sincerely, Carlee Igoniwari General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Beth S wrote a review Jan 2024
Poole, United Kingdom22 contributions6 helpful votes
Arrived at the hotel an hour after check in. Unfortunately our room wasn’t ready so we were given a drinks voucher - lovely gesture! Unfortunately the car park was full so we had to park on the road luckily it was out of the time to have to pay (side note) we did manage to get parking the next day. The room has a nice view of the bay but I would have liked a slightly better one given what we paid. The room itself was nice, the beds were comfy but it defiantly needed a dust! Given that everything was dark wood it made it very visible. The reason this review is not a 5 star as it could have been was because of the massive patch of black mould of the bathroom ceiling about the shower. I’m pretty sure that is not ok. Otherwise the bathroom was very clean. It is unfortunate that’s the only reason I couldn’t give 5!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne OrientalBay, General Manager at Copthorne Hotel Wellington Oriental Bay
Responded 3 weeks ago
Thank you for taking the time to share your feedback with us regarding your recent stay. We also work for better, we want those 5 stars! I am very sorry that there was black mold in the bathroom. We understand that this is not acceptable,and should have been caught prior to your stay. I will note that we already treated and removed from the bathroom. We appreciate your feedback and hope that you will consider staying with us again in the future, so that we may have the opportunity to provide you with that 5 star experience you were hoping for! Sincerely, Carlee Igoniwari General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$157 - S$241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
copthorne hotel wellington
LOCATION
New ZealandNorth IslandGreater WellingtonWellington
NUMBER OF ROOMS
118
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COPTHORNE HOTEL WELLINGTON ORIENTAL BAY: UPDATED 2024 Reviews, Price Comparison and 526 Photos (New Zealand) - Tripadvisor

Frequently Asked Questions about Copthorne Hotel Wellington Oriental Bay
Which popular attractions are close to Copthorne Hotel Wellington Oriental Bay?
Nearby attractions include Museum of New Zealand Te Papa Tongarewa (0.5 km), Harbourside Market Wellington (0.3 km), and Embassy Theatre (0.4 km).
What are some of the property amenities at Copthorne Hotel Wellington Oriental Bay?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and room service.
Which room amenities are available at Copthorne Hotel Wellington Oriental Bay?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Copthorne Hotel Wellington Oriental Bay?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Copthorne Hotel Wellington Oriental Bay?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Copthorne Hotel Wellington Oriental Bay?
Conveniently located restaurants include Ortega Fish Shack, Rock Yard Restaurant, and Nicolini's.
Are any cleaning services offered at Copthorne Hotel Wellington Oriental Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Copthorne Hotel Wellington Oriental Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Copthorne Hotel Wellington Oriental Bay?
Many travellers enjoy visiting Old St Paul's (1.8 km), Wellington Cable Car (1.5 km), and Government House (1.7 km).
Does Copthorne Hotel Wellington Oriental Bay have any great views?
Yes, guests often enjoy the harbour view available here.