This room has an awesome view! We loved it. Everything in this room works well and it's lovely and quiet. Nice friendly staff. Great place. (Also happy to refund a bond for a phone charger charged to our room by mistake when we found this on the bill a few days after our stay - great customer service, thank you)

We traveled to the Copthorne Lakefront hotel for the NZ Sweet Adedlines Convention. The hotel was back from the Lakefront, so it's name is misleading. Check in was straight forward. The rooms were clean and quite a good size. The one I was I had two queen sized beds. Bathroom was good, including a toilet, basin, bath and shower with... More

We stayed on level six. On enter to the room. We were greeted by a broken bedside light shade on one side and a bedside light that didn't work on the other. We opened the curtains to admire the garden view which we booked, only to be greeted with a street view. The windows were dirty with broken eggs running... More

We stayed in several rooms as an extended family group. We were happy with the room + breakfast deal for each family one night as the price was right and the location good. We were easily able to walk down to town through the QT Gardens - a pleasant walk. We had partial lake/mountain views which would be good if... More

Easily found the hotel and the position is great. Just a short walk through the lovely park and you are at the lake. Car parking available on the adjacent roads. View from the reception and restaurant is stunning. Worth having a bar snack at lunchtime just for the view! Staff delightful and room very spacious

We stayed for four nights. Our room had a small balcony and was very comfortable. After having been charged $20 per night for carparking at a Wellington hotel it was a pleasant surprise to find that we could park for our entire stay for just $20. We ate at the restaurant on the first night and the food was lovely... More

Small balcony, enough to walk out and admire the sweeping views of queenston and the lake. Helpful staff, clean areas. Comfy rooms, no on site parking. Plenty of street parking in the area. Wierd that you take the lifts down to your room , but, it is built on the side of a hill. there is a laundry on every... More

My husband booked us a standard garden view room for our wedding anniversary based on the experience that I had when staying here with our daughter in 2011 (also in a standard garden view room). Unfortunately this time things weren't so enjoyable. Firstly, when we checked in I asked about carparking and was told that it would cost $20 to... More

I arrived here without a reservation, covered in mud from just completing the Routeburn Track, and the gentleman at the front desk was very nice, offered me a decent rate for a room for the night. Large clean room, large bath tub - was too tired to notice much else. I would stay here again.