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Crowne Plaza Queenstown

4.5 of 5
Beach Street, Queenstown 9300, New Zealand
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Crowne Plaza Queenstown
Ranked #16 of 63 hotels in Queenstown
4.5 of 5 stars 416 Reviews
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416 reviews from our community

Traveller rating
    206
    156
    37
    10
    7
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Families
69
 
Couples
228
 
Solo
17
 
Business
19
 
What travellers say
  • Lake view room(12)
  • Would highly recommend(9)
  • Very good(7)
  • Valet parking(6)
  • Milford sound(6)
Date Rating
Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 May 2012

Stayed 3 nights in a Lakeview Room which was worth the extra cost with the inspiring views. Queenstown is pretty small and this hotel is so convenient to everything. Lovely bed & pillows, we slept so, so well. The reception staff were excellent, organised everything we asked. We couldn't figure out why our fridge was off, and the engineering staff... More

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See 5 more reviews by Joe_90_Dublin for Queenstown
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review
24 May 2012

Thank you for leaving your feedback on your recent stay with us at Crowne Plaza Queenstown. We are very pleased that you had such a comfortable stay in one of our Lake View Rooms. It’s also great to read that the team have exceeded your expectations and provided a good service, especially when the issue arose with the fridge. I... More

Sydney, Australia
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 May 2012

Stayed here in August 2010 for a work conference. Service was great and location was a short stroll into town. Rooms were great with amazing views and I highly recommend a stay here. More

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Melbourne
Senior Contributor
30 reviews 30 reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

Absolutely outstanding hotel in a perfect location. Greeted with a smile by ALL staff members, even the cleaners. It's amazing what a difference that makes to a stay at a hotel. The beds were comfortable. The bed linen and towels first rate. The rooms were spacious. We will definitely return to this hotel when back in Queenstown. More

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NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review
24 May 2012

Thank you for leaving your positive feedback on trip advisor. Your review is particularly pleasing to read as it really emphasises the company culture we have here at Crowne Plaza Queenstown. We continually strive to provide an excellent customer service and it’s great that the team have left a lasting impression. Thanks for your great description of our guest rooms.... More

Boston
Top Contributor
73 reviews 73 reviews
Reviews in 41 cities Reviews in 41 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 16 May 2012

Very well located, big rooms with lots of bathroom counter space which seems in very short supply in most NZ places. They do charge for parking. They also charged for using hte business center to access the internet which was annoying but I would stay here again. Good beds. Quiet sleeping. More

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See 2 more reviews by islandgirl88 for Queenstown
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review
24 May 2012

Thanks for leaving your feedback on trip advisor. We are pleased that you had a comfortable stay with us at Crowne Plaza Queenstown and found our rooms to be nice and spacious with comfortable beds. As of this week, we have introduced wifi throughout the hotel including all our guest rooms. This includes 20 minutes free access per day and... More

Dunedin, Otago, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 15 May 2012

We just came back from our comfortable stay at the Crowne Plaza in Queenstown. The view from our rooms (Lake view) was amazing and breathtaking. The beds were clean and so cozy that we had to drag ourselves out of bed every morning! The toilets were clean. A special mention to the staff. The receptionists were very nice and friendly.... More

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See 2 more reviews by Mabel W for Queenstown
Gainesville, Florida
Senior Contributor
35 reviews 35 reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 11 May 2012

This is a lovely hotel! The hotel staff is exceptional!! The location is great, within walking distance to everything in town! It looks a little old from the outside but the rooms are very nice. It is clean and they have wifi in the lobby. Roomservice was great for breakfast. I would highly recommend staying here. More

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See 2 more reviews by MandAForever for Queenstown
Sequim, Washington
Top Contributor
79 reviews 79 reviews
Reviews in 57 cities Reviews in 57 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 7 May 2012

My honey and I were on a cruise and took advantage of a land tour that used the Crowne Plaza Hotel in Queenstown. The hotel is perfectly located across the street from the lake and near the center of the shopping area. Our room was on the side of the hotel, average in size, and had a balcony to enjoy... More

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NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review
24 May 2012

Thank you very much for your review. We are pleased that you had such a good stay with us and made the most of the lake views from your balcony. As of this week, we have now expanded our wifi so it is available in all our guest rooms (including 20 mins free per day). It has been a considerable... More

Orlando, Florida
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 May 2012

I just got back from a trip to New Zealand and this hotel was wonderful! I arrived in Queenstown at 10:30 am and my room was ready for us to check into - very rare! The concierge Fiona was just fabulous. She arranged some day tours for our group, and was chock full of information regarding the various tours advertised... More

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See 4 more reviews by zadhya for Queenstown
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review
6 May 2012

Thank you for leaving such fantastic feedback on your recent stay at Crowne Plaza Queenstown. Fiona and the Concierge team work really hard to make sure our guests make the most of their time in Queenstown and NZ. We will certainly pass your feedback on. I am pleased that you liked your guest room and enjoyed a drink at threesixty... More

Orlando, Florida
Senior Contributor
45 reviews 45 reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 29 April 2012

As part of the New Zealand Tauck Tour, we stayed at the Crowne Plaza Queenstown and enjoyed our stay there. It was very conveniently located and our view of the Lake from our room was breathtaking!! The staff were friendly and the room was very nice. However, I was not impressed with the restaurant food and/or restaurant service, which were... More

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NZIHG, General Manager at Crowne Plaza Queenstown, responded to this review
6 May 2012

Thanks for providing your feedback on your recent stay at Crowne Plaza Queenstown. I am thrilled to read that you enjoyed our fantastic central location and the stunning views across Lake Wakatipu. It’s also very pleasing to read that our staff were friendly and provided a good service. Please accept my apologies for the inconsistency of the restaurant food and... More

Invercargill, New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 23 April 2012

Had a lake front view in a very nice and comfortable room. Breakfast still on until 10:30am which was good as we slept in late. Room was very clean, staff were very helpful at check in. More

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See 3 more reviews by Neil H for Queenstown

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Additional Information about Crowne Plaza Queenstown

  • Queenstown Crowne Plaza
Address: Beach Street, Queenstown 9300, New Zealand
Price range (per night):* S$154 - 283

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Crowne Plaza Queenstown
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