We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 72 Queenstown accommodations »

Oaks Shores

4.5 of 5
327 - 343 Frankton Road, Queenstown 9197, New Zealand
Hotel amenities
Oaks Shores
4.0 of 5 stars 251 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

251 reviews from our community

What travellers say about this Speciality lodging
  • Bedroom apartment(15)
  • Full kitchen(7)
  • Car park(6)
  • Hotel room(5)
  • Lake Wakatipu(5)
  • Reception staff(4)
  • Very little(3)
  • Quite small(3)
  • Min walk(3)
  • Living area(3)
Traveller rating
    109
    78
    31
    25
    8
Only show reviews for Family (70) | Couples (120) | Business (4)
Date Rating
Wellington, New Zealand
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 June 2012 NEW

The one bedroom deluxe apartment was great. The view is amazing! You will never get tired of it. Room service needs to be improve though. We were given fresh towels daily as requested, but the old ones were never collected even if we intentionally left it on the floor. Staff were helpfull. All in all it was a good experince... More

Was this review helpful? Yes
See 4 more reviews by Marge2105 for Queenstown
Auckland, NZ
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 June 2012 NEW

Our deluxe 1 BR apartment was huge, clean, with great views and a well-appointed kitchen. It was slightly shabby but that wasn't a problem. The problems were these: 1. Our room wasn't serviced at all on one day. By the time we got back to the room it was far too late to call housekeeping. 2. The gas fire wasn't... More

Was this review helpful? Yes
Hong Kong
Senior Contributor
28 reviews 28 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2012

You simply cannot be disappointed by the views of the lake and the decor in the apartments.We have stayed many times in the various styles from the deluxe 2 bedroom to standard apartments. They are all of a good to high quality at a reasonable price for Queenstown.

Was this review helpful? Yes
See 7 more reviews by T H for Queenstown
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
29 May 2012

Many thanks for taking the time to comment on your recent stay at Oaks Shores. We are happy to hear that on several occasions we are able to impress you with our 2 Bedroom Deluxe apartments and also the amazing view of Lake Wakitipu and The Remarkable Mountain ranges. We look forward to welcoming you back again soon. More

Surfers Paradise, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 7 May 2012

We stayed in a one bedroom apartment for one week on level 10 with the most incredible and uninterrupted views of Lake Wakatipu and the snow capped Remarkables. Immaculate, modern and very large apartment with great heating from the fireplace and floor heating(in all rooms). Large entertaining kitchen, laundry and balcony. Bus stop is very close, gentle walk into town... More

Was this review helpful? Yes
See 2 more reviews by JibberJabberr for Queenstown
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
8 May 2012

Thank you for taking the time to comment on your recent stay at Oaks Shores in Queenstown. We are so pleased that we were able to play a part in making your holiday an enjoyable and memorable one. It is great to read that you were happy with the apartment you were staying and were able to enjoy the beautiful... More

Sydney, Australia
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 May 2012

We stayed in a studio over easter and found the room to be modern, clean and well equipped. It wasn't particularly big, but you expect that from a studio. The bed was comfortable. The shower tended to overflow often as the bathroom floor was completely level. The view of the lake a very pleasant surprise. The staff at reception were... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
8 May 2012

We appreciate you taking the time to comment on your recent stay at Oaks Shores in Queenstown. It is wonderful to read that we were able to make your holiday an enjoyable one and that you were happy with your apartment and the views. We hope to welcome you back again soon. More

Brisbane
1 review
4 of 5 stars Reviewed 1 May 2012

Having just gotten back from Queenstown for a holiday I though I would post some information about this hotel. We stayed for 5 nights in a 1 Bedroom Deluxe room and found the room to be spacious, well maintained and had all the creature comforts I am used to at home. We had a kitchen in this room and a... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
7 May 2012

Thank you for taking the time to share feedback regarding your recent stay at Oaks Shores. We are so pleased that you enjoyed your stay with us and found the apartment to be spacious and well equipped. It is nice to read that you were able to relax in the bath after days exploring Queenstown and were able to soak... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 May 2012

We shared an apartment with a friend, which had a spacious living area, huge kitchen and bedrooms, ensuite in ours. The view of the snow-capped mountains and lake was amazing sitting next to the fireplace (gas). The only complaint we had was that the place is very difficult to navigate. It has winding hallways and the signage isn't brilliant. We... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
7 May 2012

Thank you for taking the time to comment on your recent experience at Oaks Shores. It is wonderful to hear that we were able to play a part in making your holiday to Queenstown a memorable and enjoyable one and you were able to enjoy the magnificent views from your apartment. I shall pass your feedback on to the staff... More

Brisbane, Australia
1 review
4 of 5 stars Reviewed 23 April 2012

Recently stayed at the Oaks Shores and experienced an outstanding customer service. The staff were very friendly and accommodating. One of my favourite place in Queenstown. My room was very spacious with a stunning view of lake wakatipu. I will definitely stay at Oaks Shores next travel to Queenstown.

Was this review helpful? Yes
Wellington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 April 2012
1
person found this review helpful

Bought a voucher Queenstown: Three ($370) or Five-Night ($599) Alpine Lakeside Escape for Two, with 2-for-1 Daily Breakfast, Dinner Deals and Late Checkout at the Luxurious Oaks Shores. that is worth 800++ and is only 370. Had stay in the room906A , had double comfirm that it is a lake view. And the reception say, yes, it is a higher... More

Was this review helpful? Yes
See 2 more reviews by Canus86 for Queenstown
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
24 April 2012

Many thanks for providing feedback regarding your recent stay at Oaks Shores. We apologise that you felt disappointed with the level of service and value for money you received. There are several accommodation packaged available at Oaks Shores, some include daily servicing and some include weekly servicing. Extra towels and amenities are however available at reception for a small fee.... More

Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 17 April 2012

Up until recently this was our favourite place to stay in Queenstown but a during a recent visit to The Oaks shore we were disappointed to see the the standard has dropped quite a bit. Rooms are looking run down - needs a good paint. Checked in to find room rubbish bins full of rotting rubbish from previous tenants and... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
24 April 2012

Thank you for taking the time to share feedback on your recent stay at Oaks Shores. Please accept our apologies that your time with us did not meet your expectations. We always aim to provide a stay that is both enjoyable and exceeds guest expectations and we apologise that we did not achieve this during your stay. Please be aware... More

Travellers who viewed Oaks Shores also viewed

Mantra Marina
4.5 of 5 stars 212 Reviews
Queenstown, South Island
Show Prices ABS:HotelCheckRates-d1450112?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Oaks Club Resort
4 of 5 stars 114 Reviews
Queenstown, South Island
Show Prices ABS:HotelCheckRates-d758291?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Rees Hotel & Luxury Apartments
4.5 of 5 stars 424 Reviews
Queenstown, South Island
Show Prices ABS:HotelCheckRates-d1125695?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 63 hotels in Queenstown, ranked by popularity »

Been to Oaks Shores? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Oaks Shores

  • Oaks Shores Queenstown
  • Oaks Shores Hotel Queenstown
Address: 327 - 343 Frankton Road, Queenstown 9197, New Zealand
Price range (per night):* S$104 - 301

Owners: What's your side of the story?

If you own or manage Oaks Shores, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Oaks Shores
Show the lowest price for this hotel (from our partners)
Show Prices