We had read a lot of bad reviews of the Neptune before heading away for our weeks holiday on the Gold Coast. So needless to say we weren't expecting too much! We were pleasantly surprised on our arrival. We had a large room with a big living area. We were on the road side and we could hear the traffic,... More

This is unquestionably the diriest place we have ever stayed in. The staff didnt want to know. The couch was ripped and dirty, you wouldnt want to sit in it. Food scrapps on the floor. Dirty marks on the wall

Girls weekend away to the Gold Coast. Apartment 1 on 2nd floor was very ordinary, not even a table on the verandah and an old clunker of an air conditioner, extremely noisy as right on the highway. Apartment 2 fourth floor was better. Although I dont quite know how they can charge to use sofa bed, honestly it was beyond... More

The location is perfect...the local bus from the airport stops just opposite; Pacific Fair is 3 minutes walk and so is Jupiter Casino. The beach is lovely at this end and is literally at the end of the road. There is a Woolworths and a Coles within 8min walk...perfect! Place itself is ok...on a budget. I had a one bedroom... More

Took the family on an impromptu getaway over the Xmas period - this "resort" was one of only a small handful with availability, which is why we stayed there - never again tho! The noise was unbearable & the rooms were sub-standard: worn carpet, moldy bathroom, dusty (definitely unwashed) bedspreads. On the first night - hubby & I could barely... More

The Breakfree Neptune is a good place to stay in the Gold Coast on a budget. Its location is FANTASTIC! I highly recommend staying here if you are on a budget and after location, however I do not recommend staying here you plan on cooking in the apartment. My partner and I decided on staying in a apartment rather than... More

From 16-19 December,2011 myself and my wife had accommodation in a one bed apartment which we had chosen from several places including Sunlover Holidays and their own web site which described the premises as clean comfortable apartments with beach or hinterland views. We were placed in a ground floor unit of which the only view was a brick wall and... More

This property is nothing like the photos on the website. Ladies on reception were friendly and helpful. We were given an apartment on the 1st floor. I was very disappointed with the apartment. It was very dated and also dirty. For a 10 days stay the apartment had 2 bath towels, a hand towel, bath mat, and one tea towel.... More

We stayed for a week and made a request that we have a quiet spot and are light sleepers. Our room was 4th floor and on the very corner of the main highway. There was no way we could have the windows open and enjoy the breeze as the traffic noise was horendously loud and I am not prone to... More