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Quality Hotel Platinum International

4.5 of 5
326 James Street, Toowoomba, Queensland 4350, Australia
Hotel amenities
Quality Hotel Platinum International
Ranked #2 of 43 hotels in Toowoomba
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58 reviews from our community

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Date Rating
Bendigo, Australia
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

I spent two nights at this hotel. The service, staff and owners were excellent, the rooms were very spacious and most importantly very clean. The beds AND pillows were so comfortable - something that is hard to find in most hotels. The restaurant food was delicious and of great quality. It was great value for money too. A very modern... More

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Surfers Paradise, Australia
1 review
5 of 5 stars Reviewed 6 May 2013

I absolutely loved my stay at Platinum International and am still feeling refreshed from my experience, thanks to the service provided by the wonderful owners and staff. From the minute we arrived we were welcomed by friendly reception staff. They were all more than happy to ensure every minute of our stay was enjoyable. Our room was impeccable and the... More

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ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review
8 May 2013

We are pleased and proud that you enjoyed your stay and that you can recommend our property as the place to stay when staying in Toowoomba and surrounds. Toowoomba is a wonderful city and its nice to know that the quality of accommodation is of such a high standard. Our staff work hard at ensuring our guests are well rested... More

Surfers Paradise, Australia
1 review
5 of 5 stars Reviewed 6 May 2013

I have stayed at Platinum International on multiple occasions. It is the only place I would stay in Toowoomba. The service from staff and owners from Platinum is outstanding. The rooms are nice, modern and clean. The restaurant has great atmosphere and the food and once again service is excellent! Highly recommend to anyone as this place is worth every... More

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ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review
8 May 2013

We are please you enjoyed your stay with us and that you can confidently recommend to other travelers coming to stay in Toowoomba. We pride ourselves on the quality and service of our staff and the qualtiy of our food in the restaurant. Thanks again and we look forward to your next stay with us, regards Graham & Colleen Cosgrove More

2 reviews
5 of 5 stars Reviewed 20 April 2013 via mobile

Loved this place! Quality is the main word to describe the room, the bed, the shower pressure, the towels, the cleanliness and service. Amazing breakfast with quality fresh produce was included in the price for a standard king room $215 a night well worth the money!! Friendly happy staff too! Loved the little things too like products in the bathroom!... More

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ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review
22 April 2013

Thank you for your wonderful comments. We are pleased you enjoyed your stay. Yes often its the little things that matter. However, we do try to ensure all our guests are comfortable and enjoy their stay and when in Toowoomba always come back and stay with us. We also hope guests will recommend us to their family, friends and colleagues... More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 1 April 2013

We stayed for 1 night last night at this hotel. Customer service was fantastic right from day 1 when I booked a hotel over the phone and communication via email was always prompt. We were visitors from 2 hrs outside of Toowoomba, they even let us check-in at 10.30am [3.5hrs earlier than the norm] and even assigned us to a... More

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ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review
22 April 2013

We are pleased you enjoyed your stay with us so much. Its always pleasing to receive excellent reviews after we work so hard to ensure guests are well catered for while staying at our property. We're pleased you enjoyed making your own pancakes, what a great concept!! Our staff endeavour to ensure guests our guests enjoy their stay from the... More

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 March 2013 via mobile

I stayed 4 nights while on business, and if I return to the district, I'll definitely be staying again. The food was fabulous, I had room service every night, the meals were delivered quickly, and the quality of the food was superb. Breakfast each morning was great as well. The staff were awesome, very friendly, and service was 5 star.... More

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ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review
11 April 2013

Thank you very much for your kind review. We strive to ensure our guests are well catered to and cared for while staying in our hotel. We are please that the service provided to you by our staff was to your satisfaction. We look forward to your next visit, Kind regards Graham & Colleen Cosgrove More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 21 March 2013

I travel a lot, and stay at plenty of hotels as an account manager, and I am amazed at the quality of this venue - in particular the comfort levels of the bed, and room facilities. The hospitality of the staff makes you feel extremely welcome, and nothing is too much trouble. Dining is excellent, and this morning I experianced... More

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ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review
22 March 2013

Thank you Justin for your very kind review and kind words about our Hotel. We obviously love hearing back from our guests and how they enjoyed their stay with us. Its always great to get such glowing reviews. We want to thank you for supporting us and always look forward to your stays with us. The new changes to our... More

Brisbane
1 review
5 of 5 stars Reviewed 20 March 2013

My career has seen me in more hotels than at home, from my first point of contact over the phone, it was the most pleasurable experience I have encountered internationally. I have never in all my years of travel written a review. However, I want the world to know this is worth every cent in every way. Tamara at front... More

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ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review
22 March 2013

Thank you Dena for your very kind review of our property. A lot of our international guests agree with you that our property is one of the best worldwide. We strive for excellence in all we do, from the rooms, to restaurant, to service to our guests. Our staff are highly trained and treat each guest with respect and courtesy.... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 March 2013 via mobile

Fantastic hotel with great staff! Stayed 2 nights after flooding halted our plans. It was a late last minute check in, we were greeted warmly and even tho we arrived so late the staff member organised room service so that we could have some dinner after the cut off time. Rooms are fantastically maintained, up to date and clean. Nothing... More

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ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review
10 March 2013

Thank you for your kind comments. We are pleased we were able to help under the circumstances with the wet weather. We had a number of guests like yourselves who couldn't get to where they were going to and a number of guests who had booked and couldn't get to Toowoomba. Quite frustrating for all concerned. As the owners, we... More

Biggenden, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 March 2013

Staff were friendly & more than accommodating & the meals were great for dollar value. We had booked one night to attend a Parkinson's seminar but during our stay a family member was admitted to hospital & we required an extra nights accommodation. Staff were fantastic & shuffled bookings so we could stay in the same family suite, making it... More

Was this review helpful? Yes 1
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review
8 May 2013

Thank you for taking the time to comments on our property. Thank you for also recommending our property to other travelers to the Toowoomba region. It is always nice to know that you are getting the quality and service you pay for. We pride ourselves on the quality of our hotel and our restaurant. Again Thank you, regards Graham &... More

 
 
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Additional Information about Quality Hotel Platinum International

Also Known As:
Quality Hotel Platinum International Toowoomba, Queensland
Address: 326 James Street, Toowoomba, Queensland 4350, Australia
Phone Number:
Region: Australia > Queensland > Toowoomba
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#1 Luxury Hotels in Toowoomba
#1 Family Hotels in Toowoomba
#3 Business Hotels in Toowoomba
Price range (per night): S$224 - 317
Hotel Class:4.5 star (4.5*)
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Quality Hotel Platinum International
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