Sorry, this hotel has a very impressive website that makes you think it is a luxurious, warm, classy Hotel. the reality is very different. I am sorry to say this but the executive double room that I had was cold, smelly, insect ridden and dirty, the bar area like a bus station cafeteria, cocktail bar closed, and just a general... More

Stayed recently for the first time in ages. A major refurb meant our spa room was nicely finished with a TV screen NASA would envy. Very spacious & clean, with a great layout which accommodated 3 adults with ease, but $219 for a provincial hotel room is a little steep. Still no secure or undercover parking and the hotel's sole... More

In desperate need of a make over and modernisation. The reception area is dark, cavernous and poorly laid out with a large coffe table and sofas seemingly in the way rather that useful. The room was dark, small and the bathroom even smaller. Worse, when I had a shower at 6.30 am the water was tepid. The receptionist said that... More

The hotel claims itself to be 4 1/2 stars, but it offered so much less. We booked primarilly for their promise of air-con, for the benefit of our daughter. It broke-down on the second night we were there and they didn't notice the fault themselves, they needed us to point it out. They then did nothing about for over 12... More

Nice hotel with a lovely country feel to it rather than the usual trendy wannabe hotels these days. Large hotel for the region and I recommend it. Room was on smaller side but that is the era these hotels were designed. All the rooms have been recently renovated using the classical period fittings etc.

We took the "fantastic deal" on an executive room for AUD99 room only from the hotel's website. Good Points. Very good quality bed, linen, furnishings and toiletries. Right in the centre of town. Had a good night's sleep on a comfortable bed in a quiet room. Not So Good Points. The room was VERY small and there was nowhere except... More

In January, I stayed for 2 nights at this hotel and it was very disappointing. The hotel claims to be one of the best in Toowoomba - a huge exageration. I arrived late only to find I had to park on the street as the small carpark was full. I was greeted at the entrance by a smoking area ,... More

The Burke & Wills is a very long way from a 4 Star establishment. Our room was the most expensive " Spa Room " ( with the current water restrictions you are asked not to waste water by using the spa you have just paid extra to have !!)With the views of neighboring rusting roof tops and crumbling fixtures and... More

The Burke and Wills is one of my favourite hotels in Australia. I have stayed there several time and the rooms are always spotlessly clean. The decor is classy and welcoming, and the bed is awesome - big and comfy. We ordered room service and it was prompt and tasty. It is right in the centre of town, close to... More