Travelled with my wife and 2 yr old son on a spur of the moment holiday - booked direct with hotel. Stayed in a twin share room for 4 nights. From the outside the hotel, as others have commented, its not that attractive and having read the reviews regarding the darkness of the rooms I was a tad concerned. The... More

We found the staff wonderful and very helpful. The motel looked like a converted block of 60's units with covered external stairs. This concerned me as my mother is elderly and there were several trip hazards associated with them. The room was clean and recently refurbished, but lacked character and at $200 a night we expected something more.(Especially after all... More

This was my favorite place to stay on my road trip with my boyfriend for finishing year 12 and not wanting to go to schoolies. The staff were friendly and very helpful with finding fuel for me :P, a nice young family. The receptionist was polite. The room was clean and very well furnished. I was so glad we were... More

The staff were very friendly and helpful from the moment we arrived. Our official check in time was after 14.00 but when we arrived early at 11.30, a room was quickly found for us. We stayed on the second floor in a spacious, clean and comfortable room with a good-sized lounge area. The room was decorated to a high standard.... More

My husband and I stayed 1 night at the Comfort Inn & Suites in Ballarat in November 2011, We had a luxury suite with spa bath. Very large suite, nice modern decor and exceptionally clean. Breakfast to the room was on time and well presented. Overall a very pleasant stay and I would recommend to anyone visiting the lovely city... More

Beds too hard Folding bed legs legs broken in middle fell to the floor when sat on it Dining table leg broken and poor condition Too many tv channels, u have to flip though repeated tuned Chanel's and takes forever Loo seat broken, won't stay up Breakfast delivered with no cultlery on 1st day Location central though $200 a night... More

Spent a night here whilst visiting Sovereign Hill. It's close to the town centre so good for walking around the town, which has retained much of its old character. It's a 5 minute drive to Sovereign Hill. Plenty of restaurants around. We ordered the room service breakfast which was good. Staff were very friendly and helpful. Room was very spacious... More

We used this hotel primarily to visit Sovereign Hill (we got discounted tickets). The delux room was large, well furnished, very clean and had a very efficient air-conditioning unit. This was very useful as the Ballarat weather chose to be cold, wet and rainy during our visit and we used the unit to warm up the room! The hotel is... More

we have stayed her a number of times now since 2007 we have have nothing but praise for the allways frendly staff and the clean and immaculate rooms the spa is allways ince after a long trip from gippsland. most certainly will be staying again