Our second stay this year. The staff and always friendly and helpful. The location is perfect for the St Kilda beach, Lunar park, Alcorn Street eateries, Sunday market, Fitzroy Street eateries/shops and the trams into the city. It is in a quite back street opposite an imprerssive old church the streets are tree lined and wonderfull, full of a real...
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Thank you for your positive review about our property. We take pride in our staff. We often receive feedback, like yours, noting that our staff are always friendly and happy to help with any questions or concerns that our guests may have.
Yes, we are well positioned in a nice and quiet suburban street of St Kilda with the shops,...
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Staff were friendly, but for $235 a night, our room was on the ground floor, out back, looking over an under-building carpark, and the room was darkened by a 10ft high wall right outside,(to block out the non-Quest/private apartments looking in); this felt dark and claustrophobic. The Quest has limited views from a few apartments; but most look onto alleyways...
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Thank you for taking the time to review our property. We’re pleased you found our staff friendly. I’d like to take this opportunity to clarify a few of your other points.
Nearly all of our apartments come with a balcony and one of these balconies has a brick wall that separates two buildings. This is probably the wall that this...
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Another great stay at Quest St.Kilda Bayside. 1 week in February. My wife and I were in touch by email with Jeremy Wilson who we knew from our visit 2 years ago and requested a room on the top floor with city views. We were not dissapointed. The room was wonderful, on the 3rd floor with clear views to the...
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Thank you for your lovely review. We’re so glad you enjoyed your stay with us. I’m not surprised you remember Jeremy from a previous visit – he’s certainly a stand out in terms of guest relations! We’re lucky to have him, and the rest of our front office team who are always willing to assist guests with any aspect of...
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At this hotel your stay gets off to a marvellous as you are greeted by Jeremy. As you walk through the front door. He is truly a hospitality super star… friendly, professional and an air of “nothing is a problem”.
He made me and my colleague feel very at home.
We also loved the hotel cat Dennis
Our 2...
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Thank you for your very kind review. Jeremy is certainly a superstar when it comes to guest relations – very bubbly and happy to help with anything. In fact, he’s recently become our ‘Guest Relations Manager’ in recognition of these qualities. We’re lucky to have such a fantastic team of staff generally. They’re all very happy to help our guests...
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Stayed here for 4 days in February. Arrived late, fortunately before the reception shut - the staff recommended an excellent pizza delivery service which was still delivering .
Rooms were quiet, clean, fairly large and well equipped, and there was no problem with the travel cot we requested. They could do with redecorating though - they felt a little bit...
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Thank you for taking the time to review our property. We’re glad our staff were helpful when you arrived, and pleased that you found tasty pizza! We’re also pleased that you enjoyed the location of the property . We’re very lucky to have such a prime position in St Kilda.
We agree that the apartments could benefit from some redecorating....
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We stayed in a 2 bedroom apartment over a long weekend. Location is good, only a few minutes walk from St Kilda on a leafy, residential street. The staff were great, highlight of our stay from the booking through to departure. So thank you!
The apartment had nice beds, a reasonable TV/DVD and well equipped kitchen. However it was so...
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Thank you very much for your detailed review. We're glad you were happy with the location of our property (we agree that it's ideally located in St Kilda near the shops, restaurants, beach, public transport, etc!). And equally as happy that you found our staff to be so fantastic.
We acknowledge that our apartments are starting to look a little...
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After reading some of the reviews here, I was somewhat dubious about staying, but our 3 day stay was great and we found none of the problems described by other travellers. From the time we arrived, the staff were very friendly and helpful. We stayed in the 2 bedroom apartment. The rooms were on the small side, but were clean...
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Thank you for your positive feedback. We look forward to seeing you again.
Jeremy
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My son and I were in Australia for the Australian Open and the accommodations were exactly what we needed. The food prices were expensive for Americans like us and having the kitchen allowed us to pack our own food and freeze water bottles for the hot days. Plus, we were able to make our own breakfasts and dinners. There is...
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Thank you for your kind review. We appreciate the positive feedback. Our staff are always willing to help our guests book tours, airport shuttle buses, taxis and so on. It sounds like you enjoyed your stay in St Kilda. We’re so fortunate to be in a location that allows easy access to the beach, great shops, restaurants and nightlife, and...
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Stayed at the Bayside Quest with a girl friend and my two teenage daughters. The staff were so very helpful, nothing too much trouble, even supergluing a heel back on a shoe. Thanks guys. I will definately be back
Thank you for your great review. We look forward to accommodating you and your family again soon. Our staff are always willing to help when needed. I hope you were eventually able to have your shoe repaired to a higher standard than I was able to achieve with the superglue!
Jeremy
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We stayed with our teenage resp. adult children for two nights in January in a 2-bedroom apartment and just liked it. Within a few minutes we were in the centre of St. Kilda, at the beach or at the tram station to the city. We liked it that the two bedrooms were separated by the living area. The twin beds...
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Thank you so much for your kind review. It is much appreciated. Just a note re the outlook. You obviously required a two bedroom apartment and none of our two bedroom apartments are across the front of the building, so we are unable to satisfy any requests for church/street views if you are in a two bedroom apartment.
Kind regards...
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