This place was very nice and clean, the staff were fantastic! Very helpful for our family trip away will definately be returning again. It really made our stay in warrnambool enjoyable thanks again city heart :)

Location, service and price and very pleasant hosts. City heat motel is very clean well located motel. Truly the best breakfast at $10. All the boxes are ticked here for my needs. Sue and Neville are perfect hosts... Thank you

I would like to recommend to not book a room in this motel, because they can re-sell your booking if they receive a better offer afterwards. That was my situation. I booked a double room for the 2nd of January, and when I arrived at 9pm at the motel I founded that they have sold my room. The owner told... More

After a long drive we decided to book something at the last minute. Advertised on Wotif for $120 but when I called up it was $130 with one room left. When we checked in all seemed well & we paid the $130 price we just wanted a nice cool room. When we got into the room we noticed the aircon... More

we stayed at city heart motel for 4 days on a travel auction holiday we were so happy we got a great auction thanks to neville sueellen and max the rooms were spotless service was great we enjoyed our stay heaps so once again city heart thanks ps we will bid again on city heart cheers v and v hearn

This motel goes that extra step towards making an overnight stay work. As well as being spotlessly clean, it was obvious that much care had been put into thinking about including the little items that make the difference - hooks in the right places, enough hangers, extra pillows and blankets, a refrigerator (empty, but hey, what do you expect?), showers... More

Stayed here for 2 nights and considering it is a budget chain, it was fantastic value for money. Bed was very comfortable and plenty of space in the room. My only complaint would be the reverse cycle heater, exceptionally loud, fortunately we discovered another heater in cupboard, which heated the room nicely, I would highly recommend this motel. It is... More

City heart appears to have been freshened up with paint bringing it alive and making it a very welcoming hotel. For around $90 for myself only I was actually looking for something to complain about, but to my surprise this hotel was amazing value for money, fresh clean very well located to the city (3 min walk) Although people were... More

I was originally going to write a great review, nice rooms for the price, good value. That was until I met the manager. We booked through the Internet for a last minute stopover. arrived after nine and knocked on the door to let them know we were here. Firstly was extremely rude at the door, said the booking hadnt come... More