My partner and I stayed there together. It was a bit 'gross' having to go through into the sports bar to sign in and collect key. It was very quiet and I didn't actually see another guest while I was there, quite a weird feeling. Anyway, my biggest upset was that there was blood on the duvet. It was a... More

Almost seems like a backpackers. Room and bed was ok (with onsuite). Getting service after hours can be difficult as reception was unmanned. On site manager was helpful (with my late checkin) but does not seem interested otherwise. Cooking facilities were located in the corridor - I.e microwave. No off street parking, although street parking is free at night. Shower... More

Out of all of the hotels we have stayed at the room we had would have to be the dirtiest and smelliest we have ever had! and the darkest as it had minimal lighting. The TV was a portable 12inch one that only had black and white reception. The window had to be left open all night at our risk... More

On a recent trip "up-north" we decided to try our luck at The Grand Hotel. I called from Auckland the night before travelling and was told quote "no need to book, no one else is staying just rock up". ummmm okayyy..... SO we did as we were told, arriving at approx 4pm on a Friday afternoon. Upon finding the hotel... More

The management at The grand were very helpful in offering an excellent tarriff as I was staying for a few weeks. when my plans changed they were sympathetic and never grumbled re the missed nights. The rooms are recently refurbished in a traditional style fitting with the historic quality of this building. The best room has it's own balcony where... More

Our check in at this hotel was a little bit akward as there wasn't anyone to be found at the reception. Instead we were told to go to a bar a couple of doors down the road. The bar was filled with lots of drunk folk (that being 10am) and screaming we tried to explain the bar staff what room... More

We have stayed at this hotel before, and decided it was easier to book again for our first night in NZ. More suited for back packers and it does need a refurb. Arrived and got the key from the bar, I was on crutches and struggled upstairs only to find I had been given the wrong key and the room... More

We arrived rather tired after flying from Oz, picking up a car and heading north. The owner / manager made us very welcome, giving us a special rate in the room where Queen Elizabeth slept in the 50's. The room was a typical hotel room, but with an ensuite. We also had a very large private balcony outside our room.... More