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Emeraldene Inn & Eco-Lodge

3.5 of 5
166 Urraween Road, Hervey Bay, Queensland 4655, Australia
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Emeraldene Inn & Eco-Lodge
Ranked #3 of 22 hotels in Hervey Bay
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110 reviews from our community

    Trip type
Traveller rating
    81
    25
    4
    0
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Date Rating
Northamtonshire
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 April 2013

My husband and I stayed here on the first part of our trip to Australia and it was a great start! Alan was extremely helpful when I booked the 3 night Fraser Island self drive package, answering lots of questions for me and giving great advise on restaurants etc when we arrived. The room was very clean and comfortable and... More

Was this review helpful? Yes 1
Surfers Paradise, Australia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 March 2013

I stayed here with my wife for one wet Saturday night after a drive up from the Gold Coast. Rob was very welcoming and we were able to check in straight away despite arriving early. We had a superior room with kingsize bed which was very comfortable. The room was clean and fresh. We didn't get a chance to try... More

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Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review
13 March 2013

Hi Snurglefarb, I'm thrilled you enjoyed our Superior King Rooms and enjoyed your brief stay with us despite being here during the worst of the recent deluge! I certainly look forward to welcoming you again on your next trip, and I have a lot more great suggestions for eating, drinking and entertaining to share with you! Hopefully we will see... More

Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 March 2013

Alan helped me make my reservations (Emeraldene, Fraser Island Tours (excellent too, particularly Annie our tour guide) and Lady Elliot Island (also excellent, particularly staff)) and Rob was there to greet me when I arrived. No restaurant on site, but they will deliver a good breakfast to you the night before and recommend restaurants, some of which also deliver. It... More

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Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review
13 March 2013

Hi Janet, Thanks so much for your kind words and great review. I'm glad you had the opportunity to experience and appreciate both Fraser and Lady Elliot Islands on our Eco-Adventure Package, but i'm sorry we couldn't organise some more sunshine for you!! Thankfully you missed the worst of the rain that struck the region, and had the adventurous spirit... More

Belfast
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 14 February 2013

My wife and I stayed at the Emeraldene in January and like previous reviewers used it as a base to visit Fraser Island and Lady Elliott Island. The rooms are clean, spacious and have very comfortable beds. The grounds are well kept and the outdoor swimming pool was a great treat after a hard day’s exploring! What sets the Emeraldene... More

Was this review helpful? Yes 2
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review
13 March 2013

Hi JC, Thanks so much for the awesome review - I really appreciate your positive feedback. We do have some great relationships with our local tour operator partners, who work with us closely to provide great tours for our packages, and to ensure our guests have a seamless and unequalled experience in our wonderful region. We only deal with and... More

Wolverhampton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 8 February 2013

We arrived a day late because of the cyclone: Rob had been so understanding about the delay and had rescheduled or trips out to Lady Eliot Island and Fraser. Hervey Bay is on odd place but Emeraldene with its lovely gardens was a true Oasis. Rob was so helpful with suggestions for eating out and was a wonderful host; highly... More

Was this review helpful? Yes 2
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review
27 February 2013

Hi Jacqueline, Thanks for your review and kind words. I am glad we were able to change your bookings and you then had the time and flexibility to complete your trips. Our Fraser & Reef Package is very popular and it does give you the opportunity to experience both Fraser Island and the Great Barrier Reef in a short period... More

Belfast
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 30 January 2013

My husband and I stayed at the Emeraldene inn and lodge in Hervey Bay for 3 excellent nights. It is a beautiful place to stay and with a pool and BBQ area it is pleasant to spend a few hours in the Emeraldene just relaxing. We got Rob to book a few tours and did the Lady Elliot and Fraser... More

Was this review helpful? Yes 3
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review
27 February 2013

Hi Bronagh, Thanks so much for your kind words and praise. It really was great having you and Jonny stay with us during your honeymoon in Australia. I am also happy that you got some great experiences on Lady Elliot and Fraser Island despite the little hiccup ! I hope the rest of your honeymoon trip to Australia was awesome,... More

Canberra, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 27 January 2013

Remember what it was like when you went to a motel/hotel anything and the person behind the counter was happy that you were in their business.... Well go to the Inn and you will remember. We were actually greeted and given maps and information and made to feel welcome. The room was clean and well appointed. Very happy to recommend... More

Was this review helpful? Yes 1
See 2 more reviews by travelbughasbitten for Hervey Bay
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review
27 February 2013

Hi Travelbug, It was a pleasure having you stay with us, and I am thrilled you appreciated my attention to customer service. We have some wonderful sites, restaurants, tours and things to do in our incredible region. I am very proud of what we have on our doorstep, and I am passionate about sharing this with our visitors. Its all... More

Calgary
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 26 January 2013

Stayed at the Emeraldene Inn and Eco-Lodge the night before our excursion to Fraser Island. It was exactly as advertised and I would highly recommend it. Located away from the Esplanade it is an ideal rest stop in advance of a Fraser Island adventure or for anyone choosing to spend some time in Hervey Bay.

Was this review helpful? Yes 1
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review
27 February 2013

Hi Chuck, Thanks for your review and positive comments. As you suggest, the information and images of our property and facilities on our website are exactly as they appear. I endeavour to update our images regularly (and personally take all images) - the rooms and facilties are exactly as they appear. I am very glad you enjoyed your time with... More

Denver
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 January 2013

Stayed here in December, and we were very impressed. It is not in the center of town, which is a bonus. Quiet oasis, beautiful landscaping, and the owner was terrific! Great advice from Rob on what to do and see. We wish we'd stayed a few more days!

Was this review helpful? Yes 2
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review
27 February 2013

Hi MZMac, Thanks for the awesome endorsement! I wish you had the opportunity to stay longer with us as well! I've got a lot more suggestions of things to see and do for your next visit! It would be great to see you again if you get an opportunity to visit our region on another trip to Australia. All the... More

Center Moriches, New York
Top Contributor
50 reviews 50 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 18 January 2013

There is no shortage of lodging in Hervey Bay. The Esplanade runs for 16 kilometers along the shore, and is filled with one hotel after another. All pretty much the same. As Rob, the amazing manager of Emeraldene said to me, he has a different product. Staying at Emeraldene is like staying in a beautiful rain forest. There are trees... More

Was this review helpful? Yes 1
See 2 more reviews by CenterMtraveler for Hervey Bay
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review
27 February 2013

Hi CenterM, I really appreciate your kind words and I am really pleased you enjoyed our quiet, tropical and unique setting. As you suggest, our double-brick construction (including common walls between rooms) eliminates any noise from adjoining rooms, and also assists from an environmental perspective in naturally insulating the rooms, keeping them warm in the winter and cool in the... More

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Additional Information about Emeraldene Inn & Eco-Lodge

Also Known As:
Emeraldene Hotel Eco
Emeraldene Inn & Eco-Lodge Hervey Bay, Fraser Coast
Address: 166 Urraween Road, Hervey Bay, Queensland 4655, Australia
Phone Number:
Region: Australia > Queensland > Fraser Coast > Hervey Bay
Amenities:
Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Hervey Bay
Price range (per night): S$109 - 150
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Emeraldene Inn & Eco-Lodge is a peaceful and relaxing eco-resort offering modern and impeccably presented accommodations. It is located in the peaceful Pialba region of Hervey Bay, and features 14 rooms set amongst two magnificent acres of natural bushland and landscaped gardens. This family owned and operated boutique resort provides true Australian hospitality with a commitment to ensuring friendly, personalized service and reliable local advice. ... more   less 
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Emeraldene Inn & Eco-Lodge
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