We stayed at the hostel for some weeks, as we were working (cafe/bar and fishing industry). We had a blast with the other backpackers, as most of them were staying long term and working too. Nelson is a great time for hanging around, partying, enjoying life. If you feel like just relaxing, the custom house offers a lot of dvd's,... More

I would strongly recommend this hostel to anyone staying in Nelson. The staff and manager are relaxed and friendly and the hostel has a great atmosphere. There is plenty to do including a tv room with loads of films, a pool table, computer games and free wifi. The rooms are clean and comfy. Great location right near the beach as... More

Might be friendly but this place could be so, so much better. Lovely building but needs a good clean... dirty dishes are piled up in the office, bathrooms are dirty, bedrooms need a good clean.... What can you say when there is a pregnancy test box and sanitary towels in the communal bin in the bathroom

My partner and i have both worked in hospitality for a long time in canada and NZ and having travelled all over new zealand and staying at all levels of hotel, motel and backpackers lodges The Custom House and its proprietor Marcus know and embody the true meaning of hospitality! right from our arrival marcus was extremely welcoming and helpful... More

I stayed in the custom house for 2 weeks, make me feel like home here! and Macus is a really really nice person, he helped whatever I need! I will come back if I have chance to go back to NZ! highly recommended;DD

Marcus the owner was one of the most helpful and kindest guys I have ever meet. He will go out of his way to make sure you get everything you need. The kitchen was a little bit dirtier then normal but that was because of the back packers. He stayed up late just to make sure it was as clean... More

The custom house is filled with unbelievably chill, cool people. I highly recommend going there, plus nelson has awesome weather, and good bud.

Lovely hosts. Really clean rooms. We had an ensuite and it was all brand new and very clean. Compared to other hotel / bnb rates in Nelson this was the cheapest and best by a mile. It is located a bit out of the way, but nice for a visit to the Boat Shed, which is a quality restaurant nearby... More

We found this place by coincidence and had a great surprise. It is clean, comfortable and well decorated so it has a great feel. We really felt at home here. The kitchen facilities to cook your own food are "restaurant" quality. The owner was great... we enjoyed his company, sharing with us all sort of stories. The beer was also... More