we booked the sunrise yellow-waters cruise so decided to stay in jabiru for 1 night in order to break up the drive time from darwin. But in hindsight, should have stayed at the cooinda gagudju lodge, much closer to the cruise departure point. We booked the double deluxe room on the 1st floor overlooking pool. Being a resort bulit in...
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The hotel seems to cater to the tour group market, where they know they are guaranteed the business. The rooms are tired but okay ish. But the attitude seems to be " near enough is good enough". "It doesn't matter if you're not impressed because frankly another bus load of suckers will be right along tomorrow."We stayed here for 20...
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Dear 924Mossy,
Thank you for your feedback in regards to your three night stay at the Gagudju Crocodile Holiday Inn from the 22nd of May through to the 25th of May.
At the Gagudju Crocodile Holiday Inn we pride ourselves on providing our guests with the highest quality of service, so I can assure you that your valuable constructive criticism...
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This hotel is relatively good value in terms of accommodation and food charges but is let down by the idea of charging for either internet usage and/or for paying with a credit card (or any sort).
On the positive side the "Smile" promotion where a two course dinner and full buffet breakfast is offered for $55 per head is excellent...
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Dear Seaforth123,
Thank you for your feedback in regards to your stay at the Gagudju Crocodile Holiday Inn. I was pleased to read that you enjoyed your overall stay at the hotel.
As part of our company policy and the bank’s demands we are forced to charge a minimum credit card surcharge. These can be avoided while paying by EFTPOS...
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I feel bad giving this a three because the reception staff (one particular bloke) were outstanding. Nothing was too much trouble and he should be congratulated. Sorry I dont recall his name. The down side was that the rooms were a bit tired but still comfortable and clean. One thing they should mention is that when you open the window...
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Dear Madbenjoel,
Thank you for your feedback in regards to your stay at the Gagudju Crocodile Holiday Inn. I was delighted to read you enjoyed your overall experience at the hotel and I have taken on-board your comments in regards to the rooms.
Our air-conditioning throughout the hotel works on an energy-eye system to reduce our carbon footprint in this...
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We agree with many of the previous reviews that the hotel is rather tired and shabby and in need of refurbishment. On our arrival we found that the hotel had no reservation for us despite our printed confirmation of our online booking. The receptionist was initially rather brusque but after waiting about 15 minutes and following a phone call to...
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Dear Diane M,
Thank you for your feedback in regard to your stay at the Gagudju Crocodile Holiday Inn. I was pleased to read that you enjoyed our room facilities at the hotel and I have taken on-board your comments in regards to the common areas of the hotel. It is through the constructive criticism provided by travellers such as...
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Accommodation is very limited in Kakadu/Jabiru, so Gagudju was the only choice.
The room was large and clean, however very tired looking. The door to the bathroom wouldn't shut.
The pool surrounds are in need of maintenance.
They don't advertise that you can purchase drinks from the "makeshift" bar to drink poolside.
We were asked to make a reservation for...
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Dear KimandAndrew06,
Thank you for your feedback in regard to your stay at the Gagudju Crocodile Holiday Inn. I was pleased to read that you liked your overall experience at the hotel and I have taken on-board your comments in regards to the guest room bathrooms and bar. It is through the constructive criticism provided by travelers such as yourself...
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Choices are limited in Kakadu and this is reflected in the outrageous prices and general lack of quality control.
While the room was reasonable the rest of the hotel was pretty shabby and the perform of staff woeful. When we checked in we were told to walk up the stairs across the top and down the stairs again to get...
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Dear Terrific27
Thank you for your feedback in regard to your stay at the Gagudju Crocodile Holiday Inn. I have taken on-board your comments in regards to your experience at the hotel. It is through the constructive criticism provided by travellers such as yourself that we at the hotel are able to constantly review and enhance our procedures and processes...
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The staff are lovely, however the maintenance of the hotel leaves a bit to be desired. Our room (109) was beautifully furnished and the beds were very comfortable. However the bathroom was neglected, the toilet seat was bubbled and stained - quite revolting. I filled in the guest card and advised the receptionist, however i'm sure i wasnt the first...
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Dear GladJohn
Thank you for your feedback in regard to your stay at the Gagudju Crocodile Holiday Inn. I was pleased to read that you enjoyed your overall experience at the hotel and I have taken on-board your comments in regards to the guest room bathrooms. It is through the constructive criticism provided by travellers such as yourself that we...
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Probably the best hotel you'll find in the Jabiru area, but a bit tired. Friendly, efficient check-in. The reception area is fine, but the common areas, stairwells, corridors etc. leave much to be desired. Don't be dispirited as you walk to your room -- the rooms are fine, with effective A/C, even though the corridors are somewhat shabby, dirty and...
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Dear transcon_traveller
Thank you for your feedback in regard to your stay at the Gagudju Crocodile Holiday Inn. I was pleased to read that you enjoyed your overall experience at the hotel and I have taken on-board your comments in regards to the common areas of the hotel. It is through the constructive criticism provided by travellers such as yourself...
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The hotel is gorgeous, shaped like a crocodile. the pool was refreshing and service excellent, dined at the hotel restaurant and enjoyed the meal and wine. very handy to attractions.
Unfortunatly they had a routine power outage from 3-10am which we were not advised of and not offered any discount... so no fan, a/c or lights.
Also the rooms are...
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Dear carrie_stewart 1980
Thank you for your feedback in regard to your stay at the Gagudju Crocodile Holiday Inn. I was pleased to read that you enjoyed your overall experience at the hotel and I have taken on-board your comments in regards to the rooms. It is through the constructive criticism provided by travellers such as yourself that we at...
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