I nearly didn't book this place because of mixed reviews, then I looked at the most recent ones - new management is making a big difference. I arrived on a wet Sunday evening to a warm and professional greeting from the new owner. Hotel was quiet during off-season and he upgraded my room without me asking from single to double... More

we booked, then went onto trip advisor and thought opps. working in the hospitality industry i thought i would make up my own mind. we stayed monday 9th and tuesday 10th april. waited a while at reception. our booking was confirm and given direction to our room and the breakfast room for the next day. room 301 was a very... More

This place has fantastic kerb appeal and the common rooms are attractively furnished and comfortable. The hotel is now under new management and an improvement plan has been put in place to restore the hotel to its full potential, including simple things such as updating to digital, flat screen TVs. The reception staff were very helpful and friendly, providing us... More

We recently stayed at Palais Royale over the weekend 24th - 25th March 2012. Looking at trip advisor before hand was pleasantly surprised. Rooms clean very "art deco" had trouble with the shower head not adjusted tightly enough. Overall experience was very good pleasant front desk people who let us in our room early. Breakfast was good 4 choices is... More

Stayed here for a night, the hotel could do with a renovation as is very dated, rooms are simple and not very nice. Breakfast was terrible, the food was empty nearly the whole time, even though the hot counter had only 4 choices, overall opinion, dont stay here.

We recently stayed at the Palais Royale on NY’s day (1 Jan’12 – 2 Jan’12) and I forgot to check Trip Advisor before booking…….so my expectation were pretty low upon reading the reviews! We were pleasantly greeted and shown to our room. The room was pretty and well maintained. Room amenities were a little basic but we weren’t planning on... More

We peak it on the internet as the photos were quite arttarctive and it was central located. What a bad choice!.It is quite neglected and havr very rude management/front desk. The room was small,old and smelly. A lot of noise as it seemed that the only visitors are group of budget traveller. No service we even did not try the... More

I stayed here for one night back in August after a recommendation from a friend about the decor and interior of the hotel. The 'lobby' area consists of a reception desk and three open lounge areas which had quite a warm atmosphere to them. Each section has a slightly different theme and was comfortable just to relax and hang out... More

We stay for 1 night as part of an overseas tour group to the Blue mountains.If we were on our own we will just checkout and dont worry about the payment we did. This is a dirty,smelly old hotel which should not allow to presnt it self as 4 star!!!. Few people in our group were amazed that our tour... More