Just got back on sunday 20th from our holiday at this fantastic hotel, and we think it was even better than the last time we stayed there, if it possibly could be. two years since our last visit, and couldn't believe that some of the staff even remembered us, considering the amount of different visitors they must see throughout the... More

Our 2nd visit to hotel: 1st time everything like all the other reviews. We had a wonderful time and spent way too much money; in the bar... This trip we ordered our usual cocktail and what a let down, we were not able to drink them. When we asked what happened we were told nothing changed it's the same drink.... More

The Napa Mermaid Hotel although reported as a three star class it certainly deserves a much higher classification based on my subjective criteria. We occupied the junior suite 353 for five days in May 2012. If the Grand Suite would have been configured differently we would have preferred it simply as a matter of comfort for two people, but an... More

My wife and I have travelled to Cyprus several times over the years, always to Paphos or Limassol locations. This time we chose a different place. Reading the Trip Advisor comments made us decide on the Napa Mermaid Hotel. A good choice it turned out to be. Good location, brilliant staff, nice clean tidy rooms and most enjoyable food at... More

just got back from cyprus loved the island but this hotel made it extra special great value for money clean freindly with excellent facilities would definate use again thank u More

My husband and I were married at the hotel a week ago today. From the moment we arrived at the hotel to the moment we left the staff couldnt do enough for us and out guests. We have 24 guests in total attend our wedding and 20 of these were staying at the hotel, all of them have said how... More

This was my second time in Napa Mermaid and I must say that it remains as flawless as it was 2 years ago. It seriously is one of a kind hotel in Ayia Napa judging by quality, design anf location. Check-in was smooth and while I had to wait few hours for my room to be ready (arrived really early... More

Just returned from Napa Mermaid - excellent hotel. It has been a wonderful experience. The attention to detail is second to none. The staff give over 100% and nothing is ever too much trouble. They are friendly, courteous and very, very helpful. We have stayed at this hotel many times and it never fails to impress. We had half board... More

Returned this morning from Napa Mermaid - from beginning to end it was a fabulous experience. All the staff in the hotel are courteous, friendly and helpful without exception. Stayed in standard room overlooking the pool and it was small but comfortable. We were on a half board option and the food was fabulous!!! Thanks to the many restaurant staff... More