We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 54 El Arenal hotels »

HSM Reina del Mar

3.0 of 5
C/ Baleares S/N, 07600 El Arenal, Majorca, Spain
Hotel amenities
HSM Reina del Mar
Ranked #23 of 54 hotels in El Arenal
3.0 of 5 stars 97 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

97 reviews from our community

    Trip type
Traveller rating
    7
    36
    22
    21
    11
Date Rating
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 January 2012

The most dreadfull Christmas holiday ever paid for 14 nights left after 5, Firstly let me say that we did not expect to spend our holiday in an old peoples home, We are booth pensioners and not ready for the knackers yard yet but here we were in a hotel that is misdecribed with no entertainment other than playing dominos... More

Was this review helpful? Yes
Copenhagen
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

Nice Hotel and very low price. We had half board included and it was very nice. Very kind staff all around. Close to the beach and supermarket around the corner. We had view to the pool from second floor, but better view from higher floors. There is a market on thursdays just around the corner where the supermarket is, and... More

Was this review helpful? Yes
Oxfordshire
1 review
4 of 5 stars Reviewed 5 November 2011

Sorry for the delay! but please read. My boyfreind and I spent our first holiday together here at Hotel Reina Del Mar. We had an easy enjoyable stay from 14th September- 21st September 2011. We booked through Easyjet and found a good deal for both of us including flights, transfers, half board. We checked in at our hotel in the... More

Was this review helpful? Yes
HSM Customer Service, CUSTOMER SERVICE at HSM Reina del Mar, responded to this review
15 November 2011

Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel . See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More

Walsall
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 31 October 2011
4
people found this review helpful

Stayed 22nd -29th Oct 2011 I have just stayed at this hotel with my fiance and 8 other friends & family. I am honest with my reviews and like to be fair also. About the hotel surroundings... rating 0/5 The hotel is situated on a steep incline from the sea front approximately 3 blocks up, its not a very bad... More

Was this review helpful? Yes
HSM Customer Service, CUSTOMER SERVICE at HSM Reina del Mar, responded to this review
8 November 2011

Dear Guests, Thank you for you comments. We regret that your stay at our hotel did not meet your expectations We would like to mention that Hoteles Saint Michel have implemented a health and safety programme to ensure the health and safety of their guests and staff. This programme covers food and water safety in line with international standards and... More

Dundee, Scotland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 22 October 2011

Hotel Reina Del Mar was a fairly good choice for a couple of sixty year olds. A bit of a hill from the beach but not to daunting (approx 200 yards.) Service in the hotel was good with a high standard of cleanliness. No Air Conditioning makes it a 3 star, otherwise it would take little improvements to make it... More

Was this review helpful? Yes
HSM Customer Service, CUSTOMER SERVICE at HSM Reina del Mar, responded to this review
24 October 2011

Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel . See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More

Arad, Romania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 October 2011
1
person found this review helpful

We've got back from Reina del Mar on 25Th sept. 2011. Our disappointment was great when we have entered our room. It was small and it had a strange smell... On the balcony were 2 plastic chairs and no table, also the TV was very small and it had no remote control. The view from the balcony was towards the... More

Was this review helpful? Yes
HSM Customer Service, HSM CUSTOMER SERVICE at HSM Reina del Mar, responded to this review
5 October 2011

Dear Guests, Thank you for you comments. We are really sorry that our hotel was not liked you have expected. With kind regards, HSM Customer Service More

Travellers are raving about these El Arenal hotels

Hotel Hispania
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1379832?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Alea
4 of 5 stars
Show Prices ABS:HotelCheckRates-d952231?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Gracia
3 of 5 stars
Show Prices ABS:HotelCheckRates-d603961?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Be Live Punta Amer (Adults Only)
4 of 5 stars
Show Prices ABS:HotelCheckRates-d569769?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Be Live Grand Palace de Muro
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1151906?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
England
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 October 2011
9
people found this review helpful

Positives: - Excellent room service. Very clean rooms, the beds done every day, new towels every day and also rubbish taken, sweept and washed the floor every day. - The hotel is quite enough and noisy enough. - Excellent location, in the middle of everything. The nice sandy beach is approx. 300 metres away, nice walk. The sea is shallow... More

Was this review helpful? Yes
Walsall, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 30 September 2011

This hotel looket very good from the information given on the net, but when we got there we were surprised to find that it was not really suitable for the elderley and infirm. Yes it is only 300 meters away from the beach but the hill climd back was steep. I am 81 and my sister was 77 and we... More

Was this review helpful? Yes
HSM Customer Service, HSM CUSTOMER SERVICE at HSM Reina del Mar, responded to this review
5 October 2011

Dear Guests, Thank you for you comments. We are really sorry that our hotel was not liked you have expected. We will inform our quality department about all your suggestions. With kind regards, HSM Customer Service More

Barnsley, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

I have just arrived back yesterday from the Reina Del Mar after booking a room for 1 week half board, after reading the reviews I was a bit nervous what to expect, but at first I was pleasently surprised, walking in the reception was very clean and well air conditioned, the receptionist was friendly and we was given the keys... More

Was this review helpful? Yes
HSM Customer Service, HSM CUSTOMER SERVICE at HSM Reina del Mar, responded to this review
3 October 2011

Dear Guests, Thank you for your nice comments. We are glad to know that you liked our hotel and that you have spent a nice time with us. However, we will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel. With kind regards, HSM Customer Service More

Blackpool, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 29 September 2011

Read reviews first, value for money. Could not fault the staff nor the cleanliness, we took our own fan, which was necessary even in late September. Disappointed 300 yards from sea front did not mention the very steep hills. Resort catered to germans.

Was this review helpful? Yes
HSM Customer Service, HSM CUSTOMER SERVICE at HSM Reina del Mar, responded to this review
3 October 2011

Good Morning Thank you for your comments. We have hoteles more specialised in English guests in different areas of Mallorca, where I'm sure you will have felt more confortable. We are glad to inform you any time. With kind regards, Your HSM Customer Service More

Travellers who viewed HSM Reina del Mar also viewed

Hotel Bahamas
3 of 5 stars 47 Reviews
El Arenal, Majorca
Show Prices ABS:HotelCheckRates-d507794?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel HSM Alejandria
3 of 5 stars 143 Reviews
Playa de Palma, Majorca
Show Prices ABS:HotelCheckRates-d321475?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Mediterranean Bay Hotel
4 of 5 stars 202 Reviews
El Arenal, Majorca
Show Prices ABS:HotelCheckRates-d507790?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 54 hotels in El Arenal, ranked by popularity »

Been to HSM Reina del Mar? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about HSM Reina del Mar

  • Reina Del Mar Hotel
  • Reina Del Mar El Arenal
Address: C/ Baleares S/N, 07600 El Arenal, Majorca, Spain
Price range (per night):* S$63 - 189

Owners: What's your side of the story?

If you own or manage HSM Reina del Mar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
HSM Reina del Mar
Show the lowest price for this hotel (from our partners)
Show Prices