The location is beautiful; the hotel is in need of better maintenance (i.e. rust stain in the bathtub, broken wood trim on the bathroom door), the areas were urgent improvements are required are the services, the front desk is not friendly ( a young lady named Evit worked my checking, watch out for her, she does not belong on a... More

The hotel and the grounds are acceptable, however, we had a mis-understanding of the number of rooms booked, and we were charged for a no-show, although we had stayed. The hotel was UNWILLING TO REMOVE THE NO-SHOW CHARGE, and we were required to pay for an extra night. After several explanations and customer satisfaction importance, we still had the additional... More

I paid for breakfast buffet and is only until 10:30 i went at 10:40 they dont want to serve me and the do not tell me breakfast was over a that time.. They dont offer me any solution not even a lunch or at least half price lunch nothing.i tried couple of things and was impossible. I went to front... More

The bones of a lovely resort are there...pretty plantings, open lobby and an inviting layout. But there's no soul and no service. The room was clean, the pool was iffy, there were chairs stacked to the side to use on the beach. My husband and I just back from our May visit had an upgraded room to "beach cabana" which... More

The hotel is very good and beautify. The attention from the employee very nice because they are very polite. The cleanisness of the room it was excellent. The room and bathroom were very clean and the housekeeper keep the room clean all the time and with clean towels. The food is good and have a moderate price. But not a... More

We visited the hotel looking for a relaxing time, and it didn't disappoint!! Great service, really Good food, and breathtaking sunsets. The hotel is really pretty and the gardens are really beautiful. The rooms are comfortable, but ours was a bit dark. Overall I highly recommend it and would love to visit it again!!

Exceptional place, a good quiet retreat for a weekend away. Please do have your staff pick up the garbage on the beach that drifts in, there was a lot of it. If they could do that it would be great and environmentally sensitive. But the stay was excellent....

My husband and I stayed at Rincon of the Seas two years ago. This time, it was a very different place. The Front Desk staff weren't friendly, and not really helpful. We tried to call to let them know we'd be coming in later, and no one answered, for example. The clerk that checked us out never thanked us for... More

There is a beautiful garden, and a zen-like place to sit and read or just be. The staff was awesome and we even added an extra night to our stay becuase we didn't want to leave.